Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NewRoads Chrysler Dodge Jeep
Newmarket, ON
686 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
686 Reviews of NewRoads Chrysler Dodge Jeep
June 20, 2015
Oversold and lack of responsibillty Purchased a Dodge Journey in January 2015. Deal took over 3 weeks to close since it was brought in from another dealership ... I thought that's fine . Purchased a Dodge Journey in January 2015. Deal took over 3 weeks to close since it was brought in from another dealership ... I thought that's fine . When Vechicle arrives and after I signed off the paperwork , the Vechicle bumper was chipped and damaged. I was not informed of this as I was expecting a great quality dodge. They assured me the body shop would buff it up and look like the rest of the Vechicle. I said that was fine. When I went to pick up the dodge, not only was it not fixed but it got worse !!! They removed the other dealership logo and said they don't put their own on .... I asked why it wasn't fixed as they stated and they said the body shop was busy !!! This is a deal almost 4 weeks in and had the truck for a week but they were "busy". He said to bring it in on service. So guess what , I brought It in, twice now and mentioned it everytime. Nothing got done and the person who sold me the truck no longer works there. I'm fed up, I no longer take my truck there anymore and would rather pay myself to have it fixed then listen to another excuse. Due to the poor experience , that dealership has lost my business and I would travel a greater distance to use another for my services. Horrible experience, save yourself th headaches. When people ask what happened to my bumper, I'm happy to tell them the story. !!!! More
by Joedodge1
Employees Worked With
James Morgan
June 18, 2015
Great experience with purchase of new vehicle WE purchased a 2015 Dodge Ram Laramie and it was so nice to deal with a salesperson that took the time to meet all our needs. Felix Novoselov was a p WE purchased a 2015 Dodge Ram Laramie and it was so nice to deal with a salesperson that took the time to meet all our needs. Felix Novoselov was a pleasure to deal with and took care of us from the moment we walked in the door. I was referred to him from my employer, who also purchased a Ram 3500 and I am glad that we took the time to explore a different dealership then buying locally like in the past. More
by Jodi
Employees Worked With
Rui
June 12, 2015
Don't waste your time I felt as if I was not a worthy customer for Jim's time. He made me feel rushed and harassed me about buying a car. I felt as if I was not a worthy customer for Jim's time. He made me feel rushed and harassed me about buying a car. More
by Ange
Employees Worked With
Jim Hillock
June 03, 2015
Amazing! We had a great experience! Felix was very patient and understanding! He listened to our needs/wants and handled our situation accordingly! He was hone We had a great experience! Felix was very patient and understanding! He listened to our needs/wants and handled our situation accordingly! He was honest and extremely knowledgeable! We are very happy with our new purchase! More
by Miller
June 02, 2015
Excellent Experience Purchasing My First Truck I had been shopping around for trucks at different dealerships and I felt that they were all being un honest...I was reccomended to Mike Gregor and he I had been shopping around for trucks at different dealerships and I felt that they were all being un honest...I was reccomended to Mike Gregor and he was absolutely amazing! Found me the perfect truck & helped me save money in every way possible! More
by NMezz
Employees Worked With
Mike Gregor
May 27, 2015
Bad customer service. My wife and I saw a lot of positive reviews for this dealership and thought we'd give them a try. The salesman Jim Hollick seemed to be dodging every My wife and I saw a lot of positive reviews for this dealership and thought we'd give them a try. The salesman Jim Hollick seemed to be dodging every question that we had for the car and seemed to only be interested in making a deal right on the spot. The vehicle we were looking at was decent and at a good price range, that was the only plus side about going to this dealer. Jim never smiled once, until we left after making the purchase. Guess you can't please everyone that comes in. More
by E
Employees Worked With
Jim Hillock
May 26, 2015
amazing help and just the right car! My daughter had sold her car and was going to buy her first car from a dealership. With my husband away working in Alberta , I must say I was so thank My daughter had sold her car and was going to buy her first car from a dealership. With my husband away working in Alberta , I must say I was so thankful to rely on Felix for his professional advice and excellent manner explaining all the steps, to help my daughter make her purchase . Felix found the best car to fit my daughters needs and then delivered even more with such a sporty car. A fun sporty Dodge Charger with a sunroof -and all that other good working car stuff details . What I'm trying to say is; My husband and I are so pleased with Rachel's purchase. Felix many thanks from our family, to you and your excellent team at MacIverDodge. ......... More
by sandy/newmarket mom
Employees Worked With
Rui-the warranty guy!-again thank you/matt in service-thanks for your work!/also we met Mr.MacIver :), Matt May
May 26, 2015
Purchase of 2015 RAM EcoDiesel Felix Novoselov was great to work with on the purchase of my new Ram EcoDiesel. He was very knowledgeable about the products and helpful through the e Felix Novoselov was great to work with on the purchase of my new Ram EcoDiesel. He was very knowledgeable about the products and helpful through the entire process. I would definitely recommend Felix to anyone looking to purchase a new vehicle. More
by 2Logical
May 25, 2015
Good service, knowledgeable sales person. We were very pleased with our sales person Dale Dever. He knew all about the vehicle we intended to buy. He helped us through the paperwork explaini We were very pleased with our sales person Dale Dever. He knew all about the vehicle we intended to buy. He helped us through the paperwork explaining areas we were not familiar with. More
by Bob
Employees Worked With
Dale Dever
May 25, 2015
Excellent Customer Service! Best car buying experience Nathan Baik was excellent to deal with. He was very extremely helpful and went over and above our expectations. Best car buying experience we have h Nathan Baik was excellent to deal with. He was very extremely helpful and went over and above our expectations. Best car buying experience we have had and would highly recommend him to anyone looking to purchase a vehicle! More
by robertrossi17
Employees Worked With
Nathan Baik
