Nor-Lan Chrysler Dodge Jeep Ram

Needed a key cut for my vehicle, Ralph in parts was Excellant at making this an easy process, and helped me with the pleasant service writer personnel......who looked after everything! Great service ev Excellant at making this an easy process, and helped me with the pleasant service writer personnel......who looked after everything! Great service even with it being a Sunday and very busy.... More

I was fairly close to working out a deal for a new vehicle at another dealership/brand, and wanted to check out some of the used vehicles at Nor-Lan (2022s are coming soon and I wasn't sure if I just vehicle at another dealership/brand, and wanted to check out some of the used vehicles at Nor-Lan (2022s are coming soon and I wasn't sure if I just wanted to get a 2021 now, buy used or wait). I ended up working out a deal on a new 2021 I was very happy with. The prices ended up being competitive or better than what I was finding elsewhere in GP and in Edmonton and Calgary. Adam Heslop, the salesman at Nor-Lan was also very good at working out the options and details to come together with something that was a great alternative to what I had pretty much had my mind already set on. I happened to start near the end of the month and was very busy with other things in work/life, but Adam helped me check out and do a bunch of test drives to allow me to be confidant in my decision (whether I went with Nor-Lan or not). Since I had options, I wasn't ever worried about walking away if I wasn't able to get something that worked for me, but I never felt pressured to close the sale or to pull the trigger. I came in fairly well researched about what I was looking for, and they didn't pull any of the nonsense tactics I've experienced some places try. Of course, I was told about and offered every option/extra there was, but it's literally the salesperson's job to do that. I went with the ones I was interested in, and wasn't hassled to take any that I wasn't. Overall, I'm very happy with the buying experience and the vehicle I ended up with. The sales vibe, pricing and options made it the clear choice. I'm hoping it will be many years before the next time I have to look for another vehicle, but Adam and Nor-Lan will be the first people I go to when I do! More

I am fixing up a Jeep Liberty for use in touring the south country, I needed some significant repairs and between Ralph in Parts and Brad in service, they sourced the best value items for me and the pro south country, I needed some significant repairs and between Ralph in Parts and Brad in service, they sourced the best value items for me and the project! I have been a customer since Norlan opened and have had great experiences......hope that does not change! More

I was in the market for a used truck capable of pulling our Fifth Wheel Trailer. I looked at a couple trucks on the Norlan Chrysler site in Grande Prairie and filled out a credit app. I was instantly conta our Fifth Wheel Trailer. I looked at a couple trucks on the Norlan Chrysler site in Grande Prairie and filled out a credit app. I was instantly contacted by Wayne Pelton who said he was going to start looking for a unit.right away. Within an hour, he had sent me a couple choices. We could not get in to do a test drive until Saturday which was Wayne's day off but he came in anyway. Took a unit out for a test drive and sat down with Alex Meadus in Finance, who was great to work with as well. We had some credit challenges to overcome but Alex made it seem easy. I was not sure about the truck we looked at and at the last minute, changed my mind and asked to see some other options. They took it in stride and found me a couple other options and I found the perfect unit at a great price and excellent financing terms. We wrapped up the deal and I pickup the truck this Saturday.. I took up most of these guy's afternoon but they made it seem like I was the only customer in the place which clearly was not the case. Strongly recommend this dealership ! More

Went to Nor-lan again for my lifetime synthetic oil changes. Absolutely the best service you will find out there. When you deal with Nor-lan they treat you like family. It’s always a pleasure changes. Absolutely the best service you will find out there. When you deal with Nor-lan they treat you like family. It’s always a pleasure More

Fast and friendly service for an oil change. I was shown my filter and oil, my lights and breaks were tested too. Alway great service. my filter and oil, my lights and breaks were tested too. Alway great service. More

Most of my questions were answered by the salesman. Couldn’t deal with the one I wanted to because of time frame but overall was a decent experience Couldn’t deal with the one I wanted to because of time frame but overall was a decent experience More

Was great to purchase on my terms with Patrick Papineau, as we dealt by email and text until deal just needed signing. It was awesome as we dealt by email and text until deal just needed signing. It was awesome More

Recently purchased a RAM 1500 and the process was so smooth. We dealt with Pat P and he was awesome. Finance was smooth and quick. We did have a minor issue after purchase but it was dealt with quickly smooth. We dealt with Pat P and he was awesome. Finance was smooth and quick. We did have a minor issue after purchase but it was dealt with quickly and without hassle. More

Had the pleasure of dealing with Dominique at Norlan Grande Prairie. She is absolutely amazing from her knowledge, personality, and the way she treated our kids. So nice when your kids say "Can we go s Grande Prairie. She is absolutely amazing from her knowledge, personality, and the way she treated our kids. So nice when your kids say "Can we go see Dominique at Norlan". Thank you everyone at this amazing dealership!!!!! Been dealing with them for almost 5 years and don't have 1 bad thing to say!!! More