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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
March 29, 2016
Excellent Customer Service Even though I live in the Beltline, NorthStar Ford's excellent customer service keeps me coming back. Their customer service is professional and frie Even though I live in the Beltline, NorthStar Ford's excellent customer service keeps me coming back. Their customer service is professional and friendly, and I've always been treated with respect. You can tell that NorthStar greatly values their customers. More
by CKAGLEA
Verified CustomerEmployees Worked With
Fiona Rea
March 29, 2016
ask $2000 deposit, wrong car released. no reund. Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, I lost $2,000. because I needed new car, couldn't wait it anymore. They are nice BEFORE made a contract. Detail: When I and my wife went to see a dealer on September 2015, I supposed to buy Explorer XLT, but ordered the Limited instead, because of the dealer who was Jason Suitor explained very well about the capabilities of the Limited before I ordered the car. Over two months later, the car came in, but there was few noticeable scratches which were okay for me, but no function installed the dealer told us.-It was Blind Spot Light, my wife always wants the function, so I am for sure he told us it is included as standard. They gave me options which doesn't make sense such as 1. Just pick the (wrong)car up. 2.pay extra and wait more two months. I ordered the 4wheels drive for the winter, but when they finally agreed with re-order of the car, I wasted three weeks again, because the dealer didn't want to have responsibility anymore and the manager, Greg Amir didn't answer well. We had to E-mail several times, and made voice massages keep going. When I asked refund of the $2,000 deposit, they denied. We waited another over two months, but it never comes till early of February. ; the manager told me that he will push it, so it won't wait as much as I did. I couldn't believe that I paid $2,000 of down payment and wait almost 6months for a car. Really disappointed about the Service of North Star Ford, and I had to get another car instead waiting it. I lost my deposit. More
by Ford
Employees Worked With
Greg Amir, Jason Suitor
March 29, 2016
Exceeding expectation My Service Rep did an excellent job communicating the resolution of suspected warranty issues and process. Although I understood I did not completely My Service Rep did an excellent job communicating the resolution of suspected warranty issues and process. Although I understood I did not completely agree . The good news is my Rep heard my frustration and resolved the issue with no additional cost . This not only met but exceeded my expectation?? Look forward to next service Keith More
by KEITHMUIR44
Employees Worked With
Nathan Epp, Mitch Coppieter
March 29, 2016
Great people great service Only dealership I bring my truck to. Bought my truck at cam Clark and no longer take it there because service is sub par to north star Only dealership I bring my truck to. Bought my truck at cam Clark and no longer take it there because service is sub par to north star More
by NICKSCHAFFLAND
Employees Worked With
March 29, 2016
Great experience The option to drop off your vehicle is convenient for me because of my work hours. This visit tho I really felt comfortable with Fiona communicating w The option to drop off your vehicle is convenient for me because of my work hours. This visit tho I really felt comfortable with Fiona communicating with me and keeping me up to date on my car. She is so friendly and a pleasure to to business with. Thank you! More
by AHOYRUP
Employees Worked With
Fiona Rea
March 28, 2016
Friendly and professional The service advisor I dealt with was very friendly and curtious. She called me with an update on how my car service was going and was very professiona The service advisor I dealt with was very friendly and curtious. She called me with an update on how my car service was going and was very professional. More
by ssine
Employees Worked With
March 28, 2016
Excellent quick service Lynn Exceeded expectations. Car was ready earlier than expected. Was called promptly and service was great. I will definitely return for my servicing Lynn Exceeded expectations. Car was ready earlier than expected. Was called promptly and service was great. I will definitely return for my servicing needs and recommend the service. More
by AD
Employees Worked With
Lynn Edwards
March 26, 2016
Routine maintenance - but extraordinary service! I am very pleased to enthusiastically recommend NorthStar Ford, Calgary; for their excellent service on an ongoing basis. The very dedicated team of I am very pleased to enthusiastically recommend NorthStar Ford, Calgary; for their excellent service on an ongoing basis. The very dedicated team of professionals, from the person who first greets you, to the staff in the main waiting area; make me feel like I am their most important customer of the day. On the service end, team lead Fiona Rea is a dedicated and talented professional. She genuinely enjoys her job and it shows in her dedication to service and her customer's needs. I deem it a privilege to highly recommend Fiona and the entire team at NorthStar Ford, Calgary. More
by Doug Land
Employees Worked With
Fiona Rea
March 26, 2016
Finally Have to say of all the many visits to Ford over the last couple years the last two visits (one lead to another within a few days) were finally impress Have to say of all the many visits to Ford over the last couple years the last two visits (one lead to another within a few days) were finally impressive. I had a new girl who was training. She was very helpful, she heard my needs and looked into solving them for me. This review is based on these two visits. I have never before wanted to take the time to do this. More
by WCOMTOIS
Employees Worked With
She gave me her card but can't find it. Younger and new in the checkin service area, Fiona Rea
March 25, 2016
Outstanding Experience Without a doubt I always have the best experience at Northstar Ford. Fiona my service adviser is the best. She is courteous, always willing to help an Without a doubt I always have the best experience at Northstar Ford. Fiona my service adviser is the best. She is courteous, always willing to help and goes above and beyond to make me feel comfortable. More
by MATITUS32
Employees Worked With
Fiona Rea
