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Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,395 Reviews of Northstar Ford Calgary - Service Centre
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December 11, 2018
Service don’t listen to customers!!!!! Called service to book BRAND NEW TRUCK in for problem repairs. Took truck for the day and only thing managed to get completed was oil change and not e Called service to book BRAND NEW TRUCK in for problem repairs. Took truck for the day and only thing managed to get completed was oil change and not even fill of Def.. they didn’t order any parts for repair witch should have been there for day of booking... need to start listening to the customers as problems we’re simply sunroof leak. DS door leak. But what does the daily driver of the truck know!!! Now there wanting to keep truck again for couple more days to repair things that should have been done first time. little frustrating. As there was a vibration. There saying it was a driveshaft balance issue so let the customer drive it I tell they can get new one in to replace it. Clearly causing more issues with parts. To me this sounds like not very good math. As the truck will for sure be back in for more warrenty repairs. More
by KCBFARRIER13
Verified CustomerEmployees Worked With
December 11, 2018
IWE Wheel Hub Replacement I showed up without an appointment due to some sudden vibration with my F150. The service center was able to diagnose the issue, which was amazing, de I showed up without an appointment due to some sudden vibration with my F150. The service center was able to diagnose the issue, which was amazing, despite the time contraints. Less than a week later they had got a hold of some replacement IWE hubs even though it would supposedly be a month until they were available again. Service was completed in a day and as usual Fiona and Rob were top notch to deal with. They also quoted the work at a very competitive price. More
by Mark D'Adamo
Employees Worked With
Fiona Rea, Rob Meade
December 11, 2018
Always excellent service from Cassandra and Northstar!! As always polite, professional, efficient and as promised. My vehicle was delivered on time and as expected! Keep up the great work -- I appreciate As always polite, professional, efficient and as promised. My vehicle was delivered on time and as expected! Keep up the great work -- I appreciate it :) More
by AM2
Employees Worked With
Cassandra Walker
December 11, 2018
Nice service people Informed me at earliest time after completed the services, so I can arrange my pick up time and I didn't waste too much time! Informed me at earliest time after completed the services, so I can arrange my pick up time and I didn't waste too much time! More
by dwangfei
Employees Worked With
Cassandra Walker
December 11, 2018
Quick oil/filter change . Brittany took me in and everything was well done and on schedule. She also went over the service and let me know what to expect on the next service. . Brittany took me in and everything was well done and on schedule. She also went over the service and let me know what to expect on the next service. More
by Indro Lawu
Employees Worked With
December 10, 2018
Very organized Easy to drop vehicle of , they will get you back home if required , have great "after 6:00Pm Hours to pick up your vehicle if you cannot get in befor Easy to drop vehicle of , they will get you back home if required , have great "after 6:00Pm Hours to pick up your vehicle if you cannot get in before - it also helps that all staff appear comfortable & happy in their jobs More
by JEHENNESSY
Employees Worked With
Cassandra Walker
December 10, 2018
Great Customer Service Cuatomer Service was great. Jennifer Chouinard was amazing; she enjoys the the work she does. Very satisfied with al the work you did for my car. Cuatomer Service was great. Jennifer Chouinard was amazing; she enjoys the the work she does. Very satisfied with al the work you did for my car. More
by BERTAGOMEZ27
Employees Worked With
Jennifer chouinard
December 08, 2018
Always a pleasure I have felt like part of the dealership family since I first stepped in the door. Everyone is very friendly and prompt in assisting with any needs of I have felt like part of the dealership family since I first stepped in the door. Everyone is very friendly and prompt in assisting with any needs of the customer! I would recommend this dealership to ALL friends and family! More
by TKFike
Employees Worked With
Other Employees :
Damian Banick, Maureen Frison, Lauren Pfeiffer
December 07, 2018
Great experience Great staff! Very friendly. Done in a timely manner as well! I’ll definitely take my little fiesta there whenever I have any other problems Great staff! Very friendly. Done in a timely manner as well! I’ll definitely take my little fiesta there whenever I have any other problems More
by MEGGBAIN
Employees Worked With
December 07, 2018
Customer care Once again the work was completed in a timely manner. Excellent customer care. I find this service centre to one of the best in the city. Once again the work was completed in a timely manner. Excellent customer care. I find this service centre to one of the best in the city. More
by MARV.HAGEL
Employees Worked With
Fiona Rea, Rob Meade
