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Northstar Ford Calgary - Service Centre

Calgary, AB

4.0
2,395 Reviews

2,395 Reviews of Northstar Ford Calgary - Service Centre

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December 14, 2018

Melissa's Explorer Wonderful customer service. Shuttle driver was great. Check in went smooth. Customer service desk was polite and attentive. Our muffler issues are deb More

by WADE.KOLMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Northstar Ford Calgary responded

We are glad to hear that your experience went very smoothly from beginning to end. Thank you WADE.KOLMEL for leaving us a positive review.

December 13, 2018

In an out in an hour. Brittany was terrific as always and got me signed in, fixed up and out again in just over an hour. Thanks B. you're great! More

by LANSINGJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Northstar Ford Calgary responded

Thank you Lansingj for leaving us a positive review! We will let Brittany know how happy you are with her service!

December 13, 2018

Courteous, patient and delivered as promised Northstar service staff are helpful and considerate. They kept me informed and the work was done within a reasonable time. The detailing special was a More

by GKSIEGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Dec 14, 2018 -

Northstar Ford Calgary responded

We appreciate you leaving us a positive review GKSIEGLE! We love to hear customers leaving satisfied with a nice clean car!

December 13, 2018

2014 F350 Platinum Diesel Warranty Work Thank you Fiona for your great dedication to customer service that I always receive at North Star Ford (Crowfoot) for completing servicing work on any More

by DWASELENCHUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Dec 14, 2018 -

Northstar Ford Calgary responded

Thank you DWASELENCHUK, we appreciate you taking the time to leave us this great positive review! Glad to here that our service professionals handled all of your Ford vehicles with quality care to get them back to you in great condition.

December 13, 2018

Great Service Maintenance and Repairs completed in a timely fashion and under quote! Great service from drop off to pickup. Would recommend service dept again to ot More

by 2011 Flex Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Northstar Ford Calgary responded

Thank you 2011 Flex Owner for taking the time to leave us a positive review! We appreciate you recommending our service to others, we look forward to seeing you again.

December 12, 2018

Oil Change and scheduled maintainance I was overall fairly happy, although there was a very angry service representative that ruined my experience, as her overall attitude brought everyone More

by COOPER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn
Dec 12, 2018 -

Northstar Ford Calgary responded

Glad to here your happy from your experience with us Cooper7! We appreciate you taking the time to leave us a positive review.

December 12, 2018

Recall work and service Took truck in for some recall work, preformed the required service at the same time to eliminate the need to return the next day. Very courteous staff More

by Ian MacLeod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Dec 13, 2018 -

Northstar Ford Calgary responded

Thank you Ian MacLeod for taking the time to leave us a positive review! Glad to here we could fix your truck in one day!

December 12, 2018

Outstanding Service! Terrific team of employees who provide excellent service every time. Thanks to them I get booked, driven home, serviced, picked up the next day, with More

by LEONABAKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Polak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dezeray Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea, Rob Meade, Maureen Frison, Michael Todd, Cassandra Walker, Shanna English
Dec 13, 2018 -

Northstar Ford Calgary responded

Thank you LEONABAKER1 for taking the time to leave a positive review! We appreciate your business and are glad to here how satisfactory our service was.

December 12, 2018

electrical problems Casandra Walker looked after me in a very professional manner and was able to answer all my questions. my ford explorer was completed on time as p More

by JJSMALLWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Dec 13, 2018 -

Northstar Ford Calgary responded

Glad to here your explorer was serviced on time. We appreciate you taking the time to leave us a positive review.

December 12, 2018

Annual service Brittany has been very supportive and provides adequate information on your vehicle, ad the service/pars that would be required to be replaced and ser More

by KALBHOJAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Northstar Ford Calgary responded

Thank you for leaving us a detailed positive review KALBHOJAK! We will let Brittany know how satisfied you are with her work.

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