Northstar Hyundai

WORST EXPERIENCE EVER First of all i went in there asking for a 2016 Elantra GL and i was planning on trading in my 2013 Ford Escape. I wanted to downsize and i wanted to h First of all i went in there asking for a 2016 Elantra GL and i was planning on trading in my 2013 Ford Escape. I wanted to downsize and i wanted to have lower payment. That was my one request. When i got there, I explained all of this to a sales person who showed me a red elantra "GL" model. It wasnt until i was about to sign the papers that the manager informed me that i was actually being shown an LE model, which is a lower grade model. So my monthly payment sky rocketed of course. They tried to get me a reasonable deal but i declined because they were offering me higher payment then another Hyundai dealership i was working with before. When I declined and asked for my deposit back they tried to sell me all sorts of other things. I went to another Hyundai dealership and it was not until then that i was informed that the finance team at the Northstar Hyundai filled out my application wrong and thats why i was not approved at the lower interest rate. Unfortunately it takes 6 months for the information Northstar put on my account to be earased so i was not able to get the lower interest rate anywhere else. I also found out that they put me on a variable rate which i was NEVER informed of as they never work out in the buyers favor. Needless to say it was not a pleasant experience and i am glad that i never went through with the deal. More

There When You Need Them We purchased our 2013 Santa Fe 2.0T in 2014 used and in cash. It's a great vehicle and North Star Sales was great in getting us the right price for th We purchased our 2013 Santa Fe 2.0T in 2014 used and in cash. It's a great vehicle and North Star Sales was great in getting us the right price for the lightly used car. Now every car has moving parts and I can guantaree that at some point something is going to fail. We live 450km from the dealership and we have no Hyundai in our town. We had a rear diff failure as well as the need for a new hub and bearing on separate events. Mike King and Hyundai and their team went over and beyond in fixing the car, including towing the car to the dealership in their dime. For the hub and bearing they arranged and paid for repairs at a Ford dealership in our town. Talk about service! Things are always going to go wrong even with a new car....trust me. It's the service you pay for, and Northstar go over and beyond for their customers. And because of that, you likely have a customer for life. Thanks Mike King and thanks Hyundai! More

Dream car Great experience with purchasing my vehicle at this dealership, Seen my dream car on their lot by mistake while i was dropping my aunt off to pick her Great experience with purchasing my vehicle at this dealership, Seen my dream car on their lot by mistake while i was dropping my aunt off to pick her car up at a different dealership near the hyundai which was being worked on. I was having a look at the car on the lot and Mark King approached me and after speaking with him he arranged for me to come take the car for a test drive the following day. I was able to test drive and look over the car and found it to be in amazing condition. Mark was able to turn me from being a tire kicker into a happy customer driving my dream car. I found Mark was helpful with details about the car and the history report and was reasonable about helping me meet my price limit that i had set myself within. It was a stress free purchasing situation and i would recommend mark and this dealership to others. I don't normally(ever) do these reviews but in this case i felt i kind of hard not to. Lots of smiles on the way home with this car. I encourage you to enjoy your experience if you choose this dealership and Mark. :) More

Great Experience I was finally excited to buy a car. Mark was such a great salesperson! I felt like he went above and beyond for the service! I was finally excited to buy a car. Mark was such a great salesperson! I felt like he went above and beyond for the service! More

Excellent Experience We had a wonderful time buying our new vehicle - Mark King was great to work with and made the whole experience enjoyable. No pressure, very helpful We had a wonderful time buying our new vehicle - Mark King was great to work with and made the whole experience enjoyable. No pressure, very helpful and knowledgeable. Will recommend Northstar Hyundai to our friends and family without hesitation. More

Wonderful service and friendly people We had a great experience buying our new vehicle. Mark King was very knowledgeable and we didn't feel pressured at all. We would recommend Northstar H We had a great experience buying our new vehicle. Mark King was very knowledgeable and we didn't feel pressured at all. We would recommend Northstar Hyundai to our friends and family for sure:) More

Great Experience, Amazing Employees Phenomenal Experience. Didn't expect to buy a vehicle but with knowledgable staff such as Mark King I felt welcomed and his approach to getting me the Phenomenal Experience. Didn't expect to buy a vehicle but with knowledgable staff such as Mark King I felt welcomed and his approach to getting me the vehicle i wanted was top notch, would recommend this dealership to anyone interested in buying a new or used vehicle. More

Amazing Service & Knowledgeable Staff My experience with Northstar Hyundai was awesome. Our salesman, Mark King and the Senior Finance Manger, Laurie Cottrell were fantastic! They were b My experience with Northstar Hyundai was awesome. Our salesman, Mark King and the Senior Finance Manger, Laurie Cottrell were fantastic! They were both friendly, helpful and very knowledgeable. I will recommend Mark and the dealership to everyone I know that is looking for a vehicle. Thank Mark... I love my new car. More

amazing service as always. this is our second time buying from northstar mark king was our sales man. he was great to deal with and answered all our questions. very pleasant this is our second time buying from northstar mark king was our sales man. he was great to deal with and answered all our questions. very pleasant and helpful and made the experience great. will definitely deal with him again once we decide to purchase for our 3rd Hyundai product. More

Friendly service Great dealership! Went in to just look and walked out a few hours later with a new car! The staff were very friendly, helpful and knowledgeable. I wa Great dealership! Went in to just look and walked out a few hours later with a new car! The staff were very friendly, helpful and knowledgeable. I was also very happy with the warranties that came with my car. More