North Bay Toyota

Always willing to help, very friendly, and Roberto is a pleasure to deal with. Would buy another vehicle from them again. pleasure to deal with. Would buy another vehicle from them again. More

Overall good experience. Would have been nice to get something extra thrown in as we were referred to this dealership by the owner's sister-in-law, but it is what it is. Would have been nice to get something extra thrown in as we were referred to this dealership by the owner's sister-in-law, but it is what it is. More

Despite being from further North, and another Toyota dealership available. I make the effort to hit up North Bay Toyota as my preferred place to get my vehicle serviced. Great service and staff! dealership available. I make the effort to hit up North Bay Toyota as my preferred place to get my vehicle serviced. Great service and staff! More

Pleasant to deal with - exact cost up front - ride to and from house convienent- bye til next time from house convienent- bye til next time More

Friendly competent service! ! Staff went out of their way to make sure you were happy! ! Staff went out of their way to make sure you were happy! More

Very helpful and pleasant staff. Regular maintenance was done within an hour as was communicated to me prior to dropping if off. Regular maintenance was done within an hour as was communicated to me prior to dropping if off. More

I had just purchased my Rav4 two months ago and I had to have a new battery installed because it was finished. I don't think I should have had to pay $500 when I only had my car for a couple of months. I f have a new battery installed because it was finished. I don't think I should have had to pay $500 when I only had my car for a couple of months. I feel that they should have checked everything to make sure that the car was reliable, dependable and safe to drive. Thank goodness that the TWO times that my car would not start, I was in my driveway. The mechanics. if they had tested the battery the first time, would have discovered the battery problem the first time I took it in. In my opinion, since I only had the car a couple of months, I should not have had to pay for a new battery. I am not impressed. I have been dealing with Toyota for over 14 years (with my previous car) and I feel that I should have been treated better. More

Staff was friendly and personable and extremely helpful during our difficult time while we required maintenance and a rental over Christmas during our difficult time while we required maintenance and a rental over Christmas More

The staff member, Lori, was very pleasant and helpful. She went out of her way to make sure that I was satisfied. She went out of her way to make sure that I was satisfied. More

Had problems with my vehicle and they took it in almost immediately upon arrival. Communication was excellent in describing problems. They fixed my vehicle in no time. Was very pleased with everything. Tha immediately upon arrival. Communication was excellent in describing problems. They fixed my vehicle in no time. Was very pleased with everything. Thank you Toyota! More