Northstar Ford Calgary

Great service. Service Manager was very helpful and accommodating. Service rep competent, efficient and friendly. Finance rep very friendly and thorough! Only n Service Manager was very helpful and accommodating. Service rep competent, efficient and friendly. Finance rep very friendly and thorough! Only negative is the price quoted to reattach a cup holder. More

Excellent Customer Service The Parts representative who answered my call was exceedingly good and very helpful. The whole team was very professional. I got help from 2 oth The Parts representative who answered my call was exceedingly good and very helpful. The whole team was very professional. I got help from 2 other persons there. A gentleman and and a lady. I not only got what I wanted but also got a lot of helpful instructions on how to fully resolve my issue. Great team! I am a very happy customer. More

Can't Recommend This Group Enough Cannot recommend the service department at this dealership enough. They reviewed a fairly substantial warranty claim that was rejected by another deal Cannot recommend the service department at this dealership enough. They reviewed a fairly substantial warranty claim that was rejected by another dealership and took my vehicle in without any issue. The whole team was fantastic and made every effort to ensure I was looked after from start to finish. There are literally 6 dealerships closer to me than North Star, but I can assure you that they will be my first call for service and sales moving forward. More

friendly staff, resolved vehicle isssues quickly Northstar Ford staff were very friendly and knowledgeable. My vehicle's issues were fixed quickly and at a very fair price. I would not hesitate to r Northstar Ford staff were very friendly and knowledgeable. My vehicle's issues were fixed quickly and at a very fair price. I would not hesitate to recommend their services to friends and family. More

Extended Service Plan - Oil Change The service department was very accommodating when scheduling my oil change. As always Fiona was right on her game. Some maintenance is recommend by The service department was very accommodating when scheduling my oil change. As always Fiona was right on her game. Some maintenance is recommend by date but due to my low mileage it wasn't necessary. I'm always happy with the shuttle service. More

Fiona was excellent in service. Very knowledgeable Fiona was excellent in customer service and very knowledgeable . She kept me up to date always and helped me get a rental when it was necessary Fiona was excellent in customer service and very knowledgeable . She kept me up to date always and helped me get a rental when it was necessary More

Quick, friendly service Got my everyday work vehicle in on short notice for service. Had the work done quickly and had my vehicle ready for pick-up when I arrived Got my everyday work vehicle in on short notice for service. Had the work done quickly and had my vehicle ready for pick-up when I arrived More

Oil change Liane at northstar Ford was great. The girls at reception were also great at getting me in before my last oil change on my Maintence plan expired. Liane at northstar Ford was great. The girls at reception were also great at getting me in before my last oil change on my Maintence plan expired. More

Great experience Cassandra was great and Accommodated us even though someone messed up taking my appointment. She went out of her way to make sure I did not have to r Cassandra was great and Accommodated us even though someone messed up taking my appointment. She went out of her way to make sure I did not have to re-schedule More

Highly unimpressed Misdiagnosed problem and did not have part available. Was told part would not be in till mid day tomorrow. Also was told it would be "safe to drive"- Misdiagnosed problem and did not have part available. Was told part would not be in till mid day tomorrow. Also was told it would be "safe to drive"- according to another Ford dealer it was not. More