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North London Toyota

London, ON

3.7
116 Reviews

1515 Rob Panzer Drive

London, ON

N5X 0M7

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116 Reviews of North London Toyota

September 24, 2020

Recently I bought a 2021 Toyota Venza from North London Toyota. My salesperson was Steve Chung. Steve took the time to explain the details of the Venza, and went to great lengths in explaining buying the v More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Chung, Marty Blue
Oct 05, 2020 -

North London Toyota responded

Congratulations on your new Venza and thank you for leaving us a review!

September 21, 2020

Afshine did an amazing job helping my mom get the car she wanted at a price even lower then she expected! Glad to do business here! More

by raybeenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Afshine Jahangari
Oct 05, 2020 -

North London Toyota responded

Thank you for the review and Congratulations to your mom on her new vehicle!

August 28, 2020

I came to this Toyota with my mom so she could trade in her summer vehicle for a winter vehicle. We worked with Paul Bertin and had a really great experience! Paul was professional, knowledgeable about the More

by Teighan Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bertin, Marty Blue
August 15, 2020

Just got a New Toyota 2020 Rav4 at North London Toyota and I couldn't be more happier. The entire process was smooth and the service I received from Product Advisor, Bill Sandy and Financial Manager, Pe More

by Chenkplen
Recommend Dealer
Yes
Employees Worked With
Product Advisor, Bill Sandy , Peter Kantzas
July 18, 2020

I moved to this end of city so I thought I’d give North London Toyota a try. Big Mistake!!! Nothing but issues and nobody will call you back, you need to go in to get reply/answered. I have had multiple c More

by Ducky
Recommend Dealer
No
Employees Worked With
Marty Blue, Kevin Laurie, David Pomeroy
March 03, 2020

Incredible service person Andrea worked very hard go accommodate our need for a tire balance. We were having problems getting tires from another location and Andrea set up seve More

by janetmarybruce1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Bruce, MJ Rizkalla
Mar 17, 2020 -

North London Toyota responded

Thank you for taking the time to leave us a review! We appreciate the feedback and glad to hear that Andrea was able to help out!

February 16, 2020

Would like to commend Would like to commend Osama Jonas at North London Toyota. He was kind and obliging and helped me with my vehicle.. You make a difference to some of us who are mechanically challenged. More

by Odanam
Recommend Dealer
Yes
Employees Worked With
Osama Jomaa
Mar 17, 2020 -

North London Toyota responded

Thank you for taking the time to leave us a review Odanam, we appreciate it!

January 10, 2020

Incredibly rude service manager at this location! The worst car service experience you can have is with Toyota North! My car was broken into, so I dropped off my car at Toyota north to fix the window. More

by Reem
Recommend Dealer
No
Employees Worked With
Kevin Laurie
Feb 12, 2020 -

North London Toyota responded

Hi Reem, Thank you for leaving us a review on here. It is to our understanding that you have been speaking with the Service Manager regarding your visit. If there is anything else that we can do, please reach out to him.

January 04, 2020

Rav 4 purchase Dealt with Jessica, who I feel sorry for. Will never deal with this dealership, how does an 8k trade in go down to $2500?? And apparently I have trann More

by David Dowse
Recommend Dealer
No
Employees Worked With
Jessica D'Amato
Feb 12, 2020 -

North London Toyota responded

Hi David, Thank you for taking the time to leave us a review. Our Sales management team would be happy to discuss this with you, they can be reached at 519-451-3880 or sroach@northlondontoyota.com

November 28, 2019

Buying Shouldn't Be Frustrating My new vehicle was ordered but the delivery date was delayed repeatedly. Not once was there any communication to let me know. I had to contact them. More

by Frustrated Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Roach
Dec 02, 2019 -

North London Toyota responded

Good afternoon, Congratulations on your new vehicle and we do apologize for your frustration in your car buying experience and the fact your Product Advisor did not stay in touch to keep your updated! I am not able to look into the rest of your review as it does not give us any of your personal information, but if you would like us to look into this further, please reach out to our Parts Manager Jackie Book jbook@northlondontoyota.com or 519-451-3880 and we would be happy to!

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