Northstar Hyundai

Do Not ever ever buy anything from here couple month ago I purchased a 2016 elantra and a 2016 santa fe let me tell you the xxxx I have been through with this dealership. First off my elant couple month ago I purchased a 2016 elantra and a 2016 santa fe let me tell you the xxxx I have been through with this dealership. First off my elantra has a terrible smell coming from the vents started about a week after I bought it. easy fix right WRONG my car has been in more times then I can count on one hand for the same problem also every time I have gotten the car back from the service dept. something else is wrong. One time I got it back after them having it all weekend full of dirt and my fuel light on another time I get it back after getting detailed with scratches all over it. The smell is so terrible I refuse to drive the car. I took the car back and told them how unhappy I was and their solution was buy a new car which was out of my price range. I just wanted to warn people if u buy a new car and you have problems they try to fix the problem with selling u something u can not afford I will never buy here again and I will tell everyone I know how crappy I was treated and not to use the GO AUTO GROUP More

I ❤️ Hyundai! Thank you for the excellent service I have received over the last 4 yrs! Thank you to Aaron for the time you spent educating us on our new Tucson and Thank you for the excellent service I have received over the last 4 yrs! Thank you to Aaron for the time you spent educating us on our new Tucson and for making buying our vehicle so easy and pleasant!! Carolyn Bugg More

Nice Staff I purchased my Tuscon just over a month ago from there and saw Mark King. Mark was great, very kind and friendly. The finance manager was very nice ho I purchased my Tuscon just over a month ago from there and saw Mark King. Mark was great, very kind and friendly. The finance manager was very nice however it felt more like a burden that we had our loan through ATB, because he was unfamiliar with the paperwork and i ended up having to be sent papers VIA email to be resigned because they were missed, & had to go back in to resign warranty papers because there was a clerical error. Having boughten cars before it seemed very unorganized. Going in with a budget it seemed there wasn't a lot of cars in my price range and the ones that were, were older and not what i was looking for. I do love my car, its got some nice upgrades i previously didn't have, i just wish there would've been more of a selection. More

Great Experience at Northstar Hyundai When we went in to Northstar Hyundai we had a great experience. Everyone was very honest, reliable and friendly. We felt comfortable there and they an When we went in to Northstar Hyundai we had a great experience. Everyone was very honest, reliable and friendly. We felt comfortable there and they answered all our questions. They did everything they could to get us the right kind of vehicle we were looking for. More

Amazing service from start to finish! The process at Northstar Hyundai exceeded my expectations, We purchased a 2014 Lincoln MKX. We were helped by Mark and also Helen. They were both grea The process at Northstar Hyundai exceeded my expectations, We purchased a 2014 Lincoln MKX. We were helped by Mark and also Helen. They were both great beyond words, and made it a very smooth and easy going experience!. Laurie in finance was also great!. We are so happy with our experience there, and will definitely recommend your dealership you will also have our future business. Thank you again!. More

WORST EXPERIENCE EVER First of all i went in there asking for a 2016 Elantra GL and i was planning on trading in my 2013 Ford Escape. I wanted to downsize and i wanted to h First of all i went in there asking for a 2016 Elantra GL and i was planning on trading in my 2013 Ford Escape. I wanted to downsize and i wanted to have lower payment. That was my one request. When i got there, I explained all of this to a sales person who showed me a red elantra "GL" model. It wasnt until i was about to sign the papers that the manager informed me that i was actually being shown an LE model, which is a lower grade model. So my monthly payment sky rocketed of course. They tried to get me a reasonable deal but i declined because they were offering me higher payment then another Hyundai dealership i was working with before. When I declined and asked for my deposit back they tried to sell me all sorts of other things. I went to another Hyundai dealership and it was not until then that i was informed that the finance team at the Northstar Hyundai filled out my application wrong and thats why i was not approved at the lower interest rate. Unfortunately it takes 6 months for the information Northstar put on my account to be earased so i was not able to get the lower interest rate anywhere else. I also found out that they put me on a variable rate which i was NEVER informed of as they never work out in the buyers favor. Needless to say it was not a pleasant experience and i am glad that i never went through with the deal. More

There When You Need Them We purchased our 2013 Santa Fe 2.0T in 2014 used and in cash. It's a great vehicle and North Star Sales was great in getting us the right price for th We purchased our 2013 Santa Fe 2.0T in 2014 used and in cash. It's a great vehicle and North Star Sales was great in getting us the right price for the lightly used car. Now every car has moving parts and I can guantaree that at some point something is going to fail. We live 450km from the dealership and we have no Hyundai in our town. We had a rear diff failure as well as the need for a new hub and bearing on separate events. Mike King and Hyundai and their team went over and beyond in fixing the car, including towing the car to the dealership in their dime. For the hub and bearing they arranged and paid for repairs at a Ford dealership in our town. Talk about service! Things are always going to go wrong even with a new car....trust me. It's the service you pay for, and Northstar go over and beyond for their customers. And because of that, you likely have a customer for life. Thanks Mike King and thanks Hyundai! More

Dream car Great experience with purchasing my vehicle at this dealership, Seen my dream car on their lot by mistake while i was dropping my aunt off to pick her Great experience with purchasing my vehicle at this dealership, Seen my dream car on their lot by mistake while i was dropping my aunt off to pick her car up at a different dealership near the hyundai which was being worked on. I was having a look at the car on the lot and Mark King approached me and after speaking with him he arranged for me to come take the car for a test drive the following day. I was able to test drive and look over the car and found it to be in amazing condition. Mark was able to turn me from being a tire kicker into a happy customer driving my dream car. I found Mark was helpful with details about the car and the history report and was reasonable about helping me meet my price limit that i had set myself within. It was a stress free purchasing situation and i would recommend mark and this dealership to others. I don't normally(ever) do these reviews but in this case i felt i kind of hard not to. Lots of smiles on the way home with this car. I encourage you to enjoy your experience if you choose this dealership and Mark. :) More

Great Experience I was finally excited to buy a car. Mark was such a great salesperson! I felt like he went above and beyond for the service! I was finally excited to buy a car. Mark was such a great salesperson! I felt like he went above and beyond for the service! More

Excellent Experience We had a wonderful time buying our new vehicle - Mark King was great to work with and made the whole experience enjoyable. No pressure, very helpful We had a wonderful time buying our new vehicle - Mark King was great to work with and made the whole experience enjoyable. No pressure, very helpful and knowledgeable. Will recommend Northstar Hyundai to our friends and family without hesitation. More