Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,395 Reviews of Northstar Ford Calgary - Service Centre
Sort by
December 26, 2018
Great service by service advisor Liane. Liane provided very good service was friendly,informative and provided good support in arranging alternate transportation wh by service advisor Liane. Liane provided very good service was friendly,informative and provided good support in arranging alternate transportation while our truck was serviced.Thank You More
by C. MOIR
Verified CustomerEmployees Worked With
December 22, 2018
Trustworthy It has to be the first time in years at a service shop or oil change place where they checked a filter and said it wasn’t dirty and didn’t need replac It has to be the first time in years at a service shop or oil change place where they checked a filter and said it wasn’t dirty and didn’t need replacing. Trustworthy perhaps. More
by Fusion owner
Employees Worked With
December 19, 2018
Oil change/standard maintennance. Brittany was helpful, efficient and a strong communicator. I was promptly received when entering the service bay, the area was clean and hazard free. Brittany was helpful, efficient and a strong communicator. I was promptly received when entering the service bay, the area was clean and hazard free. My time was utilized appropriately. More
by HLINDGREN
Employees Worked With
December 19, 2018
Consistently reliable Whether I come in for routine maintenance or unplanned repairs, they clearly communicate about prices, timelines, and any unexpected issues. I've had Whether I come in for routine maintenance or unplanned repairs, they clearly communicate about prices, timelines, and any unexpected issues. I've had repairs come in under the estimate a couple of times, and everyone has always been very easy to deal with. I've had a couple of minor problems, but they've always been resolved quickly. More
by NODROGJ
Employees Worked With
December 19, 2018
In for a recall and oil change Was in yesterday for a recall and oil change. Friendly staff, finished on time and courtesy drivers are always great! Spluged and bought the inside / Was in yesterday for a recall and oil change. Friendly staff, finished on time and courtesy drivers are always great! Spluged and bought the inside /outside cleaning deal and my truck looks brand new- such a treat! More
by JSHANDRUK
Employees Worked With
December 19, 2018
They did an great job Great job. Only issues is I booked my car for the Monday and had this day off but they over booked and I had to reschedule for the Tuesday morning. Great job. Only issues is I booked my car for the Monday and had this day off but they over booked and I had to reschedule for the Tuesday morning. More
by NGILLESP
December 18, 2018
Above and beyond They took me in without an appointment and worked past closing to help me..... At least 4 People stayed late just to get my tire fixed they absolut They took me in without an appointment and worked past closing to help me..... At least 4 People stayed late just to get my tire fixed they absolutely Went above and beyond More
by SIGURDSOND
Employees Worked With
Fiona Rea, Cassandra Walker, Lauren Pfeiffer, Shanna English
December 18, 2018
Pleasant Sharp. SHORT AND SWEET. Due dilegience done! Nice change to see friendly faces that can get your day off to a great start. Thanks for the laughing wit Sharp. SHORT AND SWEET. Due dilegience done! Nice change to see friendly faces that can get your day off to a great start. Thanks for the laughing with me! More
by rsavoie0
December 18, 2018
Front driver door wouldn’t open after servicing I had to bring my truck in three separate times within a week and a half because of a recall. After the first two trips to the dealership they resolve I had to bring my truck in three separate times within a week and a half because of a recall. After the first two trips to the dealership they resolved the initial issue but when I went to retrieve my vehicle the front driver side door wouldn’t open. Having picked up my vehicle at 1:30pm on Saturday no one on site was able to help and there only solution was to follow up on Monday with my service advisor. I receive and email Monday morning saying they will contact me later that afternoon. 4pm roles around and I haven’t heard anything. I phone my service advisor to check in but she’s already left the office leaving me completely in the dark. Luckily I was able to bring in my vehicle first thing the following day at 7:30 am and the issue was resolved. I don’t know how a major issue such as the driver side door being unable to open was missed, when it wasn’t even an issue to begin with. More
by SCHMIDT77
Employees Worked With
December 18, 2018
Excellent customer service Everyone was so accommodating, the service was fast and to the point which I appreciate. There was no pressure to do any inspections or add-ons that w Everyone was so accommodating, the service was fast and to the point which I appreciate. There was no pressure to do any inspections or add-ons that weren’t necessary during my first visit - I will happily bring my car back in here again for service. More
by ERINNCASPER
Employees Worked With
Jennifer Chouinard
