Newmarket Hyundai

I had the pleasure to work with Matthew! He took the time to go through each option for me and made sure I made the right decision. If you want a knowledgeable and an awesome salesman. M He took the time to go through each option for me and made sure I made the right decision. If you want a knowledgeable and an awesome salesman. Matthew is your guy to deal with. I love my new Tucson :) More

Ask for Nicholas V he is the best. He makes the process really smooth. He goes above and beyond For his customers and tries to help as much as possible. When I picked up the car he wen He makes the process really smooth. He goes above and beyond For his customers and tries to help as much as possible. When I picked up the car he went through all the features the car had with great patience. Nicholas was efficient and also made sure everything was covered at the best price. The process was stress free and pleasant without pressure NO PUSHY SALESMAN. I walked out happily and appreciate the great customer. Thank you Nicholas V More

Be sure you tell them upfront you don’t want the extra security device. They don’t tell you that the police have no way of tracking your car with this device in it. Device is 2 black poker chip sized dis security device. They don’t tell you that the police have no way of tracking your car with this device in it. Device is 2 black poker chip sized discs that no one can see. They can’t show you them because each salesperson sticks them somewhere different. No one knows where they are.. Read the site for KYCS.ca. Or better still1(866)800-4111 Ext 3 ‘This the Safety device sales people stationed in Schoenberg Ontario. KYCS at first said you call them with your police report and they then activate the device in your car and tracking begins. I called the police in Newmarket as I had been told police all over North America had systems in their cruisers to track the sensitive new technology. The police tracking officer I spoke to said they have no such technology and had never heard about this type of device.. I went online to research the KYCS device. The device can only be tracked from a radius of 20km from where your car was first stollen from.. NOT all over North America. The cost to YOU is minimum $1,000 to start the search. NO they told me police can’t track the device. They use a special equipped car to track the device. Thus the reason for the $1,000 to initiate the search that can only look in a 20km radius. I called back the KYCS dealer . By now they were getting fed up with all my calls questioning how exactly it worked and that police couldn’t be part of the search. The fellow in a frustrated tone said, “We just sell the devices to Newmarket Hyundai what they do with them or arrangements re tracking services is up to them.” My question remains to Newmarket Hyundai. How in good conscience can you firstly not ask permission before inserting these discs at a cost Of $700? Secondly why aren’t you providing each customer with a print out of exactly how the vehicle is tracked. That there is a potential of $1,000+Cost to have the vehicle tracked? Who pays for that. Also be up front about only being able to track ins 20km range so people can make an informed decision whether to purchase the system or not. Automatically installing an additional safety system when the car already has a factory installed one is nothing but a money grab. Thank you for refunding my cost for the system I never wanted installed. It was quite a fight for that refund spanning several months. Perhaps my reporting of the police denial of them being able to track it all over North America, even in parking lots or police driving past underground parking and their new devices in cruisers being able to pick up the signal. Maybe the KYCS sales dealer became frustrated with you and said to get me to stop the calls. From reading another review in 2021 where you refused to remove the device and they didn’t receive a refund I realize you didn’t do for me out of the “goodness of your heart.” USE EXTREME CAUTION WHEN THINKING: SHOULD I DEAL HErE? More

Beware, beware.Most of dealers in this compare cheater Beware, beware. Most of dealers in this compare cheater and after selling you a defected car, they don't take any responsibility. I had a very bad ex Beware, beware. Most of dealers in this compare cheater and after selling you a defected car, they don't take any responsibility. I had a very bad experience with a dealer whose name is Arslan. However, most of engines of Hyundai have original problems. More

Buyer Beware....Not the greatest experience. I was in Buyer Beware.... Not the greatest experience. I was in the other day, was shown a list of CPO used Sante Fes and picked a 2019, preferred with safet Buyer Beware.... Not the greatest experience. I was in the other day, was shown a list of CPO used Sante Fes and picked a 2019, preferred with safety package. The price said $26 800 plus $1300 for the extended warranty (which you need to buy to qualify for CPO rate), which was about my range. The listing said around 45 k. I didn't bother looking at the odometer when I sat in it, but was shown all the safety options, and that it was push button start. Today I went back with an appointment to drive it, and the sales person said he had to move cars around. I asked why if it was right there able to be driven easily. He said he didn't show me that car, it was behind, no push button and no safety packages. I ended up driving the one with the one I sat in the other day, and realized the trip meter was on, so I changed it to the odometer, and it had over 75K. He then tells me the price is $29, 800 plus the extended warranty. Other dealers are showing Luxury models with less Ks within the $29-32K. To top it off the extended warranty is $1500 and they add a $700 tracking device, which they will not remove. I will probably never do business with the dealer. More

Trash cars. I went to service my car with the dealer and all I got in return was a engine light warning. They even tried to charge me $140 just to scan the code with whatever the mechanic broke. Terrible cu all I got in return was a engine light warning. They even tried to charge me $140 just to scan the code with whatever the mechanic broke. Terrible customer service, I’m hopping the Hyundai Aurora is better than this More

The service department is the worse I’ve ever seen. Brand new 2021 Elantra less than 3000km took it in for rattles in the door and back brakes have a clunking noise. They told me they were going to o Brand new 2021 Elantra less than 3000km took it in for rattles in the door and back brakes have a clunking noise. They told me they were going to order parts. They called me a couple weeks later saying the parts were there. I went in dropped off the car they called me a couple hours later to say the parts were not there….. After a few weeks parts arrived, went in they kept the car for a few hours and after I got the car back the noise was exactly the same. They told me to come back on following Monday at 2 PM and leave the car that they would have a loaner for me. Monday come as I’m driving to the dealer I get a call from the service advisor saying that the technician was leaving early and they can’t work on my car. I said ok I’ll just leave the car as long as you need since you are giving me a loaner. The advisor says “oh we don’t have a loaner available” I don’t know when I will have a loaner…..” So basically I’ve made 3 visits to the dealer and got absolutely nothing done. AVOID THIS DEALER THEY ARE REALLY BAD. More

Horrible service. Very unprofessional. Least accommodating dealership I’ve been to with the worst staff. Have taken my vehicle back SIX times for the same problem they can’t seem to fix. accommodating dealership I’ve been to with the worst staff. Have taken my vehicle back SIX times for the same problem they can’t seem to fix. More

I Went into Hyundai by myself just to browse. Since i was by myself i was extremely nervous because i didn't want to look like a lost puppy since i did not know much about cars. But as soon as i walked in i by myself i was extremely nervous because i didn't want to look like a lost puppy since i did not know much about cars. But as soon as i walked in i felt so welcomed by the team. Everyone there was so friendly and made me feel super comfortable. Thank you to my sales agent James who was so pleasant to do business with. He went above and beyond for me and even ended up purchasing a 2021 Kona from him. To James and the entire Newmarket Hyundai team, thank you so much for the exceptional customer service. More