Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NewRoads Honda
Newmarket, ON
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
46 Reviews of NewRoads Honda
September 29, 2021
Do not believe the poor reviews written about this dealership and its salespeople "Specifically Kyle" - these are obviously sad, depressed individuals who have nothing better to do then follow it up w dealership and its salespeople "Specifically Kyle" - these are obviously sad, depressed individuals who have nothing better to do then follow it up with "cancel culture" Kyle was nothing short of FANTASTIC - Got us the car as promised, on time, and even put a red bow on it. There is a reason he has won so many awards from Honda Canada. More
by Civic12345
Employees Worked With
Kyle Flemming
September 29, 2021
Pleasantly surprised with the professionalism of staff and Management at Newmarket Honda. My wife and I purchased a pre-owned 2019 CR-V Ex L with the assistance of John Mignardi, New Car Sales Representat and Management at Newmarket Honda. My wife and I purchased a pre-owned 2019 CR-V Ex L with the assistance of John Mignardi, New Car Sales Representative. We had a couple of concerns and we were very pleased to see management jump in to support John to resolve them, especially New Car Sales Manager Kurt Drobzyk. Our thanks to John, Kurt , Kosta and Brian for making our experience a satisfying one. K & M from Keswick..... More
by K & M Keswick
Employees Worked With
John, Kurt, Brian, Kosta
September 18, 2021
Worst experience with kyle. he lies to make a sale. when you go to sign you see all the cost add up. Stay far away from this person and this dealer. not sure why he isn’t fired yet you go to sign you see all the cost add up. Stay far away from this person and this dealer. not sure why he isn’t fired yet More
by zoom
Employees Worked With
kyle
September 17, 2021
Raffaele was very helpful and patient!We bought a 2016 Raffaele was very helpful and patient! We bought a 2016 Honda CRV and Raffaele was very knowledgeable. He thoroughly explained all features! He made Raffaele was very helpful and patient! We bought a 2016 Honda CRV and Raffaele was very knowledgeable. He thoroughly explained all features! He made it a wonderful experience!! More
by SO
Employees Worked With
Raffaele
September 16, 2021
Raffaele was great and made sure we were happy with our purchase. Thanks for great service. I will make sure I spread the word about your knowledge and professionalism in making a tough choice a bit easier purchase. Thanks for great service. I will make sure I spread the word about your knowledge and professionalism in making a tough choice a bit easier!! Thanks again. More
by gracescott360
Employees Worked With
Raffaele
August 25, 2021
First off, they did not have any of the vehicles we wanted, but advertised having them. We get there and wait and wait and wait, to then be offered a test drive in the model we do not want. We enjoyed wanted, but advertised having them. We get there and wait and wait and wait, to then be offered a test drive in the model we do not want. We enjoyed that drive, and asked if we could get the civic sport. Kyle assured us he found the last one in Ontario, got our hopes up, sold us the vehicle. 8 days later after paying for rentals, he calls to tell us he does not have our car but wants to sell us the lower model that we clearly stated we did not want. The financing department was like highway robbery, felt like he thought we were absolutely stupid. Trying to sell us on warranty packages that cost twice as much as the car payments would!!! 3 hours wasted...8 days wasted....all our hopes are gone now for the car we were promised. I highly do not suggest these shady liars. More
by jpd725
Employees Worked With
Kyle
August 18, 2021
Rafael was outstanding! My husband and I wanted to help our daughter with her first purchase and he made the whole experience enjoyable from start to finish! He was knowledgeable, personable, and understan our daughter with her first purchase and he made the whole experience enjoyable from start to finish! He was knowledgeable, personable, and understanding of our needs. I HIGHLY recommend him to anyone looking to get into a used vehicle -- you will be very happy that you did :) More
by Karin
Employees Worked With
Rafael
August 13, 2021
Raffaele was super friendly and very accommodating as he let me see if my kayak would fit in a CRV. I did not feel pressured by him and he was very knowledgeable about the features on the SUVs I was looking let me see if my kayak would fit in a CRV. I did not feel pressured by him and he was very knowledgeable about the features on the SUVs I was looking at. I highly recommend dealing with him! More
by Lisa
Employees Worked With
Raffaele
