Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Oil change Liane at northstar Ford was great. The girls at reception were also great at getting me in before my last oil change on my Maintence plan expired. Liane at northstar Ford was great. The girls at reception were also great at getting me in before my last oil change on my Maintence plan expired. More
Highly unimpressed Misdiagnosed problem and did not have part available. Was told part would not be in till mid day tomorrow. Also was told it would be "safe to drive"- Misdiagnosed problem and did not have part available. Was told part would not be in till mid day tomorrow. Also was told it would be "safe to drive"- according to another Ford dealer it was not. More
Great experience Cassandra was great and Accommodated us even though someone messed up taking my appointment. She went out of her way to make sure I did not have to r Cassandra was great and Accommodated us even though someone messed up taking my appointment. She went out of her way to make sure I did not have to re-schedule More
Great service Brittany was very good at securing the parts I needed, knowledgeable about the product, and followed thru the complicated transaction with a third par Brittany was very good at securing the parts I needed, knowledgeable about the product, and followed thru the complicated transaction with a third party. Very good Brittany, thank you! More
Excellent service, friendly and fast. I called and they got me in that day. I needed an oil change and a few other things done, I had my vehicle back by 3 pm and I continued on with my da I called and they got me in that day. I needed an oil change and a few other things done, I had my vehicle back by 3 pm and I continued on with my day. There was no stress, no hiccupps and they even shuttled me to and from the shop. I won't be taking my vehicle any place else. Thank you very much Warren and Brittany! More
Regular service Called on a Saturday to book a appointment for a oil change on my truck, and got it in for Monday morning. They had my truck ready for the time that I Called on a Saturday to book a appointment for a oil change on my truck, and got it in for Monday morning. They had my truck ready for the time that I was told, More
Great staff - you can tell the work well as a team Thank you for the great service. Everything was prompt, my car door was fixed, and the ladies detailing my vehicle were phenomenal. Cassandra was effe Thank you for the great service. Everything was prompt, my car door was fixed, and the ladies detailing my vehicle were phenomenal. Cassandra was effecient with the Fleet Management paperwork. Will definitely come back for my future service needs. More
Same terrible service as usual I had my vechicle sent to Ford for insurance work as my sunroof blew up, was told it was complete and finished so I dropped off the rental vechicle go I had my vechicle sent to Ford for insurance work as my sunroof blew up, was told it was complete and finished so I dropped off the rental vechicle got a drive to Ford body shop only to find the tarp for the sunroof not attached to the track and oil finger prints and the water stains not removed, it was to be fully detailed and there was still glass thru out, I then was told to get my rental back and it would be taken care of over the weekend detailed in tip top shape, enterprise came and picked me up again for the rental after wasting 2 hours of time I had the rental again. Called Wednesday again to pick up, water stains and glass still there nothing done I was told Ford only gets $20 from my insurance company for detailing so that's as good as it gets. I said the deal you have with my insurance company is not my problem but yours. I told the insurance company from the beginning the service is terrible there and I should of went somewhere else so now my insurance pays another company to detail my vechicle and I am in a rental again More
Engine Light came on - full and fast fix Cassandra always looks after my vehicle for me when I take it into North Star. My last visit was my largest ever for my Ford Edge, but all the requir Cassandra always looks after my vehicle for me when I take it into North Star. My last visit was my largest ever for my Ford Edge, but all the required service was done in 24 hours. The great service made the invoice easy to digest! More
Painless Everything went just the way it was planned. The service girls were great. I did need to use the shuttle service at the last moment and they were able Everything went just the way it was planned. The service girls were great. I did need to use the shuttle service at the last moment and they were able to help me out. Thanks "Driver Jim". More