Northstar Ford Calgary - Service Centre
Calgary, AB
2,396 Reviews of Northstar Ford Calgary - Service Centre
Good, Northstar Ford ....! I like very much, Northstar Ford service center, right on time friendly service....! Also, Fiona's service wonderful & Hot chocolate,????. I'll I like very much, Northstar Ford service center, right on time friendly service....! Also, Fiona's service wonderful & Hot chocolate,????. I'll be Northstar Ford again 7 again....! Sincerely yours, from,Paul Yoon More
No surprises on time, cost was as estimated and reasonable, friendly and professional staff, didn't try to push other services on me, everything was clearly explai on time, cost was as estimated and reasonable, friendly and professional staff, didn't try to push other services on me, everything was clearly explained More
Warranty work Came in for some warranty work. Service centre folks were all friendly, fast and courteous. Work performed in the shop had to come back 3 times to get Came in for some warranty work. Service centre folks were all friendly, fast and courteous. Work performed in the shop had to come back 3 times to get addressed. Still happy with the work. Have a great day. More
Brake issue Was appreciative of accommodating a Saturday appointment booked two weeks in advance to check brakes prior to long trip. Vehicle was looked at early a Was appreciative of accommodating a Saturday appointment booked two weeks in advance to check brakes prior to long trip. Vehicle was looked at early and available prior to 1pm as promised. More
Fast, efficient, professional and friendly service I recently took my new 2016 Ford Explorer Platinum in for its first scheduled service at Northstar Ford and was very pleased with the overall experien I recently took my new 2016 Ford Explorer Platinum in for its first scheduled service at Northstar Ford and was very pleased with the overall experience. Smooth intake process and fast, friendly shuttle service. The service was performed quickly and I was provided with itemized detail on work performed. More
Got everything I needed Very quick and friendly Answered all my questions Fulfilled all my requests Recommend this service department Fixed things that other dealers coul Very quick and friendly Answered all my questions Fulfilled all my requests Recommend this service department Fixed things that other dealers couldnt Had my vehicle done earlier than expected Explained how everything worked and made suggestions More
Proffessional, courteous and very thorough. I book my F-350 into NorthStar and Fiona takes care of everything. It starts with a smile and a very excited good morning. Followed by a very efficien I book my F-350 into NorthStar and Fiona takes care of everything. It starts with a smile and a very excited good morning. Followed by a very efficient intake and my morning is set. I receive a call ahead of time that my truck is ready and when I arrive it is sitting out front "in my spot"; Fiona says. A greeting and follow up with Rob the service manager is a nice touch. A quick check -out and I am on my way. I religiously use dealerships for service and it doesn't get any better than NorthStar! More
Great customer service I have been going to Northstar Ford now for about 1 1/2 years now. That is when I bought my F150 from them. Every time I come to get service done, the I have been going to Northstar Ford now for about 1 1/2 years now. That is when I bought my F150 from them. Every time I come to get service done, the customer service from the Service Manager, the advisors and the cashiers is always outstanding. All of them are always friendly and very helpful. Because of this customer service I now get all 3 of my Fords serviced there. I would recommend Northstar Ford to everyone I know. Keep up the great job!! More
40,000 checkup Fiona my advisor handle all my concerns and ensured vehicle was checked properly . Northstar Ford also handled with no issue a front brake issue. Fiona my advisor handle all my concerns and ensured vehicle was checked properly . Northstar Ford also handled with no issue a front brake issue. Vehicle was delivered on time with all work down- Received a phone indicating that the vehicle would be ready, on the time I reqested More
Car there all day twice and nothing done I had my truck in to get a tonneau cover seal replaced. First time in they ordered the wrong part, but kept my car all day only to have nothing done. I had my truck in to get a tonneau cover seal replaced. First time in they ordered the wrong part, but kept my car all day only to have nothing done. Second time I came in the car stayed there all day and had nothing done to it. When I called, they seemed unaware that my truck was there. More