Northstar Ford Calgary

Excellent service! This is not my first visit to Northstar Calgary and I can say that the service there is second to none. Jen Chouinard was the one who greeted me as This is not my first visit to Northstar Calgary and I can say that the service there is second to none. Jen Chouinard was the one who greeted me as I came in and handled the paperwork for the oil change and inspection I received on my car. It was a "waiting appointment" and they were very punctual. My car was taken from me promptly when I arrived and returned to me 35 minutes later. This was the most prompt and efficient service I have received at any shop in 26 years of driving. The inspection revealed that I need a brake job on the back brakes. The quote I was given was very competitive. Given the treatment I received from Jen C and the folks at Northstar, I am filled with confidence and am heading back to have the work done. I will not hesitate to return in the future! More

Follow up, visit to repair leaking differential seals During regular serving the technician noticed differential seals leaking and suggested I schedule a full day to complete the repair. Brittany said she During regular serving the technician noticed differential seals leaking and suggested I schedule a full day to complete the repair. Brittany said she would do all possible to speed up the repair, turned out truck was only in for half a day. More

Surprised 😲 This visit I was surprised: 1. No communication on closing time of service department. 2. No communication on findings. 3. Engine service warning l This visit I was surprised: 1. No communication on closing time of service department. 2. No communication on findings. 3. Engine service warning light not investigated and vehicle was released action/warning. 4. No call to inform that the vehicle is ready for pickup after servicing. More

Good and Bad This dealer is pricey. It is about 15% more per hour than my neighborhood garage. However, they dont do a/c, so off I went. They met the timelines. This dealer is pricey. It is about 15% more per hour than my neighborhood garage. However, they dont do a/c, so off I went. They met the timelines. Was a bit surprised that getting the code for the door lock cost $77.00. I mean, seriously. They were good at keeping me posted. I received texts during the day. However, I trust my neighborhood guy more and pay less, so hopefully I won't have to use them again. More

Friendly, helpful and respectful. Was greeted @7 am with a cheerful staff member while she was booking me in. Had a great cup of coffee while waiting for the shuttle driver to take me Was greeted @7 am with a cheerful staff member while she was booking me in. Had a great cup of coffee while waiting for the shuttle driver to take me home. He was also friendly and funny and sure knew his way around town. When work was completed they called me right away so I could pick up my truck instead of waiting till the end of the day. The work done was to my satisfaction. I will be back again and recommend North Star Ford to others. P.S.( Shanna you did an excellent job.) More

Amazing staff! Incredible costumer service. Everyone was extremely nice that helped me! Good communication and explaintion of services provided. They checked me in r Incredible costumer service. Everyone was extremely nice that helped me! Good communication and explaintion of services provided. They checked me in right away. Thank you. More

Friendly, knowledgeable staff It is always a pleasant experience dealing with the staff there. My most recent visit had a number of services required on the vehicle and all were co It is always a pleasant experience dealing with the staff there. My most recent visit had a number of services required on the vehicle and all were completed to my satisfaction. I was also given a good recommendation for new tires. More

Job well done! I dropped my truck off for recall work, I was met with a smile and a good morning. The lady processed me being very polite and nice to talk to. The I dropped my truck off for recall work, I was met with a smile and a good morning. The lady processed me being very polite and nice to talk to. The work was done sooner then I was told. Over all experience 2 thumbs up! Thank you Shawn More

Awesome Service Fiona is always amazing. She always makes sure the job is done and done right. The entire department is always friendly and helpful. Keep up the good Fiona is always amazing. She always makes sure the job is done and done right. The entire department is always friendly and helpful. Keep up the good work. More

Great service Had a great experience working with Dion. He was great with me and my kids. And was always available when I had a question, even after I brought the v Had a great experience working with Dion. He was great with me and my kids. And was always available when I had a question, even after I brought the vehicle home. More