Nor-Lan Chrysler Dodge Jeep Ram

When my wife dropped off the vehicle, she did not feel a good vibe from the Service Writer. She felt her opinion did not matter. Our 2017 Journey Crossroad need attention in the auto transmission and both good vibe from the Service Writer. She felt her opinion did not matter. Our 2017 Journey Crossroad need attention in the auto transmission and both rear diff seals. Thankfully this was all covered under warranty, so good job there. The repair took a day longer than originally planned due to parts availability. Overall we are satisfied with the results. More

Great dealership, friendly and knowledgeable staff, took truck in for warranty work, had to order part, never had an issue with Norlan,great to deal with. truck in for warranty work, had to order part, never had an issue with Norlan,great to deal with. More

Great service. It was quick and they were very through and explained everything. They showed us all the different parts that could be changed or would eventually need to be changed and explained everything. They showed us all the different parts that could be changed or would eventually need to be changed More

I come in regular for service on my pick up. Top notch service Nor-Lan 👍 Thank you see you soon. I will definitely buy my next vehicle from you. service Nor-Lan 👍 Thank you see you soon. I will definitely buy my next vehicle from you. More

Wayne and Ryan made buying my first “new” vehicle super easy with no stress!! they are true to their word and it shows. Always had a great experience with any servicing and repairs on my Jeep for the l easy with no stress!! they are true to their word and it shows. Always had a great experience with any servicing and repairs on my Jeep for the last 10 years we well.. thank you!!! ***** More

Excellent service from Neal Stranaghan This was the 2nd new truck I have purchased from Norlan in Grande Prairie. Dealing with Neal was hassle free, he listened to what I wanted in a truck, This was the 2nd new truck I have purchased from Norlan in Grande Prairie. Dealing with Neal was hassle free, he listened to what I wanted in a truck, compared to their competition who I went to see after getting a quote from Neal, the competition didn't listen to what I wanted, kept bringing up trucks to see that I didn't ask for, this made me come back to see Neal again, with his no pressure approach, he had what I was looking for and left which truck I wanted as my decision, not trying to convince me to take a truck that wasn't exactly what I wanted.. Best part is I left town for a week while Neal arranged to set the truck up with accessories, making it more difficult due to having a blow box in my trade in and had it installed in the new truck, Neal made this work which is over and above service that would make me to shop local and come back to see him. More

Fantastic purchasing experience all thanx to Dom! First time purchasing from NorLan and of all vehicle purchases from other dealerships, NorLan hands down was the most pleasant and stress free experie First time purchasing from NorLan and of all vehicle purchases from other dealerships, NorLan hands down was the most pleasant and stress free experience! Dominique was absolutely amazing and she helped us get into our RAM 1500 Classic and we LOVE it! Will definitely be purchasing from Dom at NorLan again!! More

Best Dealer Experience Ever First time ever coming to this dealership was during a work trip from Calgary, where I had just arrived in Grand Prairie when my truck started having First time ever coming to this dealership was during a work trip from Calgary, where I had just arrived in Grand Prairie when my truck started having major issues. We managed to limp the truck to the service shop, it was later in the day which didn’t help but when I explained the situation and my return drive back to Calgary the next day they took the time to look at the truck and see how severe the issue was. Turned out to be an easy fix, only requiring the truck to be in the shop for 1 to 2 hours. They had me back on the road that afternoon and 48 hours later, I have not had a hiccup since. Unbelievable service, not only in repairing the truck, but understanding the situation and impact of me not being able to have my vehicle what could have been an extremely stressful situation turned into one of the better customer service experiences I’ve had in my life. Thank you to everyone in the service department for taking the time to help. More

Thank you! I had a great experience buying my first brand new vehicle! Dominique, Leah, and John made it stress free and easy. They listened to what I had to sa I had a great experience buying my first brand new vehicle! Dominique, Leah, and John made it stress free and easy. They listened to what I had to say and got me into the perfect vehicle. They really deliver excellent customer service! More

Awesome service Our salesman, Ryan, was amazing!! He made the buying process so easy and seamless!! Which was great, considering I had my 3 kiddos with me!! Thanks Our salesman, Ryan, was amazing!! He made the buying process so easy and seamless!! Which was great, considering I had my 3 kiddos with me!! Thanks Ryan S, we love our new truck!! More