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Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,684 reviews
April 11, 2016
Oil change and put summer tires on. Your service people were very good. they got all work done in a timely manner and done properly Nalen was excellent. I explained how low warning alar Your service people were very good. they got all work done in a timely manner and done properly Nalen was excellent. I explained how low warning alarm kept coming on with the winter tires on vehicle More
by CHAYTS
Verified CustomerEmployees Worked With
Nalen Christensen
April 11, 2016
Bad situation turned to a great experience I brought my vehicle in for service, and in the process my cup holder was damaged. I was informed that it would take a couple of weeks for the part to I brought my vehicle in for service, and in the process my cup holder was damaged. I was informed that it would take a couple of weeks for the part to come in, and should only take about 1 hour install. 10 days later, I had an appointment to have the cup holder reinstalled. After 2 hours I was informed my front seats would have to be removed to install this part, and would take significantly longer. As this was not anticipated, and I needed to be somewhere shortly, this was a huge issue. The staff Northstar Ford had immediately addressed my concerns, apologized for the inconvenience and provided me with a rental vehicle within 30 minutes. I would say that because of this, a potentially bad situation was rectified and left me satisfied. I would definitely recommend this dealership to anyone, and will continually go back for all of my service/maintenance needs. More
by PETERPORCO
Employees Worked With
Fiona Rea
April 11, 2016
xxxxty service I booked my truck in roughly one week in advance for a standard service, that is to say oil change etc. I dropped the truck off ahead of my appointed I booked my truck in roughly one week in advance for a standard service, that is to say oil change etc. I dropped the truck off ahead of my appointed 8.30 time and was told the shuttle could take me to Crossiron mall as I live out of town. I was informed that the service center "preferred that customers do NOT wait " as they ( the customer service desk ) preferred that the customer not be " in their hair ". Now I know why.... after waiting 4 hours for a call, I finally called the service desk to be informed that my truck had not even been in yet. So why did I make an appointment then? What a complete and utter waste of my time. No calls from Cam Clark Ford. No Apologies. I wouldn't send ANY business there when there are so many other options... ( yes I got a service done at Northstar Ford. Fast. Curteous and prompt What more could I ask for ) More
by FLYCHICK
Employees Worked With
I dont know the employees name
April 09, 2016
Friendly, quick service. I was taken in on time, and my car's oil change was completed in less than the quoted time. Service was very friendly and the price was very good. I was taken in on time, and my car's oil change was completed in less than the quoted time. Service was very friendly and the price was very good. More
by jccalgary
Employees Worked With
Lynn Edwards
April 09, 2016
Fast and courteous Great experience over all. Couretous staff. Vehicle was promised at a certain time and it was done a bit earlier and we received a phone call to le Great experience over all. Couretous staff. Vehicle was promised at a certain time and it was done a bit earlier and we received a phone call to let us know. More
by ROTTI2
Employees Worked With
Mitch Coppieter
April 09, 2016
It was a very positive experience! Scott, Fiona, Sarah and Brittany were very helpful and efficient. The service guys were good to. My car is running well! Brittany helped me sync my Scott, Fiona, Sarah and Brittany were very helpful and efficient. The service guys were good to. My car is running well! Brittany helped me sync my new cell phone! More
by E_MANDOLIDIS
Employees Worked With
Other Employees :
Scott was my service advisor for this visit and he was very helpful and answered all of my questions., Fiona Rea
April 09, 2016
Absolutely incredible Fiona is incredible. She has helped me out of plenty of jams and is one of the most valued employees of Ford. I look forward to returning in the futur Fiona is incredible. She has helped me out of plenty of jams and is one of the most valued employees of Ford. I look forward to returning in the future with my vehicles. More
by Sarah
Employees Worked With
Fiona Rea, Mitch Coppieter, Rob Meade
April 08, 2016
SE`RVICE CUSTOMER CARE VERY GOOD COST OF REPAIR VERY EXPENSIVE ,DONT LIKE THE SYSTEM OF CHARGING A HIGH RATE TO DIAGNOS THEN ADD ON MORE LABOR CHARGES TO IN CUSTOMER CARE VERY GOOD COST OF REPAIR VERY EXPENSIVE ,DONT LIKE THE SYSTEM OF CHARGING A HIGH RATE TO DIAGNOS THEN ADD ON MORE LABOR CHARGES TO INSTALL THE PART DIAGNOSTIC FEE SHOULD BE APPLIRD TO THE LABOR FOR THE INSTALLATION IF THERE IS NO INSTSLLSTION THEN THE FEE SHOULD STAY AT THE QUOTED PRICE ONLY More
by DSNIB
Employees Worked With
Fiona Rea
April 08, 2016
great service! shuttle service could be better. Thanks to Mitch! this service was great! The parts were changed according to recall, and I was able to set up a car cleaning on the spot! thanks! T Thanks to Mitch! this service was great! The parts were changed according to recall, and I was able to set up a car cleaning on the spot! thanks! The shuttle service could be better. 45 min wait times! More
by SMRITI.AGRAWAL
Employees Worked With
Mitch Coppieter
April 08, 2016
Time for scheduled maintenance! It was time to service the F150 and switch out the winter tires. Fiona was expecting me, with paper work ready to roll. Pick up was quick. Retorque of It was time to service the F150 and switch out the winter tires. Fiona was expecting me, with paper work ready to roll. Pick up was quick. Retorque of tires was done within minutes. I was offered coffee or water while I waited less than 5 minutes in my vehicle. More
by CLARKRJ
Employees Worked With
Fiona Rea
