NewRoads Mazda

Eddie was extremely helpful and patience with my son and I. We appreciated the time he took to walk us through the options that were available. I. We appreciated the time he took to walk us through the options that were available. More

Outstanding customer service from the lady at the front desk, to Curtis and Warren. First time going to this dealership and the welcoming experience was so appreciated. desk, to Curtis and Warren. First time going to this dealership and the welcoming experience was so appreciated. More

Great to deal with, very knowledgeable. Test drove the Mazda 3 and CX3. Would have made the purchase, however the security and hazard protection would not be removed from the costing. Test drove the Mazda 3 and CX3. Would have made the purchase, however the security and hazard protection would not be removed from the costing. More

Warren and Robert were very friendly and answered all our questions. First off I want say that I've owned a number of Mazda's over the years (my first car was a 626!) and we were looking at a CX-5. The only questions. First off I want say that I've owned a number of Mazda's over the years (my first car was a 626!) and we were looking at a CX-5. The only problem was that we couldn't out-right purchase the vehicle, we were told we had to finance the transaction. This doesn't make sense, what dealership refuses to sell a person a car because they don't want financing?!? More

Warren at NewRoads Mazda is friendly and efficient. Answered all our questions quickly and set up test drives for us on all the vehicles we were interested in! Thank you for the amazing service! Answered all our questions quickly and set up test drives for us on all the vehicles we were interested in! Thank you for the amazing service! More

You guys are very professional, and I will recommend to my friends to visit your location too! Thanks my friends to visit your location too! Thanks More

I have a 2003 mazda protege and tried to get in touch with there parts department on 3 different days during hours of operation. The first day I got through by phone and talked to there parts department with there parts department on 3 different days during hours of operation. The first day I got through by phone and talked to there parts department about 2 inside door handles. At the time I didn’t have my vin on hand because I had not needed parts before and did not know that’s how they search for the parts. Long story short I called right back and got no answer then called 2 more times on separate days, left a message with no call back and then when I went in person I was treated like second class by one of there sales representatives I get that its an older car but it left a bad taste in my mouth . I ended up going to Richmond hill Mazda instead and got the parts ordered right away. My overall experience with new roads Mazda was awful at best More

The sales agent Justine was very personable. She was knowledgeable and able to answer all queries about the Mazda vehicle. She did not pressure which is a trait I very much appreciate. knowledgeable and able to answer all queries about the Mazda vehicle. She did not pressure which is a trait I very much appreciate. More

Excellent service from everyone at this dealership. I will definitely be purchasing my next vehicle here. will definitely be purchasing my next vehicle here. More