
Northstar GM
Cranbrook, BC
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228 Reviews of Northstar GM
The Service writer / Shop Foreman, Mechanic and Parts man were excellent. I received dedicated service in locating parts to do a temporary fix. They didn't give me a song and dance about how busy they were ( were excellent. I received dedicated service in locating parts to do a temporary fix. They didn't give me a song and dance about how busy they were ( they were very busy) and told me that they would try and get me back on the road to continue my trip. This is why I own a GM vehicle, for the service. More
On cross country road trip truck working flawless for 10,000K woke up with check engine light on dropped into Northstar the fit me in between jobs to run a diagnostic test on truck #1 glow plug failed th 10,000K woke up with check engine light on dropped into Northstar the fit me in between jobs to run a diagnostic test on truck #1 glow plug failed they replaced glow plug and we were on our way very little down time Thanks to all the people that made this happen. It’s the employees that make customer service More
Our truck went in for repairs Feb 28 and the gentleman behind the service desk put us into a rental vehicle until we had our truck back. We were also able to get weekly updates on what was going on with behind the service desk put us into a rental vehicle until we had our truck back. We were also able to get weekly updates on what was going on with the parts ordered for our truck. They were very informative and helpful through the whole process. More
I had no problems with the recall service. Vehicle was ready when I needed to pick up.Give or take 1/2 hr.Courtesy car driver was excellent. Vehicle was ready when I needed to pick up.Give or take 1/2 hr.Courtesy car driver was excellent. More