NewRoads Honda

Smiles and Civics!!! We had an amazing time with Kyle Flemming today at the Honda Newmarket Dealership! He was professional, kind and relatable. We ended up leaving with a We had an amazing time with Kyle Flemming today at the Honda Newmarket Dealership! He was professional, kind and relatable. We ended up leaving with a fancy new Civic Touring Sedan. Absolutely love the new car. I highly recommend going there for a new car/used car/ great experience !!! More

Good people good service. Roberto Alviz sales representative. One of the best salesman i ever met. Friendly and such a nice guy. Very recommendable. Everyone i brought to him n Roberto Alviz sales representative. One of the best salesman i ever met. Friendly and such a nice guy. Very recommendable. Everyone i brought to him no one comes out to the dealer without signing the new contract. More

Bad delivery Daughter leased a fit. Poor dealer inspection led to her car battery dying while on a road trip 1200miles from home. Not even an apology let alone a Daughter leased a fit. Poor dealer inspection led to her car battery dying while on a road trip 1200miles from home. Not even an apology let alone a sorry what can we do More

Excellent Services! Just got my 3rd vehicle from Newmarket Honda and Alfredo Munoz. Very professional, knowledgeable and a pleasure to deal with. He made the difference Just got my 3rd vehicle from Newmarket Honda and Alfredo Munoz. Very professional, knowledgeable and a pleasure to deal with. He made the difference in determining where and who to go to for our vehicles. Thank you Newmarket Honda!! More

Excellent customer service Roberto from new car sales is an excellent salesman. Great service and very profesional. Got my 2018 odyssey touring on time as promised. Very friendl Roberto from new car sales is an excellent salesman. Great service and very profesional. Got my 2018 odyssey touring on time as promised. Very friendly person. More

Over 3hrs oil change Dropped my car early morning for an oils change, I was told it would be no more than an hour and twenty minutes. The first time I called, I waited on Dropped my car early morning for an oils change, I was told it would be no more than an hour and twenty minutes. The first time I called, I waited on hold for 5 minutes to be told they'd call me back. Second time I called (2hrs) after I dropped the car, I was on hold for 10min to be told it won't be ready for another hour. Never have I experienced such horrible experience from a service department. More

Car returned with damaged air condition I wished I had read the reviews for this dealership first; I would not have brought my car in. I brought my car for the air bag recall and I got my I wished I had read the reviews for this dealership first; I would not have brought my car in. I brought my car for the air bag recall and I got my car back and my air condition is not longer working. It worked the week prior. The air conditioner was used two days prior when the temperature reached 30 degree . The person working on my car was careless. The vent was not secured in place and now the passenger vent keeps popping out. Furthermore, the mechanic left his tools on the floor of my car and my air condition is no longer working. When I called about my air conditioner, the service person did not want to discuss the possibility that perhaps a hose was punctured while my car was at their garage. There was no place else and if the hose was punctured prior, the coolant would have escaped during the winter months. The service person wanted me to pay 140 dollars to have my air condition hose analysed. Why would I bring my car there again if you have already showed me that you are careless? Suzanne Albert More

Not Great I took our Civic in for service, was told it would be about $4000 to fix. Since the car was 10+ years old we started looking around for new cars. A I took our Civic in for service, was told it would be about $4000 to fix. Since the car was 10+ years old we started looking around for new cars. A friend suggested I take the car to her mechanic for a second opinion. Some of the things that the dealership said I needed done actually were fine and in good shape. This mechanic fixed everything that needed fixing AND did a transmission service and the bill came out to just over $900. I went back after the repairs were done and spoke to the service manager. His face turned beet red as if they had just been caught in a scam. I will never set foot in that dealership again. This after having two different Honda vehicles over the last 18 years. We just bought a Subaru and couldn't be happier. More

Recall service Received a serious safety recall notice, when I called they said parts were 4-6 weeks wait. Unacceptable Phoned another dealer... They had parts...wh Received a serious safety recall notice, when I called they said parts were 4-6 weeks wait. Unacceptable Phoned another dealer... They had parts...why are parts available to one dealer yet not another.? Or they just didn't want the work/hassle?? Won't be buying my new car there More

Rick Knight was excellent Rick Knight, one of the salespeople at Newmarket Honda, helped my daughter buy her first car (she picks it up this morning!). He was knowledgeable an Rick Knight, one of the salespeople at Newmarket Honda, helped my daughter buy her first car (she picks it up this morning!). He was knowledgeable and competent. He listened carefully to our needs and preferences. Most importantly, we came to believe that he was trustworthy and had integrity. We would definitely buy through him again. More