Northstar Ford Calgary - Service Centre

Cassandra does an amazing job. She listens, gives you advice and best of all communicates via both text and phone. It is not unexpected as this is what I have received every time sh She listens, gives you advice and best of all communicates via both text and phone. It is not unexpected as this is what I have received every time she is assigned to my work order. More

Was good. Got my winter tires switched over and it was all quick and easy. Staff was friendly, and it was over twice as fast as a different dealership I used in Got my winter tires switched over and it was all quick and easy. Staff was friendly, and it was over twice as fast as a different dealership I used in Calgary. My only real gripe was how long it took me to get my keys back, as it took a man in a suit to grab someones attention. More

Winterized and regular oil change Fiona is awesome and treated me like VIP asi usual. Not only did they do the servicing but they noticed some irregular wear on one of my tires. Fiona Fiona is awesome and treated me like VIP asi usual. Not only did they do the servicing but they noticed some irregular wear on one of my tires. Fiona booked me in for next week to have it checked into. More

Service When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for eve When I received a factory recall from Ford Canada I chose northstar, initially for for the location. Since then, I take my fleet vehicle there for everything regarding safety or maintenance. Truly a seamless experience with more than acceptable timelines. When asked last how my experience was, my reply was .. see you in 8k km. Thank you North Star....perhaps next time I'll take you up on a courtesy shuttle lift. More

Felt like a valued customer! I brought my car in for a tire swap as winter is upon us. I felt taken care of from the moment I pulled into the drive-thru until I picked up my vehi I brought my car in for a tire swap as winter is upon us. I felt taken care of from the moment I pulled into the drive-thru until I picked up my vehicle. I was updated on the progress and my questions were answered quickly and efficiently. More

Feel important at every visit Fiona and the staff are always pleasant and efficient every time I come in for service which is very important to me. I have been FORD customer for ov Fiona and the staff are always pleasant and efficient every time I come in for service which is very important to me. I have been FORD customer for over 40yrs, but almost tempted to leave because of poor service. However, since CROWFOOT FORD change ownership a few years ago, I appreciate the staff and management so much, we purchased a new 2017 ESCAPE. THANKYOU!! FIONA is the BEST!!! More

Always impressed! Fiona and the service team at Northstar always look after me. My service is always completed quickly, and with ease. I am informed about any issues wi Fiona and the service team at Northstar always look after me. My service is always completed quickly, and with ease. I am informed about any issues with my vehicle and they are addressed right away. The customer service is top notch every single time, and I chose to travel to Northstar as my preferred dealership although it is the farthest location from my home. Thank you Northstar you are all amazing!! More

Great Service Great service, they were efficient, Brittany came to me in the waiting area so I wouldn’t have to go back up the stairs with my crutch. Very thoughtfu Great service, they were efficient, Brittany came to me in the waiting area so I wouldn’t have to go back up the stairs with my crutch. Very thoughtful. More

Best place for service! Fiona really takes care of me every time I bring my truck in for service! She makes it the best experience and I know she cares about me and my truck Fiona really takes care of me every time I bring my truck in for service! She makes it the best experience and I know she cares about me and my truck More

Great people and great service. Great service and friendly people. Great communication and explained what was done to my vehicle and if anything needs to be done. Treated with respec Great service and friendly people. Great communication and explained what was done to my vehicle and if anything needs to be done. Treated with respect. More