Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,684 reviews
March 06, 2017
Salesmen use 'Dirty Tactics' to keep deposit Bought a new vehicle here in 2015 - great service & no problems. Went back recently for a new vehicle & trade in. Wrote up a contract for a vehicle Bought a new vehicle here in 2015 - great service & no problems. Went back recently for a new vehicle & trade in. Wrote up a contract for a vehicle we liked & put 1000.00 deposit - on that vehicle - before we were told if it was available or not. Had vagually asked about a special order - was told a deposit of 2000.00 was required & would take 14 weeks. As I was signing the contract for the vehicle with the 1000.00 deposit the salesman told me - "if you go elsewhere to buy a different vehicle you will lose this deposit on this vehicle" - & I said fine. No mention at all of a special order. Unfortunately for me I didn't take the time to read it over as I was wrongly assuming that I was dealing with an honest Ford employee. He had added the words -"and special order" onto the contract & DID NOT mention that to me anytime in our conversation. Of course they said that since I signed it thats tough & no return of deposit. No Special Order Forms were filled out. DIRTY Sales Techniques. BEWARE. More
by NOT IMPRESSED
Employees Worked With
Chris Clarkson, Taylor Motycka
March 05, 2017
Nothing but the best service! I had issues with my 2016 f150 in regards with the battery being dead and needed it to be towed to the dealer ship, with a long list of warranty work I had issues with my 2016 f150 in regards with the battery being dead and needed it to be towed to the dealer ship, with a long list of warranty work that need to be done. The service department at Northstar Ford is amazing, they took care of everything that need to be done to my truck. More
by NICKNYILAS
Verified CustomerEmployees Worked With
Chris Clarkson, Fiona Rea, Mitch Coppieter, Cassandra Walker
March 04, 2017
Fantastic and efficient all around Cassandra was polite and technically knew what she was talking about. Jim enhanced the service experience through his professional and courteous m Cassandra was polite and technically knew what she was talking about. Jim enhanced the service experience through his professional and courteous manner while driving me to work and back to Ford later that day. More
by JOANNE.WENINGER
Employees Worked With
Cassandra Walker
March 03, 2017
EXCELLENT, PROMPT, POLITE SEVICE ALWAYS. THEY CARE. THANKS! I have always had excellent service and many times they have gone beyond normal expectations to accommodate my needs as they realize I'm a busy person I have always had excellent service and many times they have gone beyond normal expectations to accommodate my needs as they realize I'm a busy person. Rob Meade has been outstanding in his leadership! I was pleased with the prompt attention to detail by Lianne who is new but very efficient, Thanks again Service team! More
by smyco
March 03, 2017
2012 F150 service in Feb 2017 The vehicle service was completed quickly with no issues or surprise extra charges. I could almost have waited around at the dealership because it was The vehicle service was completed quickly with no issues or surprise extra charges. I could almost have waited around at the dealership because it was completed in about 90 minutes. More
by BILL
Employees Worked With
Fiona Rea
March 02, 2017
Service work on truck I have the ford protection plan and all was looked after which makes it easy for me. You know that they look over everything and make sure that everyt I have the ford protection plan and all was looked after which makes it easy for me. You know that they look over everything and make sure that everything is up to par. Cassandra was great and kept me informed of everything that was done, much appreciated. More
by BRADLEYCOLPITTS
Employees Worked With
Cassandra Walker
March 02, 2017
service Fiona was very informative and made me aware of some things I did not know about my prepaid service package. I would recommend Fiona to other Ford own Fiona was very informative and made me aware of some things I did not know about my prepaid service package. I would recommend Fiona to other Ford owners More
by SPENCEDAD
Employees Worked With
Fiona Rea
March 02, 2017
Knowledgeable and friendly staff. Great customer service. I bought a 2016 Ford Focus from the used car lott at Northstar Ford. The sales staff is very knowledgeable and thorough. I approached the used car dea I bought a 2016 Ford Focus from the used car lott at Northstar Ford. The sales staff is very knowledgeable and thorough. I approached the used car dealership on their day off and Ray Jeffrey's from the new car dealership helped me get multiple test drives and choose my vehicle thereafter. He checked in on me throughout the sale process to make sure everything went smoothly. The financial service manager, Mike Issa provided me with excellent customer service with regards to getting me competitive finance rates and working with my budget at the time. I also got introduced to the Service Manager, Damian Banick. He gave me the 411 on my maintenance plan and put my mind at ease. I am not particularly impressed with the performance of the heated steering wheel on my car. Hope they look into it for me going forward. Overall, I had a great experience. More
by BIJESHKUMAR82
Employees Worked With
Damian Banick, Mike Issa, Ray Jeffrey
March 02, 2017
Great customer service, fast and friendly environment. The service was great. I did not wait too long for my vehicle to be serviced considering that I have my 2 years old child with me. They have toys, boo The service was great. I did not wait too long for my vehicle to be serviced considering that I have my 2 years old child with me. They have toys, books and coloring in the lounge. More
by BIEUGEN
Employees Worked With
Lianne
March 02, 2017
My Scheduled service Came in for my routine oil change. Cassandra was my service contact and she was great. Got me in and out in about 45 mins for my oil change and a sign Came in for my routine oil change. Cassandra was my service contact and she was great. Got me in and out in about 45 mins for my oil change and a signal light change. We had a good chat about trucks and I was on my way. Thanks! More
by J. Allen
Employees Worked With
Cassandra Walker
