
North London Toyota
London, ON
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116 Reviews of North London Toyota
I have been into the dealership twice in two days. Nothing but the run around. I went in to specifically lease a RAV4 hybrid limited, and pay the whole lease off up front, from the equity of my trade Nothing but the run around. I went in to specifically lease a RAV4 hybrid limited, and pay the whole lease off up front, from the equity of my trade in - which was conveniently $7000 lower than 5 other dealerships’ evaluation. It took them 2 full days to even get an evaluation. The manager, Scott Van xxxx, was rude, aggressive, abrasive and dismissive. He told me that in his 16 years of working in the car industry, no one has ever paid off their lease up front. And that their computer system didn’t even allow a deal like this to go through. He seemed very inexperienced, and dumbfounded that someone wanted to prepay their lease terms. He then, like a smart xxx, said to me “can I ask you a question?”, I replied “yes”, he said if 5 other dealerships offered you $7000 more, why don’t you just go deal with them instead?” To which my response was, “this is the only RAV 4 hybrid limited car I can find in Ontario, with the exact specs I want. I’m willing to take less on my trade so I don’t have to wait 6+ months to get one.” Has anyone ever heard of a car dealership manager going out of his way to lose a sale ? He did everything he could to not sell me the car today and put up roadblocks. I have purchased many vehicles in my time, and this is by far the oddest experience to date. I had to chase them for their business, instead of them chasing me for mine. Beware. Scott Van xxxx’s an aggressive person who really should learn some customer relations. Especially as a car dealership manager. More
Adam Brooke was a awesome sales representative to deal with in my purchase of a new Toyota. I highly recommend him if you are looking for a new Toyota. Thanks Adam! with in my purchase of a new Toyota. I highly recommend him if you are looking for a new Toyota. Thanks Adam! More
The experience was amazing. I had Aiden as my dealer and he was very patient. My English is not good, and I took a long time to say anything. Fortunately, Aiden helped me a lot I had Aiden as my dealer and he was very patient. My English is not good, and I took a long time to say anything. Fortunately, Aiden helped me a lot by explaining everything in detail and I was able to easily place the order. When I picked up the car, he took his time and showed me all of the controls on my car. Great place to get a car. More
It was really an amazing experience working with North London Toyota to purchase my Toyota Corolla Cross 2023. I worked with sales advisor Bill Sandy in this regard. Bill Sandy is an extremely wonderful g London Toyota to purchase my Toyota Corolla Cross 2023. I worked with sales advisor Bill Sandy in this regard. Bill Sandy is an extremely wonderful guy. He always answers your calls and responds to all of your questions to your best satisfaction. Bill Sandy made my experience with Toyota very good. I appreciate North London Toyota on having sales persons like Bill Sandy who leave no effort in helping the customers and make their experience delightful. More
What a great experience at North London Toyota. Steven, Sonya and Ramsn were amazing to work with! I was treated with so much care. They were focused on making sure that I got into my new to me Lex Steven, Sonya and Ramsn were amazing to work with! I was treated with so much care. They were focused on making sure that I got into my new to me Lexus UX250h. I am so happy with my new car. Thank you to all of you for your help! You are amazing! More
I bought Toyota Camry from North London Toyota, and i was Dealing with Ramsn, it was amazing working with him, i see farward to work with him again in future.😊😊 Dealing with Ramsn, it was amazing working with him, i see farward to work with him again in future.😊😊 More
Bought my new Toyota Corolla from Steven Chung. He was very good to work with and went the extra mile. Thanks Steve for looking after me.😊 He was very good to work with and went the extra mile. Thanks Steve for looking after me.😊 More
I bough Toyota RAV4 from north London Toyota and I was dealing with Mr Steven K. Chung. He was really helpful and great person to me, I just wanted to say thank you and really appreciated.🙏🌺🌹🌷 dealing with Mr Steven K. Chung. He was really helpful and great person to me, I just wanted to say thank you and really appreciated.🙏🌺🌹🌷 More
I had a wonderful experience with Toyota and their sales associate Alysha. She was informative, understanding, kind and not pushy. She made sure I was getting the right vehicle for the right price. Alysh associate Alysha. She was informative, understanding, kind and not pushy. She made sure I was getting the right vehicle for the right price. Alysha updated me frequently as it was going to take 3- 6 months for a vehicle. I received my Toyota RAV4 3months later. Thanks Alysha for all your help!! More