Northstar Ford Calgary

Always a pleasure Every time you step in the door you feel like you belong. Everyone treats you like you are close friends and even family which is something that a lot Every time you step in the door you feel like you belong. Everyone treats you like you are close friends and even family which is something that a lot of other places seem to be lacking. From the friendly welcome to the thank you for visiting the whole experience feels welcoming and positive. Keep up the great work!!! More

Happy with my service Except for the recall, my F150 was repaired in a timely manner. Everything was fixed properly and when I picked up the vehicle they went over all the Except for the recall, my F150 was repaired in a timely manner. Everything was fixed properly and when I picked up the vehicle they went over all the repairs in great detail More

Tire leak Northstar Ford was able to see my the same dau in relation to a screw in my tire leaking badly. The were to fix the leak inside of an hour and I wa Northstar Ford was able to see my the same dau in relation to a screw in my tire leaking badly. The were to fix the leak inside of an hour and I was on my way More

Excellent Liane was very friendly and personable. The service was quick and price seemed reasonable. I thought the waiting area was comfortable and clean. Great Liane was very friendly and personable. The service was quick and price seemed reasonable. I thought the waiting area was comfortable and clean. Great first time experience. More

It's always very good Mechanic had left a cleaning rag sticking out from under the hood which I had to take out. Service team is always very nice and friendly I had Mechanic had left a cleaning rag sticking out from under the hood which I had to take out. Service team is always very nice and friendly I had also priced the job with another mechanic that I take my other vehicles to and the pricing from Ford was the same so I was also happy with the relative cost of the repair. My only comment is that another dealership I've dealt with (Brasso Nissan) would wash the vehicle (inside as well) just for coming in for an oil change (not crazy detailing or anything - just an exterior wash and interior wipe-down). Every time I come to get my truck I'm always disappointed as I was use to getting that treatment from them. It would be nice if that was done for customers; something simple like that goes a long way. My vehicle is well off warranty but I keep bringing it back - you do have some really good people in that service department. Thank you More

Replaced clutch under warrenty On a regular check up they found a problem with the clutch. They ordered the part needed and a few days later we set up an appointment. The only min On a regular check up they found a problem with the clutch. They ordered the part needed and a few days later we set up an appointment. The only minor glitch was that the car was not finished the first day but I was able to get possession the next AM. It was worth the wait....the car is running smoother than at any time. Efficient and polite service from reception to payment. More

Regular oil change. The folks at NorthStar always take care of me. Seamless in and out, and a thorough check. I would recommend NorthStar to anyone looking for exceptiona The folks at NorthStar always take care of me. Seamless in and out, and a thorough check. I would recommend NorthStar to anyone looking for exceptional service. More

Average service Service was average , had to call to find out the status of my vehicle as they were so busy they couldn’t call to keep me updated. Service was average , had to call to find out the status of my vehicle as they were so busy they couldn’t call to keep me updated. More

Good friendly service My service work was handled in a professional manner. All work that I asked for was done, problems identified with recommended future work set up. My service work was handled in a professional manner. All work that I asked for was done, problems identified with recommended future work set up. More

Paint repairs We were directed a few years ago for repairs to paint damage to Northstar Ford collision repair shop. I am a car guy and have been totally unimpress We were directed a few years ago for repairs to paint damage to Northstar Ford collision repair shop. I am a car guy and have been totally unimpressed with every paint shop I have used in Calgary, so was expecting more of the same. However, from the friendly and helpful staff to the amazing paint job they did on our car with metallic paint (no colour mismatch at all) it was a very pleasant experience. I don't normally recommend repair shops but this is one exception. They just painted a small part for one of my cars and did a superb job again. Highly recommended! More