Northstar Ford Calgary - Service Centre

Great Service, as always Northstar's service department does a great job, friendly, prompt and courteous. They are also very good at communicating what needs to be done and w Northstar's service department does a great job, friendly, prompt and courteous. They are also very good at communicating what needs to be done and why; there will never be any surprise items on your bill, and they are very prompt and informative when letting you know the status of your vehicle. More

Best service ever! I am a new owner of a Ford vehicle. I have been to the dealership for 2 service appointments since purchasing my vehicle. I have been to a lot of othe I am a new owner of a Ford vehicle. I have been to the dealership for 2 service appointments since purchasing my vehicle. I have been to a lot of other dealerships with other vehicles and I am so impressed with Fords service, no other service depts compare to the exceptional service I have experienced at Ford. The service advisor I delt with was Brittany F. She was friendly and professional. Shuttle driver was friendly and on time! As well as the service manager who is always around making sure you have water and that all of your needs are met. Thanks Again Ford, other dealerships could learn a thing or two from you! More

Problems on my truck is not resolved I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the pro I have made my 3 appointment for my regular maintenance to fix the problem on my truck but has not been fixed. 3 time I have ask ford to check the problem on my truck and keep saying there is no problem which I hear the problem on my truck everything I drive it. I have paid a lot of money with my maintenance package and the problem has not been fixed. I told ford the problem on 3 visit during my last 3 regular maintenance visit and nothing has been done to resolved the problem. Instead of just checking my truck why not just drive my truck to see and hear what the problem is. Now I have only one check up left on my maintenance package before it ends and the problem on my truck had not been fixed. This is very disappointing. I have paid a lot of money so that I don't have to worry about this kind of problem. More

Great job on servicing my 2012 expedition Thanks for the excellent work. Your professionalism is appreciated and continues to keep us coming back. Vehicle was done on time and recommendation Thanks for the excellent work. Your professionalism is appreciated and continues to keep us coming back. Vehicle was done on time and recommendations were made which were acted upon. More

Thank you Fiona! We had our vehicle in for service at Northstar Ford and while we had to wait for a part to arrive, we received awesome service from Fiona! She kept u We had our vehicle in for service at Northstar Ford and while we had to wait for a part to arrive, we received awesome service from Fiona! She kept us updated on what was going on, called when she said she was going to call... and when the check engine light came on again the day after we picked up our vehicle, she did everything in her power to get our vehicle back to Northstar Ford to get it looked at and get us "back on the road". Fiona went above and beyond my expectations to make the situation right. We really did appreciate it! More

Great and friendly service Fiona was friendly knowledgable and very accommodating. Informed of us of services that are offered free of charge wth our service plan, that we were Fiona was friendly knowledgable and very accommodating. Informed of us of services that are offered free of charge wth our service plan, that we were in aware of. She Got our vehicle finished earlier than originally planned m so we could get to another appointment on tine. More

Efficient and Quick! Brittany did a great job of getting me in quick and out just as fast. Everything was covered by warranty and I am extremely satisfied. Brittany did a great job of getting me in quick and out just as fast. Everything was covered by warranty and I am extremely satisfied. More

Excellent Service Adviser Fiona , the Service Adviser, made taking my car in for service pain free and effortless. She was kind,curteous,and efficient. I would definately bring Fiona , the Service Adviser, made taking my car in for service pain free and effortless. She was kind,curteous,and efficient. I would definately bring my car back and request Fiona. More

Awesome Service Centre Everything was prompt, courtesy and timely... The reception was great and the service was fast and done professionally.... Fiona was an absolute ple Everything was prompt, courtesy and timely... The reception was great and the service was fast and done professionally.... Fiona was an absolute pleasure to work with.... 5 star all the way!!!! More

Replace windshield Fiona made it easy to make the decision to replace my windshield at Ford; during my regular maintenance, she offered a quote, and we decided to act on Fiona made it easy to make the decision to replace my windshield at Ford; during my regular maintenance, she offered a quote, and we decided to act on it the following week. I sent her an email, we booked the appointment, and when I arrived, she had the paperwork ready. I picked up the truck the next day. More