Northstar GM

Brett great in sales got me the ZR2 Chev Silverado . Valerie very helpful in Finance . Service and Parts couldn’t meet better people .All in all great experience and got a great truck out of it . Valerie very helpful in Finance . Service and Parts couldn’t meet better people .All in all great experience and got a great truck out of it . More

I feel I got rip off by more than two hundred may a call to service never got a call back. Has of now I will be taking my business else where to service never got a call back. Has of now I will be taking my business else where More

Service was performed in a timely manner, staff pleasant, transportation was provided by the dealership transportation was provided by the dealership More

Took truck in for overheating problems and I suggested it could be a head gasket. Truck checked and I was told truck only needed coolant flush. One hour later was told that truck blew out hoses on test drive could be a head gasket. Truck checked and I was told truck only needed coolant flush. One hour later was told that truck blew out hoses on test drive and that the issue was a head gasket. $1200 spent on initial mis-diagnosis for labour and related parts. Head gasket repair supposed to take days , but never got truck back til 6 days One hour after picking up my truck from this major repair I got a phone call asking me to check my front wheel lug nuts as some were found on the shop floor . Sure enough the front wheel only had 4 out of 8 nuts on it . Returned to shop and mechanic came out and put on lug nuts . No apology or excuse, just 'there ya go'. 30 minutes out of town , "low coolant " light comes on . Back to shop as mechanic failed to bleed out air lock in cooling system . Same story with mechanic who topped coolant off, no apology! two days later . 'low coolant light ' on again . Traced to heater hose that had come off . Obviously never tightened properly after repair. More

Truck was in for service. Staff were thorough and friendly. Truck was ready on time with all work completed. Staff were thorough and friendly. Truck was ready on time with all work completed. More

I have been dealing with this dealership for 20plus years and always have been very happy! and always have been very happy! More

Great service with friendly accommodation by staff at the Fernie location. Particularly nice to see with the shortage of staff. Everyone is working hard. Fernie location. Particularly nice to see with the shortage of staff. Everyone is working hard. More

They tried to mark up used parts from a wrecker 40%. Wanted to charge 4400 to replace ring and pinion in rear diff. The parts department are criminals Wanted to charge 4400 to replace ring and pinion in rear diff. The parts department are criminals More

Service manager was awesome dealing with us as we were from out of town, dealt with problem, fixed it in quickly, took care of all cost to us, Thankyou Bart And Missie from out of town, dealt with problem, fixed it in quickly, took care of all cost to us, Thankyou Bart And Missie More

Very friendly staff and very helpful It is great that I was able to book an appointment and not have to wait 2 weeks All the work done I asked for was complete and there were no hidden charges. was able to book an appointment and not have to wait 2 weeks All the work done I asked for was complete and there were no hidden charges. More