Northstar Ford Calgary - Service Centre

First oil change All went well and Jennifer was very courteous and helpful. An hour and a half was a little long too for the first oil change. All went well and Jennifer was very courteous and helpful. An hour and a half was a little long too for the first oil change. More

Northstar Ford Service Consistent as always.. I just want to thank Service Consultant Fiona for her continued professionalism with every appointment and explaining thoroughly what work needs to be I just want to thank Service Consultant Fiona for her continued professionalism with every appointment and explaining thoroughly what work needs to be performed on my Truck. Thank you Northstar! More

Door ajar issues Issues with the door latch were diagnosed and parts ordered very quickly. A followup appointment was also scheduled in order to expedite the required Issues with the door latch were diagnosed and parts ordered very quickly. A followup appointment was also scheduled in order to expedite the required repair. In addition, a review of my maintenance history and other concerns was also discussed. Fiona is always a pleasure to work with and her professionalism is much appreciated. More

Efficiently completed recall work Completed work on two outstanding recall notices in a efficient manner and repaired a slow leak in the tire. Service consultant Cassandra was friendly Completed work on two outstanding recall notices in a efficient manner and repaired a slow leak in the tire. Service consultant Cassandra was friendly and efficient. More

Amazing service, friendly staff. FIONA was amazing! Was very happy with my experience. Will be using them for all my Ford Services. Very close to my residence and very convenient. Staff are super fr Was very happy with my experience. Will be using them for all my Ford Services. Very close to my residence and very convenient. Staff are super friendly . More

booking appointment Overall I had a very good experience at the dealership for regular oil change. I asked the services advisor if I can pick up my vehicle early although Overall I had a very good experience at the dealership for regular oil change. I asked the services advisor if I can pick up my vehicle early although they only can commit by 5pm, but advisor tried to help me. I got my vehicle by 2:45pm which enable me to pick up kids from school. Thank you! The only issue I had was the communication for booking appointment. I filled out form online requesting a service appointment, shortly I received a email which gives me a few options and ask me to reply with my preferred time. he email also said once I reply the preferred time, they will confirm for me. However, I have not received confirmation a few days after I replied that email, so I called their office, but the lady received my call said she cannot see any information about my appointment, she has to book me in about two weeks. I was disappointed but no choice, so booked a time. one day before the original date I requested in my email, I received a call from them to remind me for service the next day. apparently, there was communication issue here. hopefully they can re-visit their booking protocol and improve that. More

Recall Were prompt and kept to times. Managed my expectations well. Did the recall work as required. The vehicle has 2 problems as well, which occur from ti Were prompt and kept to times. Managed my expectations well. Did the recall work as required. The vehicle has 2 problems as well, which occur from time to time and obviously difficult to replicate when showing a service adviser. I almost get the impression that they'd like me to believe that there isn't really any problem with the vehicle at all and that it may be only in my head. More

Best service l ever had at a dealer. They completed work that should have been caught at the Peace River Ford dealership.(brakes).l have the maintenance package so it should have been don They completed work that should have been caught at the Peace River Ford dealership.(brakes).l have the maintenance package so it should have been done. I even indicated that l had some brake issues. More