Nor-Lan Chrysler Dodge Jeep Ram

The dealership is awesome huge! ! Purchased truck from Brad. We were first going to buy diesel than I changed my mined and bought there demo truck. Ram 1500. Wanted extras put on tru ! Purchased truck from Brad. We were first going to buy diesel than I changed my mined and bought there demo truck. Ram 1500. Wanted extras put on truck but felt very rushed also was told from Brad to get my truck out of show room. When the deal was to keep it there till Monday. This dealer is awesome place it’s your worker Brad that was so rude and telling everyone in the dealer ship our business is not very professional so I suggest don’t see Brad if buying a vechile go see someone else. I felt very rushed. After when we received text from Brad saying we will give you refund for flares but get your truck out of here. Wow! After spending 75,000.00 there. It’s not dealership it’s was Brads attitude after we were rushed to pay for truck had to be done before end of month WHY?? When I picked up my truck I drove it to another garage and had 8,500.00 worth the extras put on the truck brand new Toyo tires. The proper flares, & painted to boot. Also a lift put in it. So what does that tell you. More

Bought a Ram 1500 May 29th /25 from Brad at Norlan Chrysler it was a demo Brad was good at the beginning of the sale. I felt very rushed purchasing this truck. Brad wanted the deal close by the 30th s Chrysler it was a demo Brad was good at the beginning of the sale. I felt very rushed purchasing this truck. Brad wanted the deal close by the 30th so he can get paid. I wanted extras on the truck. I didn’t even know what kind he was ordering or the price. he threw a price at us all in. I thought I was getting dodge flares but Brad ordered after market we didn’t like them so told him no don’t put them on mechanic got pissed off threw all the plastic away on flares. Then Brad says I can’t take them back. Why should I have to pay for something I don’t like or want on my truck. Also we ended up Airbnb fell through while all this was going on with truck. I felt rushed I told Brad on Saturday he said he has been working on it for a week now. Not true! everybody knew our story whole place in front was staring at us. Very unprofessional on Brads part. Brad yelled out at us we are giving you a refund get your truck out today. How rude after spending just about 75,000. There now we can just screw off As soon as I paid for it Brad was rude after that. We are seniors and never been treated so cruel by an employee yelling our business out loud in front of everyone. I picked up my truck drove it to another garage and they are putting all 8500.00 worth the accessories on it. You snooze you lose Brad you could have made all that off of me but your to rushed to be paid and push us out the door. More

Norlan 5 stars: Tyler Johnston in sales and James in finance were awesome throughout the entire process. They went above and beyond to ensure that everything went smoothly, and being available whenever finance were awesome throughout the entire process. They went above and beyond to ensure that everything went smoothly, and being available whenever I had questions. Thanks for making my purchase a positive experience! More

Had a drive through oil change. Quick easy and efficient. Tire pressure lights are all off. Quick easy and efficient. Tire pressure lights are all off. More

I’ve been exclusively loyal to this dealership for 20 years, bought new and used multiple times and have had the majority of my service done here as well. I’ve made great professional relationships over years, bought new and used multiple times and have had the majority of my service done here as well. I’ve made great professional relationships over the years with a very personable feeling and overall have had great experiences and have always felt respected and well taken care of in a timely fashion. I will continue to do business with this dealership even as I move and work away from this city as much as possible. More

I was sold a used 2014 Ram 1500, and the engine failed with a little over 2 years left on the payments. I have had to pursue voluntary repossession. This is so wrong. I'll be pursuing an escalation of with a little over 2 years left on the payments. I have had to pursue voluntary repossession. This is so wrong. I'll be pursuing an escalation of this with AMVIC, as well as other avenues. More

I had great service at Norlan as I always do. I love that they have a courtacy vehicle to take me back to work and then pick me up to take me back to Norlan when my vehicle is ready! Thankyou guy I love that they have a courtacy vehicle to take me back to work and then pick me up to take me back to Norlan when my vehicle is ready! Thankyou guys for being such an amazing plce to have my vehicle serviced! More

Saw a crack in our winters tire and let us know instead of slapping them on, don’t need a flat in winter, thank you! of slapping them on, don’t need a flat in winter, thank you! More

Excellent service. Have always had excellent service when going to Norlan. Keep up the good work Have always had excellent service when going to Norlan. Keep up the good work More

100 Satisfied with Norlan as always , all departments go above and beyond to make every visit a great one . Curtis and the service crew are amazing, Brennan and the sales staff make the buying experience fi above and beyond to make every visit a great one . Curtis and the service crew are amazing, Brennan and the sales staff make the buying experience first class . Parts crew Top Notch 👍 They have my Business 💯 More