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North London Toyota
London, ON
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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110 Reviews of North London Toyota
November 22, 2021
I recommend this Toyota dealership because the seller service is very friendly and attentive and gives the best information i need im very happy with my Toyota rav4 thanks for your help and good service service is very friendly and attentive and gives the best information i need im very happy with my Toyota rav4 thanks for your help and good service merry Christmas and happy new year for everyone 2022 More
by jjuanmendez2102
Employees Worked With
Dave Antonucci, Jennifer Wynn
October 12, 2021
PLEASE DO NOT USE THIS DEALERSHIP. Highly unethical and unlawful practices. Knowing that they had the last 3 Tundra's in the province they forced me into financing and said I couldn't pay it off for 6 mont unlawful practices. Knowing that they had the last 3 Tundra's in the province they forced me into financing and said I couldn't pay it off for 6 months. Which I later found out is a lie because all of Toyota new car loans are open loans that can be paid off the next day, but after the 6 month mark the dealership gets a certain financial return (or bonus) from the loan. I had already placed a deposit on the vehicle on the weekend over the phone. I wanted to pay cash but was pushed into financing the truck. I went in today to finalize the deal and sign the paperwork. I asked them to put into writing that I had to finance the vehicle and that the vehicle loan term doesn't allow me to pay off the loan for 6 months. The sales person, manager and Owner, Kevin Laurie, had three separate meetings in Mr. Laurie's office when I began to complain about the forced financing. When I asked them to put into writing that part of the condition of purchasing the vehicle was the forced financing and the forced term they had their third meeting behind closed doors in the owners office. Then all of the sudden they told me that the car was sold, which was an obvious lie. When I asked about purchasing one of the other two on the lot they said they were sold as well. What they are doing is absolutely criminal and highly unethical. Go to another Toyota dealer, don't give these criminals your business. More
by Johnab
Employees Worked With
Owner Kevin Laurie never to be trusted.
September 03, 2021
Adam Brooke was great in explaining and showing us all the features of the various models. We bought a RAV4 EXL Premium and we are very satisfied with our purchase. So many questions about all the featu the features of the various models. We bought a RAV4 EXL Premium and we are very satisfied with our purchase. So many questions about all the features and Adam has been more than happy to take time to show us how things work. Thanks Adam we appreciate your excellent customer care. More
by John McKaig
Employees Worked With
Adam Brooke
August 31, 2021
He is the best staff who I have ever met in London. He is responsible for the car he sold. After selling it, he continuesly takes care of his customers. is responsible for the car he sold. After selling it, he continuesly takes care of his customers. More
by kohm
Employees Worked With
Steven Chung
July 30, 2021
Fantastic service and staff! Went out of their way to help with old and new cars. They honor their agreements. Highly recommended. Be glad when the coffee machine is back? help with old and new cars. They honor their agreements. Highly recommended. Be glad when the coffee machine is back? More
by thompson.kelvin
Employees Worked With
Pete Donald, Scott Van Dyk, Shawn Curry, Bill McCallum
June 21, 2021
Great service from our sales rep Steve Chung, and his Sales Manager Ozzy made the process easy and stress free. These two were so helpful! Sales Manager Ozzy made the process easy and stress free. These two were so helpful! More
by Tiffani
Employees Worked With
Osama Jomaa, Steven Chung
June 07, 2021
I bought my first car there sold by a man named Steve, he was so helpful when it came it picking out my first adorable car, I highly recommend getting Steve to help you find a car! was so helpful when it came it picking out my first adorable car, I highly recommend getting Steve to help you find a car! More
by Oliviamsedge
Employees Worked With
Steven Chung
May 25, 2021
Just got a New Toyota 2020 Rav4 at North London Toyota and I am more than happy. The entire process was smooth and the service I received from Product Advisor, Bill Sandy and Financial Manager, Jennifer w and I am more than happy. The entire process was smooth and the service I received from Product Advisor, Bill Sandy and Financial Manager, Jennifer was wonderful. Bill was really helpful and very thoughtful. More
by elkin78
Employees Worked With
Bill Sandy
February 05, 2021
This was a top notch dealership when it came to buying my new car as all staff was friendly and Rick Patrella who I dealt with was great with information and response rate as well. He went over and above for new car as all staff was friendly and Rick Patrella who I dealt with was great with information and response rate as well. He went over and above for myself and would recommend anyone looking to buy a new or used vehicle to go see him More
by Adam
Employees Worked With
Rick Petrella, Jenn Stennett
