North London Toyota
London, ON
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110 Reviews of North London Toyota
Would not recommend .. typical sales behavior led to quite a poor experience! Luckily, Toyota Town was able to deliver an enjoyable experience and we still walked away with the vehicle we wanted at the quite a poor experience! Luckily, Toyota Town was able to deliver an enjoyable experience and we still walked away with the vehicle we wanted at the price we hoped for. Thanks More
I was in need of a new car after I had an accident. I could not have had a better experience leasing my new RAV4. Afshine Jahangiri was very helpful in answering all my questions re the safety features. could not have had a better experience leasing my new RAV4. Afshine Jahangiri was very helpful in answering all my questions re the safety features. He was also great explaining the AppleCar Play features as I wanted a compass in my car. In fact after the paperwork was done, he went over every feature on my car including AppleCar Play. Making sure I understood all the features on the steering wheel and dash. A very positive experience. I have been singing his praises. I never felt pressured to choose a car. Working out all the leasing details with Jenn Stennett was also a pleasure. She was able to explain and describe all aspects of our lease. All my questions and concerns were explained in detail. A breathe of fresh air! More
We leased our vehicle from Toyota London North through our sales rep Bill Sandy. He helped us check out a few vehicles, arranging for us to test drive and was very patient and helpful while we made a choi our sales rep Bill Sandy. He helped us check out a few vehicles, arranging for us to test drive and was very patient and helpful while we made a choice of which vehicle was right for us. He led us through the process until completion. I recommend if you go to Toyota London North to look up Bill Sandy. It was a great experience. More
Bill Sandy was very friendly and attentive during our purchase of a used Prius. Jenn Stennett made sure all our questions about the warranty Options were fully answered. We highly recommend North London purchase of a used Prius. Jenn Stennett made sure all our questions about the warranty Options were fully answered. We highly recommend North London Toyota! More
Recently I bought a 2021 Toyota Venza from North London Toyota. My salesperson was Steve Chung. Steve took the time to explain the details of the Venza, and went to great lengths in explaining buying the v Toyota. My salesperson was Steve Chung. Steve took the time to explain the details of the Venza, and went to great lengths in explaining buying the vehicle outright and or leasing. Steve was courteous and made me feel comfortable while answering all my questions. Steve, you won me over to Toyota and I hope to deal with you in two or three years from now. Thanks again Richard More
I came to this Toyota with my mom so she could trade in her summer vehicle for a winter vehicle. We worked with Paul Bertin and had a really great experience! Paul was professional, knowledgeable about the her summer vehicle for a winter vehicle. We worked with Paul Bertin and had a really great experience! Paul was professional, knowledgeable about the vehicles, extremely nice and not pushy at all. We came towards the end of the day on Saturday and he stayed after hours to help us make a purchase. The whole team made it easy for my mom to purchase her new RAV4 and they helped get her the best pricing. I will definitely recommend this dealership to my family and friends in the future and will highly consider purchasing my next vehicle here! More
Just got a New Toyota 2020 Rav4 at North London Toyota and I couldn't be more happier. The entire process was smooth and the service I received from Product Advisor, Bill Sandy and Financial Manager, Pe and I couldn't be more happier. The entire process was smooth and the service I received from Product Advisor, Bill Sandy and Financial Manager, Peter Kantzas was exceptional. Simply put, great experience overall! Highly recommended 5 Stars delearship. More
I moved to this end of city so I thought I’d give North London Toyota a try. Big Mistake!!! Nothing but issues and nobody will call you back, you need to go in to get reply/answered. I have had multiple c London Toyota a try. Big Mistake!!! Nothing but issues and nobody will call you back, you need to go in to get reply/answered. I have had multiple complaints since my frame recall replacement. I will just highlight the major ones. Air conditioning didn’t work but they said it’s nothing they did. Agreed to pay for parts I pay labour. While doing that they crushed my rad. Asked them to replace it but they would not. Then my condenser was leaking. Put up one star review. I was told if I take down bad review and put up five star and they would help me otherwise why would they. So I did. Had vibrating at 80-120 speeds couldn’t figure out what it was had to go to Toyota town to figure out it was my grille clips were broken. Would not of cared as grille was already damaged and needed to be replace but would of been nice if they were honest at North LondonAnd told me they broke clips. Then I had more issues after steering rack replacement. Went in to get Answered as nobody would return my calls. This is when Marty Blue verbally and aggressively abused my husband. He called him a piece of *%#¥ and told him he was no longer allowed there, among other things. My husband went a few doors down to talk to GM Kevin and was told there are 400 parts to take of and that not all parts would go on right. He said he would look into it and get back to us. He never did!!! I have that conversation on tape if you’d like to deny. Had to go to Toyota Town to get condenser fixed again as the o rings were leaking that should of been replaced when new condenser was put in at North London. And finally I have to go in still to find out why my truck bounces to one side when going over bumps it’s dangerous!’n More
Incredible service person Andrea worked very hard go accommodate our need for a tire balance. We were having problems getting tires from another location and Andrea set up seve Andrea worked very hard go accommodate our need for a tire balance. We were having problems getting tires from another location and Andrea set up several appointments for us without complain thank you Andreat More