Northstar Ford Calgary

Friendly, helpful and respectful. Was greeted @7 am with a cheerful staff member while she was booking me in. Had a great cup of coffee while waiting for the shuttle driver to take me Was greeted @7 am with a cheerful staff member while she was booking me in. Had a great cup of coffee while waiting for the shuttle driver to take me home. He was also friendly and funny and sure knew his way around town. When work was completed they called me right away so I could pick up my truck instead of waiting till the end of the day. The work done was to my satisfaction. I will be back again and recommend North Star Ford to others. P.S.( Shanna you did an excellent job.) More

Great service Had a great experience working with Dion. He was great with me and my kids. And was always available when I had a question, even after I brought the v Had a great experience working with Dion. He was great with me and my kids. And was always available when I had a question, even after I brought the vehicle home. More

Great work I wouldn’t go anywhere else.. starting from sales to management to finance and now to the service. Overall great experience and very easy to buy a veh I wouldn’t go anywhere else.. starting from sales to management to finance and now to the service. Overall great experience and very easy to buy a vehicle and now get it Serviced More

Happy with the service Went in for an oil change. They didn't try to up-sell me on anything in didn't need. Advised me on scheduled maintenance required in the the future wi Went in for an oil change. They didn't try to up-sell me on anything in didn't need. Advised me on scheduled maintenance required in the the future with estimated costs. Vehicle was completed by the promised time. This was the second time I have been here for service and was happy both times. More

Great staff Fiona has been my service advisor since I bought my truck. She has always done her best to make sure my vehicle is kept in the best shape possible. I Fiona has been my service advisor since I bought my truck. She has always done her best to make sure my vehicle is kept in the best shape possible. I feel like she is honest about what needs to be done and when so that I can manage my expectations and costs, and still keep my truck running well. More

Helpful, understanding and informative Liane was very understanding that I didn’t know exactly what was needed so took the time to check back to my last appointment. She explained what wou Liane was very understanding that I didn’t know exactly what was needed so took the time to check back to my last appointment. She explained what would be checked and arranged to call if anything else was needed. The staff is very friendly. I was even reminded that my license sticker was expiring soon. More

Great Customer Service Great customer service. Kind, clear and concise. Informed me in a timely manner with all the work done on my vehicle. Very happy with the service. Great customer service. Kind, clear and concise. Informed me in a timely manner with all the work done on my vehicle. Very happy with the service. More

Always Great As usual Cassandra Walker at Northstar Ford was very helpful and accommodating. Work completed was clearly explained. Cassandra is an asset to the Nor As usual Cassandra Walker at Northstar Ford was very helpful and accommodating. Work completed was clearly explained. Cassandra is an asset to the Northstar team. More

I had my 2014 Explorer serviced. The experience was friendly and great. Cass was very attentive to my requests and she made my experience very enjoyable. I felt comfortable talking to The experience was friendly and great. Cass was very attentive to my requests and she made my experience very enjoyable. I felt comfortable talking to her because she was patient and accommodating to my requests. She went above and beyond to assist me. More