Newmarket Nissan

Nice experience with polite people My wife and I came to look for a new SUV and Usman took the time for us to test drive 3 vehicles over a few visits. We finally landed on a new Nissan My wife and I came to look for a new SUV and Usman took the time for us to test drive 3 vehicles over a few visits. We finally landed on a new Nissan Rogue and really enjoy this car. For the signing of the papers, Usman & Don paired up and were always polite and patient throughout the process. The only hiccup was locating the car as we wanted specific exterior and interior colours. More

Excellent I came in looking for a small car for my daughter who is away at University. Usman was helpful and very informative and great through the entire proc I came in looking for a small car for my daughter who is away at University. Usman was helpful and very informative and great through the entire process. I would highly recommend Usman and would definitely seek him out to purchase a car in the future. I will also be recommending him to others looking for a vehicle. TJ was informative and friendly as we walked through the financing portion. When I picked up the car it was clean and was given a good overview of the car. I recommend this dealershiip More

Poor customer satisfaction I was extremely disappointed with the lack of customer service I received. There has been a vehicle on the Newmarket lot for approx. 3-4 weeks. I co I was extremely disappointed with the lack of customer service I received. There has been a vehicle on the Newmarket lot for approx. 3-4 weeks. I contacted the dealership in the morning on April 28th to see if the vehicle was still available and was told yes and it was good to set up an appointment. I set up an appointment to see the car at 5:45 that same evening. I received an email back "just ask for Ashley when you arrive and ill have everything setup for you". When I arrived I was shocked to find out that there was nothing set up in advance. I was left waiting on several occasions throughout the process. When we took the car for a test drive, there was a noise in the brakes, when I asked; I was told that Nissan Newmaket does NOT certify their cars until the sale has occurred. How does someone agree to buy a car from a "Certified Dealer" who has not even looked into the requirements for the certification? How does this dealership determine the selling cost if they have NEVER looked at the car to determine the cost of repair? What if I agreed to pay for the car and the rattling noise was still there?? Would Nissan say "that's as good as we could get it"??? I have been to other dealerships and NEVER have experienced the lack of preparation of a used vehicle for sale. In my opinion this car was not ready for sale and shocked that it was on their lot for 3-4 weeks and nothing was done. I was beyond disappointed, as I went in there last night with full intentions of purchasing the vehicle. No I will not return to Newmarket Nissan and will not recommend this dealership to anyone. More

Wonderful Sales Associate Working with Amberre was an absolute pleasure. She is fun, personable and honest. The purchasing processes was pressure free and she worked so hard Working with Amberre was an absolute pleasure. She is fun, personable and honest. The purchasing processes was pressure free and she worked so hard to accommodate our needs. Amberre dealt with any issues we had with grace and even helped look out for our 18 month old while we finalized the purchase. I would recommend her in a heartbeat. More

Incredible experience! I recently purchased my very first new car from Newmarket Nissan, dealing with Amberre was amazing! She is the friendliest, most helpful sales person I recently purchased my very first new car from Newmarket Nissan, dealing with Amberre was amazing! She is the friendliest, most helpful sales person I've ever met. There is a sense of honesty, caring, and compassion that resonates when dealing with her. The dealership had the exact car I was looking for to take on the test drive. Getting back to the dealership the payment offers were waiting for negation, after which Amberre lead me to TJ. TJ was also extremely honest, friendly, and helpful. He guided me through the buying process step by step and explained how it all worked. A few days later TJ called with the good news and a few days after that a picked up my shiney new car. Upon pick up, TJ was there to go over everything I was signing, and Amberre was there to go over the car with me. Overall it was an incredible experience, and I ended up with a car I was in love with. More

Nice people & good services I always have nice experiences with this dealer, I always enjoy to bring my car in for sometime a simple service. The reason is the polite and friendl I always have nice experiences with this dealer, I always enjoy to bring my car in for sometime a simple service. The reason is the polite and friendly people and and nice and clean environment. More

Great service, great car Dealing with Usman was fantastic. He was knowledgable and polite. I didn't like the way the dealership was run, they added a warranty to the car price Dealing with Usman was fantastic. He was knowledgable and polite. I didn't like the way the dealership was run, they added a warranty to the car price and never told me. After I got it fixed, stephanie found me the lender that got me a price we could agree on. Thanks again! More

Excellent Service I have been bringing my Nissan automobiles for service at Newmarket Nissan for a number of years now. I am always greeted warmly. The required service I have been bringing my Nissan automobiles for service at Newmarket Nissan for a number of years now. I am always greeted warmly. The required service is always quoted in advance, and done well. There are no negative surprises. I appreciate the waiting area, as well as the availability of loaner automobiles for when I cannot wait. The service department is a pleasure to deal with. Dave Keswick On More

Usman Karim is the only sales rep ill deal with Usman is one of a kind, truly a man of his word unlike other sales rep. He was very helpful in every way possible. I would diffidently recommend doing Usman is one of a kind, truly a man of his word unlike other sales rep. He was very helpful in every way possible. I would diffidently recommend doing business with him to whom ever wants to by a Inifiti or Nissan vehicle. Thanks brother Usman for everything :) More

Great experience Usman was a great experience! I had a very bad accident and needed a car desperately. Usman made us feel comfortable and took great care of us. He ma Usman was a great experience! I had a very bad accident and needed a car desperately. Usman made us feel comfortable and took great care of us. He made my first time experience with Infinity very pleasurable. Will definitely use him again and recommend him to all my friends. Thank you so much More