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Northstar GM
Cranbrook, BC
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220 Reviews of Northstar GM
Great service here! The guys in the service-shop department are efficient and pleasant to deal with. The complimentary shuttle service is quick and convenient. The guys in the service-shop department are efficient and pleasant to deal with. The complimentary shuttle service is quick and convenient. More
Super service, going out of your way helpfulness, courteous staff, great information and updates as to any vehicle orders and requests. Steve went above and beyond to help me find the right vehicle. courteous staff, great information and updates as to any vehicle orders and requests. Steve went above and beyond to help me find the right vehicle. The service department staff is outstanding. More
The screen and all associated functions (GPS, Apple CarPlay, music..) was working, this dealership did an outstanding job fixing it! Along with numerous required maintenance items. There friendliness, CarPlay, music..) was working, this dealership did an outstanding job fixing it! Along with numerous required maintenance items. There friendliness, and customer service is AAA+, it’s way beyond the experience I’ve ever had at any dealership. I can’t say enough about it, they are the best! More
I was pleased with the time that it took to schedule my service and to complete it. I also got a complimentary wash that was very much needed. The staff were great offering coffee or other amenities while service and to complete it. I also got a complimentary wash that was very much needed. The staff were great offering coffee or other amenities while I waited. I will be back. More
Very good customer service. Good to deal with and accommodating personal. Very expensive would be my only complaint. Seems like they all are nowadays. Good to deal with and accommodating personal. Very expensive would be my only complaint. Seems like they all are nowadays. More
February 2022 I Had a airbag safety recall on my 2011 GMC Sierra and complimentary vehicle inspection. Inspection revealed five concerning issues with my truck. Advisor Mike explained, the major issues bei Sierra and complimentary vehicle inspection. Inspection revealed five concerning issues with my truck. Advisor Mike explained, the major issues being the front brakes and rotors, and leaking oil pan. Jack Carter North Star team got my truck in that day and repaired these two major safety issues and the airbag recall. The Jack Carter North Star people supplied shuttle service, a kind employee (Scott) who was very professional at his job. It’s a good feeling knowing that your vehicle has been inspected and repaired to keep you safe on the road. Thank you More
Always been a great dealership and now that I take my new truck to them for service and warranty work they have proven that the service department is even better than the sales team. Best price in town for truck to them for service and warranty work they have proven that the service department is even better than the sales team. Best price in town for my oil changes and nice to know it is being done by people who have knowledge and passion for what they do. Keep up the great work and great service department. More