Northstar Ford Calgary - Service Centre

Very friendly and very helpful . Great service all around . Highly recommend taking your vehicle here Great service all around . Highly recommend taking your vehicle here More

I was at Northstar early December for some automotive repairs on my SUV. I had previously taken my vehicle to other dealerships and did not have very good service, but was pleasantly surprised this time repairs on my SUV. I had previously taken my vehicle to other dealerships and did not have very good service, but was pleasantly surprised this time. Liane was my service advisor, and I have to say she was extremely proficient, professional and helpful. She was able to explain things to me in a manner where I could understand what was wrong with my vehicle, what needed to be done and how long it would take. Everything was completed on time. It was an enjoyable, stress free experience, and I certainly will be returning to have my vehicle serviced at this location in the future. More

Brittany has been an excellent service customer. She is quick, knowledgeable, and provides an update on the progress of the service any time I drop my car off for service. She keeps records of pendi She is quick, knowledgeable, and provides an update on the progress of the service any time I drop my car off for service. She keeps records of pending repairs which I can just call or email her when I need it to be done in the ensuing service. Thanks, Brittany, for the job well done. Keep it up. More

brittany Fjellstad helped me out with my truck service . Everything was taken care of for me and I didn’t have to worry about anything Everything was taken care of for me and I didn’t have to worry about anything More

Derrick, in the Service Dept. , provided excellent advice and service. He kept in touch, and kept us well informed through the day our vehicle was in for service. Definately reco , provided excellent advice and service. He kept in touch, and kept us well informed through the day our vehicle was in for service. Definately recomend the service. Phil and Sheila More

Great service reps , very helpful and keeps you well informed. Overall experience was excellent and recommended to try them out informed. Overall experience was excellent and recommended to try them out More

When I realized I left my purse at home they offered me other payment options and were even willing to let me go home to grab my card. This was sooo appreciated in an embarrassing situation. other payment options and were even willing to let me go home to grab my card. This was sooo appreciated in an embarrassing situation. More

Terrible Service (Stayaway from NORTHSTART FORD) - called two issues looked at on our Explorer. Described both over the phone - inoperable sunroof, intermittent bloodspot indicator default. Individual on the two issues looked at on our Explorer. Described both over the phone - inoperable sunroof, intermittent bloodspot indicator default. Individual on the phone told us $199 to take a look (totally fine) - booked time off work, arranged for kids, drove tandem with wife to drop the vehicle off only to be told when we get there nope... it will be two charges ($168 each) to have them take a look. What a waste of time - criminal, bait and switch tactics. So disappointing when a manager (Rob Meade) will not stand behind employees. Needless to say took it to a local shop (Silversprings Automotive) where they were more than happy to have our business and all of our FUTURE BUSINESS, and my families business, etc. Will not buy another FORD on this basis alone. Rant over... so thankful for the businesses out there that know how to deliver on customer experience! More

Damian always looks after Me ,, Red carpet service . Down to earth , easy to talk to. Thanks Damian and the girls in service as well. Cheers Warren Billing. Down to earth , easy to talk to. Thanks Damian and the girls in service as well. Cheers Warren Billing. More

The most unprofessional scamming automotive service department ever! Unethical or just actually poor mechanics. Would NOT recommend anyone take their vehicle to be worked on their unless you don’t mind department ever! Unethical or just actually poor mechanics. Would NOT recommend anyone take their vehicle to be worked on their unless you don’t mind being tricked out of your money and the vehicle not repaired More