Northstar Hyundai

what a buying experience should be like. From the first time I had contacted Nazaeh zahoui over the Internet, to the pick up of our new Santa Fe everything went incredibly smooth. All the sta From the first time I had contacted Nazaeh zahoui over the Internet, to the pick up of our new Santa Fe everything went incredibly smooth. All the staff were very polite and knowledgable in every field of business and our concerns. My wife and I were almost shocked at how professional and courteous everyone was. Absolutely no pressure in any way shape or form to buy. Naz was thorough in showing and making sure we new how everything worked before he would let us take home our suv. Thanks for the great experience everyone. More

excellent customer service I had my vehicle in for servicing today and dealt with Leonard In the Service Dept. I have dealt with him the last few times my vehicle has been in f I had my vehicle in for servicing today and dealt with Leonard In the Service Dept. I have dealt with him the last few times my vehicle has been in for servicing. He is great to deal with! Leonard is friendly and knowledgeable about the products and services provided. Thanks Leonard for a great customer experience!! Sandi More

Complaint resolved This is an edited review. Although I did not have the best experience when I was looking for a new Hyundai Sante Fe; I was impressed by Dan Hoskin's This is an edited review. Although I did not have the best experience when I was looking for a new Hyundai Sante Fe; I was impressed by Dan Hoskin's (general manager) quick response to my complaint about my buying experience. He was courteous and professional; and resolved the situation to my satisfaction. I'd like to thank him for that. I'd also like to put in a good word for Spencer; one of the sales people at Northstar Hyundai. Spencer was friendly; personable; and honest throughout my interactions with him; even when I didn't end up buying a vehicle at Northstar Hyundai. I am going to consider taking my vehicle in for servicing at Northstar Hyundai once the time comes. More

Service Thanks once again for the Excellent Service I received at Northstar! Mike Dickson in the service department is awesome. I would recommend Northstar Thanks once again for the Excellent Service I received at Northstar! Mike Dickson in the service department is awesome. I would recommend Northstar for the outstanding Service dept. Thanks Mike! More

Great sales staff! Although we did not end up purchasing a Hyundai, I feel compelled to write a review anyway to mention a couple of sales people who worked with us. In Although we did not end up purchasing a Hyundai, I feel compelled to write a review anyway to mention a couple of sales people who worked with us. Initially, we worked with Steven, who was personable, friendly, pressure-free & knowledgeable. For our next (very lengthy) visit, we worked with Nas, who was all of the above as well. Nas has an impressive "on the spot" knowledge about the vehicle we were looking at and was able & happy to explain in detail to us the whole "Go Auto" thing. We felt very comfortable with him and felt he was fair & honest with us at all times. More

Northstar Hyundai - Continues to shine Having just purchased my 4th Hyundai vehicle, second at Northstar, I continue to be impressed! The customer service and sales department have always b Having just purchased my 4th Hyundai vehicle, second at Northstar, I continue to be impressed! The customer service and sales department have always been friendly and attentive to my concerns. I should also mention patient, as I tend to have many questions. Thank you Illya Vinogradov, your no pressure, calm personality made making the trade-in process easy. Jay, well no one likes the finance aspect, or maybe just me but I throughly appreciated your detailed explanations, as with Illya you made the process seamless. Thank you Northstar Hyundai, I will be a customer for many years to come. More

Outstanding It's nice to go into a dealership and have a salesman (Matt) with a "no pressure" attitude to assist you. We informed him that we were just shopping a It's nice to go into a dealership and have a salesman (Matt) with a "no pressure" attitude to assist you. We informed him that we were just shopping at the present time and that a purchase was not definite. We had been doing research and corresponding with most all the dealerships in both Calgary and Edmonton areas prior to visiting them (only the ones that had a vehicle that caught our eye). I get pretty hard-nosed with "pressure people" and delete their business cards at the nearest shredder. We did finally purchase a vehicle (loaded) from Northstar and so far are pleased with the style, economy and performance of the unit. Any differences in the sales contract were immediately attended to. Would go back again if we need another vehicle. My advice: pay cash and get a better deal!!!!!! More

worst dealership in edmonton. northstar hyundai. Horrible place filled with liars. Willake empty promises and thrn lie and say that the person was fired and that they cant keep it. The sales manager Horrible place filled with liars. Willake empty promises and thrn lie and say that the person was fired and that they cant keep it. The sales manager treated me and my grandfather like crap. Said he was a useless old man. All we wanted was to exchange my car as we were in our 30 days due to all the mechanical issues it already had (which they also tried blaming us for) even the clutch which was needing replacing in a week. They said was me when ive only driven standard and is pretty much impossible to go through one so soon. Go anywhere else they are horrible liars. Ibe boughten cars since and can definitely say these guys were the worst. Go anywhere else. More

Warranty Woes I brought my 2010 Accent in as I was hearing a squeaking noise at start up. I work closer to another dealership and had one of the mechanics there loo I brought my 2010 Accent in as I was hearing a squeaking noise at start up. I work closer to another dealership and had one of the mechanics there look at it. I was told it was my alternator. I brought it in to Northstar to have the warranty work done on it and they told me that they could reproduce the sound however it wasn't serious enough to replace under the warranty. They then proceeded to tell me that my warranty had been voided as someone else had worked on the vehicle, I did have the mechanics at the other dealership replace some of the drive belts so while I can understand that I wasn't happy about certified mechanics at a different dealership voiding my warranty I was even more upset that while they could reproduce the sounds it wasn't serious enough for warranty to cover it. They then provided me with a $1100.00 quote for the work and elsewhere I was quoted around $600.00. Such a price difference makes me wonder what they are selling. More