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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
April 04, 2018
Final warranty checkup Very friendly. Got me in to get service in a timely manner. Thank you for your great service! Liane was great and do was the lady at the checkout. I d Very friendly. Got me in to get service in a timely manner. Thank you for your great service! Liane was great and do was the lady at the checkout. I didn't see anyone else that might have worked on my vehicle. More
by A.
Verified CustomerEmployees Worked With
April 04, 2018
Quick Oil Change, good customer service Brought our truck in at short notice for oil change, no problem! In and out within the hour. Service rep friendly, to the point, no extra frills! Th Brought our truck in at short notice for oil change, no problem! In and out within the hour. Service rep friendly, to the point, no extra frills! Thank you. More
by Rita
Employees Worked With
April 01, 2018
Regular service Service performed was as promised - on time with no surprises. I always get great service from Northstar. It has been my dealership of choice since Service performed was as promised - on time with no surprises. I always get great service from Northstar. It has been my dealership of choice since 2006. More
by ROCKSNIFR
Employees Worked With
Fiona Rea
March 31, 2018
Definitely not the same experience this time My last visit so was smooth and I was treated so well that I didn’t hesitate to rebook. I booked way in advance and in doing so, indicated that I also My last visit so was smooth and I was treated so well that I didn’t hesitate to rebook. I booked way in advance and in doing so, indicated that I also needed a piece for my door handle. “No problem! That’s a 5 minute installation that we can do at the same time. I’ll transfer you to parts when we are finished booking.” I then spent more than 15 minutes on the phone with parts who also seemed to be efficient. I gave my vin #, part number etc. He was going to confirm color code against my vin. He confirmed my appt date and time and said everything would be ready. So I happily arrive for my waiting appt. I have never been treated so rudely or spoken to so curtly. I was completely taken aback. No part ready, no one “knew nothing about it”. Without a receipt or name there was nothing she could do. SHE did not transfer me. And this is not a waiting appt. no idea when it would be done. “We close at 5”. We suggest these things at this time so initial here that you don’t want them. (No explanation or price or discussion given.” When I asked what they would be doing today “whatever you were scheduled for”. And on and on. I couldn’t believe that every response or remark was so rude and dismissive, with much sighing. I had to call after a few hours to see if it was done because I didn’t hear from anyone. “Yes the paperwork is on my desk”. The parts issue was not dealt with. When I asked the checkout lady if the tires were rotated she said that all of it was supposed to have been gone over prior. The icing on the cake was the reset error code for the oil that I noticed while driving home, which is still there today. No problem, I’ll be able to have it dealt with when I get to go back for the part. I definitely will try to go to the previous lady who is still there and smiled nicely and even said good morning as she passed by. Or perhaps the nearby 7-11 lady who calls everyone sweetpea and wishes everyone a nice day could come by. They seem to understand customer service. In fairness I did receive a message about the part later that day. More
by Horse-shoes
Employees Worked With
Cassandra Walker
March 31, 2018
excellenet service experience Always quick, friendly service. Work done as required and on time. All work is explained and recommendations made as to anything which may need attent Always quick, friendly service. Work done as required and on time. All work is explained and recommendations made as to anything which may need attention. Service writers are always helpful and friendly. More
by BNCPETTERSON
March 31, 2018
Very good customer service Very polite and friendly- very good customer service- They have a good expertise and tools for troubleshooting and they are almost on time and the qua Very polite and friendly- very good customer service- They have a good expertise and tools for troubleshooting and they are almost on time and the quality of work was perfect More
by R-YAZDANI
Employees Worked With
March 30, 2018
Bought a new 2018 F150 Larriot The staff at Northstar Ford Calgary Crowfoot are friendly and very helpful. They work great as a team. We would highly recommend visiting Northstar The staff at Northstar Ford Calgary Crowfoot are friendly and very helpful. They work great as a team. We would highly recommend visiting Northstar Ford More
by ZOEY2447
March 29, 2018
Always on time and quick I have been visiting this service shop for 5 years now for regular service and it has been always good. The service in this visit was really quick ev I have been visiting this service shop for 5 years now for regular service and it has been always good. The service in this visit was really quick even if I had to leave my vehicle for a part replacement overnight as they were ordered the same day and coming from Edmonton. I asked to run 3 diagnosis unrelated, which added too much cost in just "diagnosis". I was expecting a discount for the quantity involved though; even if I asked, I couldn't get it. The service from Liane was very friendly and professional with follow ups on time! There was a factory recall from my vehicle related to a component on the airbags, which I was aware for a letter I recieved from Ford time ago. I was mentioned that the part was ordered and I will recieve a call once it gets to the Service Shop next week. That will basically go in my next review. Thanks to the whole Service team to take care of my vehicle. More
by FAUSTINI.ROBERTO
Employees Worked With
March 28, 2018
Repair works at North start Ford body shop I was at North star Ford body shop to repair my Ford explorer. The service I got was awesome , right from the time I called in up till time I pick u I was at North star Ford body shop to repair my Ford explorer. The service I got was awesome , right from the time I called in up till time I pick up my car . I got a life time warranty on the work that was done , good reception and on time service. More
by Ay234
Employees Worked With
Maureen Frison, George Thorne, Lauren Pfeiffer, Rachel Bulpitt
March 28, 2018
Routine Service and Pre-warranty Expiry Inspection Brittany was very thorough, professional and welcoming when I checked my F150 in for service. She realized the importance of having a thorough inspect Brittany was very thorough, professional and welcoming when I checked my F150 in for service. She realized the importance of having a thorough inspection of the drive train before the warranty expired and recommended the detailed inspection package. My experience at North Star is always excellent, my expectations are almost always exceeded. We have the pre-paid maintenance package, even when non-covered work is required I believe that the pricing is fair. More
by thomasmarkr
Employees Worked With
