Northstar Ford Calgary - Service Centre

Service Appointment Cassandra is always professional and friendly at every FMPP service visit for my Ford Explorer. I am kept in the loop on recalls, service dates, servi Cassandra is always professional and friendly at every FMPP service visit for my Ford Explorer. I am kept in the loop on recalls, service dates, service requirements and when my vehicle is ready for pick-up. Always a pleasure! More

Professional and organized I felt that I was treated well with organized and professional staff. The cost of service was as discussed and my truck was ready on time. I felt that I was treated well with organized and professional staff. The cost of service was as discussed and my truck was ready on time. More

Recent service visit. Cassandra was awesome to work with. She was very thorough and a pleasure to work with. She explained well what all was to be included in the 32,000 k Cassandra was awesome to work with. She was very thorough and a pleasure to work with. She explained well what all was to be included in the 32,000 kms prepaid service. More

Good service as always. All was okay except that I had to pay to have my tries balanced and I never had to do this on top of my prepaid coverage from when I bought the car. I All was okay except that I had to pay to have my tries balanced and I never had to do this on top of my prepaid coverage from when I bought the car. I was not aware that the detail cleaning of my car was a cost especially $100.00. This took me off guard and was very unexpected. I became very upset as it was not believed or understood why I did not know this. So this cost on top of the balancing of tires and not knowing this cost was very upsetting for me. I have had to endure lots of expenses moving to BC and moving back to AB as I could not find work. However I agreed to pay 1/2 the cost and this was arranged. I sincerely apologized to the man I yelled at. This is not my nature and it occurred as an outcome from a build up of financial stressors. The manager listened to me and explained my whole bill to me. Then I felt heard and validated regarding this whole situation. Thank you again. With Gratitude, Judith M. Snell More

The service here is always fantastic! Great service. Nearing the end of my prepaid service plan and have not yet had a bad experience. They are friendly and helpful. I don't get pressur Great service. Nearing the end of my prepaid service plan and have not yet had a bad experience. They are friendly and helpful. I don't get pressured to buy additional services and they are always looking for ways to optimize my plan so I get the most out of it. Top notch! More

Easy Peezy From making the appointment to paying, it was like a finely tuned machine. Very easy to roll with. i do everything with the service center at Northst From making the appointment to paying, it was like a finely tuned machine. Very easy to roll with. i do everything with the service center at Northstar Ford. More

First oil change F350 Diesel Went to NorthStar Ford for service for the first time. Was greeted immediately by Liane and went through my reason for service. She also offered addit Went to NorthStar Ford for service for the first time. Was greeted immediately by Liane and went through my reason for service. She also offered additional services and a shuttle ride if I wanted them. The check in took less than 5 minutes!. I was told would be updated by text later in the day when my vehicle was ready. 2 1/2 hours later my truck was ready. What Great service!! I will book all my Ford service with NorthStar Ford. More

Recall work Always friendly service!!! Everything went great this time! The shuttle drive is amazing!! Nothing bad to say at all. I do not have anything else to Always friendly service!!! Everything went great this time! The shuttle drive is amazing!! Nothing bad to say at all. I do not have anything else to say. More

Good Service Very good service, at time, and very friendly, the shuttle was very good too, picked me up at time, and was very friendly too , for the day. Very good service, at time, and very friendly, the shuttle was very good too, picked me up at time, and was very friendly too , for the day. More

Great service northstar Ford is so amazing I would 10/10 recommend! Smooth and wonderful process when it comes to working with sales to purchase a vehicle and worki northstar Ford is so amazing I would 10/10 recommend! Smooth and wonderful process when it comes to working with sales to purchase a vehicle and working with finance to get everything finalized only downside is I never got a call for pick up. My sales rep was the one who had kept me in the loop. Definitely something service can improve on. Other than that they were so polite and friendly. More