Nisku Ford

We recenctly needed a timing belt changed on our Fiesta, and the level of service from Nisku Ford was outstanding from beginning to end! The quote from Clarence was very reasonable, the work was completed w and the level of service from Nisku Ford was outstanding from beginning to end! The quote from Clarence was very reasonable, the work was completed without issue and ahead of schedule, and the final bill was even less than the original quote (this speaks to the honesty and integrity of this dealership). Thank you Nisku Ford for a wonderful experience!! More

If you are looking to buy a vehicle, and appreciate a no pressure environment, I highly recommend you stop in and see Juan! pressure environment, I highly recommend you stop in and see Juan! More

We recently purchased a new F-350 from Nisku for and I have to say, what an experience! Bob, Quan, Thank you from our hearts. These people said what they would do and more. “Above expectations” you said i have to say, what an experience! Bob, Quan, Thank you from our hearts. These people said what they would do and more. “Above expectations” you said it best. Scott and Diana Konrad More

Used Purchase I had met Norm briefly while getting my vehicle serviced. I had asked him about some inventory they had on the lot. He was very helpful and I felt ver I had met Norm briefly while getting my vehicle serviced. I had asked him about some inventory they had on the lot. He was very helpful and I felt very comfortable with his no pressure attitude. When I was ready to purchase some time later , I asked for him and was able to make a deal . I found Norm very helpful and sincere. I also dealt with Zac in the final purchase again he had a great attitude and personality again making me feel comfortable with my choices. Kudos to Nisku Ford for their great staff More

Norm Kuntz This was my second purchase from Nisku Ford. I dealt with Norm on both occasions and as usual Norm provided excellent service.. Norm goes above and be This was my second purchase from Nisku Ford. I dealt with Norm on both occasions and as usual Norm provided excellent service.. Norm goes above and beyond to provide quality service, is professional and I have in the past and will again recommend Norm to family, friends and anyone. Thanks Norm, Zach and Matt for making this purchase so easy and all the extra help. More

Salesman Norm I was thankful to work with Norm again for another vehicle purchase! He goes above and beyond, is professional and provides top quality service. We wi I was thankful to work with Norm again for another vehicle purchase! He goes above and beyond, is professional and provides top quality service. We will continue to go back for all of our vehicle needs for years to come! Highly recommend going to see Norm to anyone. More

Emergency breakdown The day before our family vacation the rear shock on my F150 failed leaving a puddle in my driveway. I called around and the only dealership willing The day before our family vacation the rear shock on my F150 failed leaving a puddle in my driveway. I called around and the only dealership willing to ' squeeze me in' was Nisku Ford. Thank you Cal Hawkes !! More

Salesmanship We have just purchased our 15 th Ford a used Explorer from Blair at Nisku Ford. We have experienced quite a few salespeople over the years. This r We have just purchased our 15 th Ford a used Explorer from Blair at Nisku Ford. We have experienced quite a few salespeople over the years. This review is solely based on Blair’s qualities as a salesperson . This fellow is knowledgeable, personable, efficient respectful and thorough. He puts time and effort in to ensure you know what you are buying and how to maximize the purchase Thanks Blair👍 More

Terrible Service Dept and Customer Service RANT: Nisku Ford (Service), avoid if you can. About a month and a half ago I received a letter in the mail about a recall available for my vehicle, al RANT: Nisku Ford (Service), avoid if you can. About a month and a half ago I received a letter in the mail about a recall available for my vehicle, along the lines that if I got into an accident the airbags would explode and send metal shard projectiles in all directions, potentially injuring or killing someone in the vehicle. I called the closest dealership being Nisku Ford, and requested for the part to be ordered and for an appointment to be set up (as instructed on my letter). I was told to email them my VIN and name, along with the part, and that they would call me when it was in- so I did. It has been a month since then. A few days ago, I called again, just to request an ETA, to book an appointment. I was told rudely: “I told you I would call you when the part was in, didn’t I?”... although I just wanted the estimate so I could plan ahead, as the install of this part could take up to a day. I thought this was weird as most orders can be tracked to see when it will arrive, and weird that it takes this long for a dealer to get a part. As a result, I decided to call Ford Customer Service just to ask if this was normal. The response I got was that this part I need should be in low demand, and would arrive at any dealership within 2-3 business days of ordering it. Are you kidding me? I work in customer service, and haven’t seen such rude and inconsiderate employees in a while. Just avoid Nisku Ford Service if you can. More

buying a new vehicle You now have the Best of the Best! Followed Norm Kunst from Waterloo Ford. Nisku Ford is now our GO TO!! Thank you Norm Kunst. You now have the Best of the Best! Followed Norm Kunst from Waterloo Ford. Nisku Ford is now our GO TO!! Thank you Norm Kunst. More