Newmarket Hyundai

Great customer service Bought a new Hyundai Elantra here last month and we had a great experience with my sales rep. Would recommend doing bussiness here with Newmarket Bought a new Hyundai Elantra here last month and we had a great experience with my sales rep. Would recommend doing bussiness here with Newmarket Hyundai. More

VIP service I purchased an extended warranty with my new vehicle that includes life times oil changes. (Smartest purchase ever by the way) event time I get my fre I purchased an extended warranty with my new vehicle that includes life times oil changes. (Smartest purchase ever by the way) event time I get my free oil change done , I am always greeted with a line of smiles from the service team when i get out of my car in a warm and dry drive through (yes super convenient! ) i always grab a super yummy milk hit chocolate and read my book , I am never there long but I still take advantage of a foot massage while I'm there too . I get walk back out to a freshly washed vehicle and away I go for another 6000kms. I have had the pleasure of dealing with all the service advisors and they are all fantastic, friendly funny and fair ! More

Great Purchase Went into Newmarket Hyundai wanting to trade up to something bigger than my Honda CRV, also wanted more features. My salesman was Anthony and he was p Went into Newmarket Hyundai wanting to trade up to something bigger than my Honda CRV, also wanted more features. My salesman was Anthony and he was patient, knowledgeable and professional. I ended up purchasing a luxury Santa Fe and absolutely love it! More

Love the Service I Have been brining my Tucson here for 4 years now and I have always had a wonderful experience with the staff in the service department. They care fo I Have been brining my Tucson here for 4 years now and I have always had a wonderful experience with the staff in the service department. They care for me and my vehicle and have always gone the extra mile for me. More

Harassed by a Racist discriminative sales person My entire family have been loyal customers to this dealership. However in our last experience with my family (we are immigrants) we dealt with a repul My entire family have been loyal customers to this dealership. However in our last experience with my family (we are immigrants) we dealt with a repulsive racist comments from their sales person. Not only was he talking about politics but he also discriminated against immigrants, not knowing we were immigrants, also talking about protecting the border and bombing some countries which he believes should be done.... what?!?!?!? Seriously?!? I have a short clip of this sickening human being expressing his views... I know right what a great sales guy. I’m sure that his co workers hear it all the time, but to express his feeling so negatively towards his customers it’s completely inappropriate and unprofessional to say the least. I am deeply offended with they way this man directed his comments towards my family (not knowing we are immigrants) and not apologizing for it. Hyundai Canada should look into training their sales associates to be more respectful and to keep their comments to themselves when its regarding politics, religion and their own opinions on immigrants. I will follow up with Hyundai Canada to make sure people like this sales man are disciplined and dealt with this issue accordingly. More

Great Buying Experience, Professional and a Great Deal! I bought my 2019 Elantra from Newmarket Hyundai, and can't recommend the sales or service department enough. The sales department was very professiona I bought my 2019 Elantra from Newmarket Hyundai, and can't recommend the sales or service department enough. The sales department was very professional and although the dealership was very busy, I felt like they made time for me and answered all my questions. I had never financed a vehicle before and the entire sales team treated me well and made it a fun process! When comparing to other dealership prices, I also got a great deal. The salesman introduced me to service and even scheduled my first appointment. I have used the service department 3 times since and it has always been made convenient even though I always book late. More

Poor ethicsand an example why we don't trust car sales Truly disappointed with the unethical behaviour of this dealership. I was interested in a specific used vehicle they had on the lot, and I was coming Truly disappointed with the unethical behaviour of this dealership. I was interested in a specific used vehicle they had on the lot, and I was coming from the Kingston/Belleville area. I shared several details about my unique trade and after learning more details about my trade which I new would negatively affect my trade in value I immediately shared the additional details to ask if it was still worth me making the one hour drive to the dealership to make a deal. I said if my trade value is expected to be less than a specific amount, then I wanted to be considered of both of our time. The dealership said "we are still close and we are aware of the information already. It will be worth you coming in as we have interested parties for your car so I'm absolutely sure it will be worth everyone's time". Then when I arrived, they let me test drive the car and told me exactly what I asked about in my email. Your trade in will only be worth so much.. so in the end, I wasted my time driving to this dealers and went home without a new car. @OMVIC_Consumers (@omvic_official) works hard to ensure consumers are treated fairly and properly. This type of behaviour is why there is such a negative stigma around car sales people. If any other business in another industry operated this way, they would be help accountable and risk losing their license More

Please Simply Stay Away On Saturday, They offered r car with deal and tried to finalize on same day. Sales advisor (CW) event wrote on the brochure. I said, I will let you On Saturday, They offered r car with deal and tried to finalize on same day. Sales advisor (CW) event wrote on the brochure. I said, I will let you know on Monday. On Monday, I called him back to finalize. He agreed and I came to dealership and he said “ I can not give you that price” Dear friends, Stay away from this smart people. Don’t trust them if you are in market of car purchases. More

Save me and my family I recently came in to get my lifetime oil change. While they were performing the oil change the mechanic found that I had a loose ball joint . They ch I recently came in to get my lifetime oil change. While they were performing the oil change the mechanic found that I had a loose ball joint . They changed it fast. And I still managed to get my oil with very little loss of time. I've read Some of the reviews on the page and can’t believe that this is the same dealership cut them a little slack as try really hard to get everyone taken care of promptly and professional. I know because I sometime busy their chops and they still try very hard to make me and my wife and kids feel comfortable. great work guys. More

Tire Loose on Highway The front drivers side tire almost came off on the highway! The nuts were all loose and the wheel was making a terrible noise on the highway when I The front drivers side tire almost came off on the highway! The nuts were all loose and the wheel was making a terrible noise on the highway when I would make a lane change or any slight bend on the highway. It sounded like a failed wheel bearing. When I stopped and checked the wheel nuts, they were all very loose and not much keeping the rim on the car! When I reported the issue to Newmarket Hyundai the service adviser never said sorry or apologized in any way. All she said was since it was over a month ago since they changed the tires it could have been “kids in the neighborhood that loosened the nuts”. Really! That is your response. She never asked how many miles I drove since the tire change or any pertinent questions. She also said I should have brought the car back a week after the tires were changes so they could tighten the nuts. They have never said that to me in the 3 years that they been doing tire changes on this car. I don't recommend ever using a service department with this type of attitude and poor safety procedures. More