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NewRoads Newmarket Toyota

Newmarket, ON

4.8
276 Reviews

1171 Davis Dr

Newmarket, ON

L3Y 8R1

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276 Reviews of NewRoads Newmarket Toyota

November 18, 2019

Service People Angry & On Edge One guy we have been dealing with for the last year is determined to give us hard time every time we book a service for our two cars, one day our cars More

by matthew
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Nazemi
Nov 26, 2019 -

NewRoads Newmarket Toyota responded

Thank you for taking the time to provide a detailed review of your recent experience, Matthew. It's discouraging to hear that we failed to meet your expectations. Please allow me to investigate this from our end and then I will get in contact with you as a priority. Sincerely, Mike Simon, General Manager (905) 953-2890

November 06, 2019

Service people at this dealership can use some training on customer service. Made a mistake and bought 2 toyotas from them. Can't wait until my contract is over! More

by Pissed Customer!
Recommend Dealer
No
Employees Worked With
Prefer not to disclose
Nov 26, 2019 -

NewRoads Newmarket Toyota responded

I'm unable to locate you in our database in order to contact you. Kindly reach out to me directly at (905) 953-2890 and we will work together to address your concerns. Sincerely, Mike Simon, General Manager

August 23, 2019

Nice and warm experience Alisson is a very experienced excellent car dealer, professional and kind. The way she helped us made us feel comfortable to make the decision. She is More

by Yuxin Wu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison, Dominique and Nick
June 10, 2019

Poor Customer Service Thought I could use their Services but they surprised me with a very unexpected Customer Service!! Called for a Quote on a fab and received an experi More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Part Department Representive
May 22, 2019

Exceeded Expectations This dealership was courteous, friendly and went above and beyond my expectations in order to accommodate me when servicing my vehicle. Ashleigh Ande More

by Jo-Ann M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Anderson
March 16, 2019

Stay away This dealership is terrible. Service department can't even book an appointment properly. Then they give you attitude when you complain that a routine More

by Anthony Cogliano
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul
January 09, 2019

Amazing experience Called the dealership today and spoke with Derek in sales. We agreed on a time for me to come in to see an SUV. When I arrived Derek had the vehicle w More

by fjjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
November 10, 2018

Don’t lease or finance any car from Newmarket Toyota Horrable stuff, never buy car from them, Ill tell my personal story. I got a highlander hybrid 2017 for lease, than after my financial situation chang More

by Bidza
Recommend Dealer
No
Employees Worked With
David Aldred, Dreg Fulton
May 11, 2018

Bad experience I am costumer of Toyota in the last 7 years.I made an appointment for changing some sensors at my car and they told me to come in one week.After one w More

by RomAlex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sorry,I didn't remember the name..
March 23, 2018

well experienced sales man The dealeship of newmarket not only has a good customer service but also has a strong salesman team and it is why l prefer to buy toyota brand and do More

by Mohsen158470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay
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