Northside Mitsubishi
Edmonton, AB
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104 Reviews of Northside Mitsubishi
amazing customer service! highly recommend!!!!! My Mom recently bought a car through North side Mitsubishi and was absolutely thrilled with the customer service! Liam was our sales person and was so My Mom recently bought a car through North side Mitsubishi and was absolutely thrilled with the customer service! Liam was our sales person and was so friendly and super helpful! The whole process was very quick and everyone was just amazing. I will definately be buying my next car with them!! Highly recommend Liam!!!!!! More
Great friendly service I went to Northside mitsubishi to buy a 2012 outlander and had troy kraft as my salesmen.he was very helpful and knowledgeable about the vehicle and m I went to Northside mitsubishi to buy a 2012 outlander and had troy kraft as my salesmen.he was very helpful and knowledgeable about the vehicle and made the choice easy.i received a reasonable price on the vehicle and couldn't be happier with my new suv. I'll most definitely return to purchase another vehicle and recommend it to others. More
This is the second time I've been in for repair work and the customer service has greatly improved. I'd like to thank both Dave and Kristy for a positive experience. Previous to this, I've had some pain and the customer service has greatly improved. I'd like to thank both Dave and Kristy for a positive experience. Previous to this, I've had some painful experiences when it came to getting repair work completed for my Endeavor. I'd strongly recommend the service department at this dealership. Again - Thanks to both Dave & Kristy. Mike H. More
Went for a test drive and ended up buying a 2012 Mitsubishi RVR right then and there. I was expecting a frustrating time but got just the opposite. James is a no pressure, easy going, friendly guy Mitsubishi RVR right then and there. I was expecting a frustrating time but got just the opposite. James is a no pressure, easy going, friendly guy with a job to do but seemed to be able to put himself in my shoes. Not usually so lucky being a woman buying a car but was treated with respect and he listened to what I was looking for and didn't try to tell me what I should have. He certainly knows his vehicles and he works with you. The financing procedure was easy and very quick which was a pleasant surprise. I definitely recommend North Side Mitsubishi and James as your salesman!! More
For anyone in search of finding a new (or used) vehicle, I highly recommend contacting Adam Thomas @ North Side Mitsubishi. From the beginning, he understood exactly what I was looking for and made sure I r I highly recommend contacting Adam Thomas @ North Side Mitsubishi. From the beginning, he understood exactly what I was looking for and made sure I received the best deal possible for my trade-in. The overall customer service exceeded my expectations in every way and left me pleasantly surprised. Go #TeamAdam. More
I didn't expect to buy a vehicle when I went in. We just went in to talk about how much a trade in would be. But Adam and Frenchie were so awesome and we neogiated a price I couldn't say no to. Excelle just went in to talk about how much a trade in would be. But Adam and Frenchie were so awesome and we neogiated a price I couldn't say no to. Excellent service and prices! I recommend Adam to anyone looking to buy a Mitsubishi! He is very knowledgable and friendly and made sure I was completely satsified. Thank you so much for my Lancer GT! I LOVE it!!! More
My Wife and I went in searching for a used Lancer we saw online. Dealing with Adam was a total breath of fresh air. We already knew the car that we wanted to buy and when we showed up he had it washed clean online. Dealing with Adam was a total breath of fresh air. We already knew the car that we wanted to buy and when we showed up he had it washed cleaned and ready for us to test drive. Great guy, no old school high pressure tacticts.. was not at all what I was expecting.. will definitely buy my next car from him. Highly Recommend. More
UNLIMITED OIL CHANGES IS A SCAM!!! THEY WILL ONLY DO IT FOR FREE IF YOU DO ALL YOUR OTHER MAINTENANCE BY THEM. However, they absolutely overcharge you for all of their "required maintenance". At 48,000 km FOR FREE IF YOU DO ALL YOUR OTHER MAINTENANCE BY THEM. However, they absolutely overcharge you for all of their "required maintenance". At 48,000 km they expect you to shell out almost $800 for "recommended maintenance" in which they will probably do nothing but change fluids and service your brakes. They are not upfront about any of their costs either. Charged me $150 to "service" my brakes but all they did was look at them. They did not need to be changed or repaired. I was naive into thinking the unlimited oil changes was a great thing and paid an extra $700 for it. I feel like a complete idiot for falling for their scam. Please do not do the same thing. I do like my RVR but the dealership is shady and they have awful customer service. My experience with this dealership (only have had my vehicle for less than a year) has made me never want to buy a mitsubishi again. -Sincerely, a disappointed and frustrated Mitsubishi owner. More
So I was not sure what I was looking for. I went to this dealership still very unsure. I met with Adam and he sat me down and pretty much helped me find what I was looking for with no pressure. Service was dealership still very unsure. I met with Adam and he sat me down and pretty much helped me find what I was looking for with no pressure. Service was great and I have no complaints. I would reccomend this dealership and ask for Adam he will get you a decent deal with no pressure. Good luck all. More
From complete lack of communication between sales staff and finance managers, to "no room to negotiate" for anything really extra on a new vehicle. We actually decided to get a car from these idiots, pendi and finance managers, to "no room to negotiate" for anything really extra on a new vehicle. We actually decided to get a car from these idiots, pending we got the 0% financing. We honestly got called by at least 5 different finance managers, sales people, and actual managers, they all wanted to know when we were coming in to finalize everything. We wanted to know one thing before we came in, what was our financing rate? Over 7 days time not one of those people could "track down our file" and to just come in. Brutal, so you dont know where all my credit information is? Its a shame too, those mitsubishi's are very nice cars with great warranties. We ended up getting a vehicle at Alberta honda, which was a great experience, we were also able to negotiate a bunch of extra stuff with the car, and get the financing rate the same day. If I can divert at least one person from shopping at North Side Mitsubishi I feel it would make the world a better place. More