Newmarket Hyundai

Excellent service from Marc Samson Came into this dealership looking for my first car ever. I met Marc Samson and he assured me that he would consider all possible options. I was very p Came into this dealership looking for my first car ever. I met Marc Samson and he assured me that he would consider all possible options. I was very particular in what I wanted but Marc went above and beyond to meet my needs. Overall great service! More

Please use another delaership, you won't regret it. Please do not waste your time or money at this dealership. I purchased a used car with certain things written in my sales contract that they had to fi Please do not waste your time or money at this dealership. I purchased a used car with certain things written in my sales contract that they had to fix. Took my car back to have them completed and they returned the car in worst condition. Totally unhelpful after the fact. Blamed the other company they hired to do the repairs. The worst customer service and attention to detail I have ever seen. Please use another Hyundai dealership. I've regretted this purchase since the day I bought the vehicle. More

Great Service, Great Experience I just purchased my first car from Hyundai in Newmarket. I worked with Clarence who made this experience great! I came in feeling a bit nervous as I h I just purchased my first car from Hyundai in Newmarket. I worked with Clarence who made this experience great! I came in feeling a bit nervous as I have never gone through the process before but with Clarence's help the process was simple and easy. I not only left with a car that I love but I got a great deal and great service! The team at Hyundai Newmarket we're nothing but welcoming and supportive! More

York Regions Best Newmarket Hyundai has gone above and beyond for my family. The sales experience was easy and fun for both my wife and I. Both of our parents have purc Newmarket Hyundai has gone above and beyond for my family. The sales experience was easy and fun for both my wife and I. Both of our parents have purchased vehicles from them after our great experience. The service department has kept pace with the excellent service for our family. We would not consider any other place for our Hyundais More

Terrible service after purchasing my vehicle I have bought 2 vehicles from this dealership. My last vehicle was $40,000. Had all services done. Kept up with warranty. I had 200km over my warrant I have bought 2 vehicles from this dealership. My last vehicle was $40,000. Had all services done. Kept up with warranty. I had 200km over my warranty, encountered a problem and this dealership (Newmarket) when asked for a grace were very unterested to go the extra mile for me. They are so willing to make the sale but when it comes to even being interested in your service after sale they suck! Big time! Will never buy from this dealership again Karen Wood Keswick, On More

Exellent Experience I recently purchased a 2018 Hyundai Kona from Katie Clayton of Newmarket Hyundai. What a great experience. She was patient with my numerous visits and I recently purchased a 2018 Hyundai Kona from Katie Clayton of Newmarket Hyundai. What a great experience. She was patient with my numerous visits and phone calls, very knowledgeable of the entire vehicle, pleasant, and took the time to show me the vehicle in detail inside the garage(we didn't have to fight the weather). If your thinking of purchasing I highly recommend this lady. More

Great dealership, great sales associate Maria I just bought my first (used) car at this dealership. Was a fast and easy process. Maria, the sales associate who assisted me, was very friendly, info I just bought my first (used) car at this dealership. Was a fast and easy process. Maria, the sales associate who assisted me, was very friendly, informative and knowledgable. As well, she provided an extra special touch since I was a first-time buyer (e.g., gave me a snow brush, bow on the car and a gas gift card!!). I would recommend asking for Maria's help when coming to this dealership. More

Excellent Experience We had Maria Zonni as our Sales Rep and she was amazing. Maria was extremely helpful in finding the vehicle we wanted with the options we were looking We had Maria Zonni as our Sales Rep and she was amazing. Maria was extremely helpful in finding the vehicle we wanted with the options we were looking for. Delivery was exceptional as we wanted the new vehicle as soon as possible and took ownership very next day. Whole expierence was great and un stressful. I strongly recommend Newmarket Hyundai for anyone looking for a new car. Go check it out and ask for Maria! More

Argumentative, deceitful and disrespectful service I have had two vehicles serviced at Newmarket Hyundai and clearly have learned what others have already reported. Not only is their service poor, but I have had two vehicles serviced at Newmarket Hyundai and clearly have learned what others have already reported. Not only is their service poor, but their advisers are often misleading, disrespectful and argumentative. In this day and age, customer service has quickly become a lost art. No more so is this present than at this dealership. Their CA's speak to customers as if they uneducated, uniformed and simply not knowledgeable. What this dealership and it's CA's need to understand is that many consumers today are far more knowledgeable than they clearly give them credit for. On my last visit I attempted to bring to their attention known reported mechanical issues with one of their vehicles. I cited TSB's that were readily available as well as pending class-action lawsuits not just in the U.S. but in Canada for mechanical failures that went unaddressed by Hyundai. The CA that I was speaking with snapped back and said, I don't need to look these up. I can tell you that our dealership hasn't seen any such issue. I then requested to speak with the service manager and was abruptly cut off and put on hold. Two minutes later the same person picked up and said that they spoke with the service manager and that I would have to bring my vehicle bank in and pay another service fee to have them investigate the same issue that I had already paid to have looked at with no real solution as to the cause of the issue. I was then advised that I could be put into the service managers voicemail without even being given the opportunity to speak with them. Big mistake! I WILL NOT be bringing any of my vehicles back to this dealership. If I am going to have to pay a second diagnostic fee to have me vehicle assessed for an issue that this dealership didn't satisfactorily resolve the first time that I was there, I am simply going elsewhere! Poor customer service, poor mechanical service and very argumentative and rude. I don't need to endure that type of poor service and attitude. My advice to this dealership is to invest some time and resources putting their CA's through some customer sensitivity training and work on doing a better job on their service. Reputation is everything and if enough people speak up about the poor quality of it at this dealership, they will realize one day that they need to do a better job of it or they will one day be out of business. More

Will return to this dealership for future purchases. Maria Zonni was our sales rep and she was fantastic. She worked with us to find the perfect vehicle for our family making our overall experience a ver Maria Zonni was our sales rep and she was fantastic. She worked with us to find the perfect vehicle for our family making our overall experience a very positive one. All of the staff was welcoming and helpful but Maria went the extra mile and not only sold us an amazing Santa Fe XL, she sold us on the dealership as well. Thank you Newmarket Hyundai. More