NewRoads Chrysler Dodge Jeep
Newmarket, ON
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686 Reviews of NewRoads Chrysler Dodge Jeep
A+++++ I had a fantastic buying experience at New Roads Chrysler Dodge Jeep Ram in Newmarket. I originally went in to window shop just before the holidays. I had a fantastic buying experience at New Roads Chrysler Dodge Jeep Ram in Newmarket. I originally went in to window shop just before the holidays. My personality is very shy, going to a car dealer ship was something I always avoided, due to the anxiety it would give me. Darius Zahedi is one of the employees at New Roads, he was so kind. I knew he seen me looking around but he didn’t approach me right away, he let me look and waited until I had some questions and approached him first ( this was unlike any other car dealership experience I’ve ever had) through conversation with Darius it became obvious to me that his number one concern was costumer experience. Darius is so understanding he really worked with me in getting the Jeep I’ve always dreamed of having. It was quick and painless and may I even say enjoyable! Should you have the opportunity to shop for a vehicle you should consider going to give Darius a call at New Roads Chrysler Dodge Jeep Ram in Newmarket. More
Jeep Cherokee purchase made easy I would like to thank Dale Dever for the time he took in helping me to purchase the right Jeep for my needs. Dale is knowledgable, thorough, forthrigh I would like to thank Dale Dever for the time he took in helping me to purchase the right Jeep for my needs. Dale is knowledgable, thorough, forthright and dedicated to ensuring the right product for his clients. Dale is definitely someone you can trust to get the job done right! Many thanks Dale and we'll see you for my next future Jeep purchase. More
Ford Ranger purchase Just wanted to report on my excellent experience at NewRoads Automotive Group in Newmarket. I purchased a Ford Ranger and had the pleasure of havin Just wanted to report on my excellent experience at NewRoads Automotive Group in Newmarket. I purchased a Ford Ranger and had the pleasure of having Darius to help me along. I hadn't bought a vehicle in many years and was worried that I would overlook or disregard certain things that need to be considered when buying a vehicle. But Darius filled in all the details - about vehicle features, its history, safety check, registration transition, and so forth. He was up front, clear, honest very knowledgable, and was patient with my barrage of questions, having answers for all of them, putting my mind at ease. The price I paid was fair and very good. On the day I picked up my Ranger and left the lot, went on a bit of a road trip and enjoyed the ride in my new mid-size truck. Very satisfied with my vehicle. I highly recommend NewRoads Automotive in Newmarket if you are considering getting a vehicle. Bonus if Darius is your Sales Consultant. Mike Morassutti Newmarket, ON More
Too slow If a customer makes an appointment honour the time. Getting a new let cut and programmed should only take a max time of 15 min. Already waited an hou If a customer makes an appointment honour the time. Getting a new let cut and programmed should only take a max time of 15 min. Already waited an hour. Staff seem to have plenty of time getting themselves a coffee and using the lunch truck on time. Never coming back here again. No respect for customer time. More
Worst service EVER. I dropped my vehicle off at 10:30 for an appointment to have my snow tires put on. I was apparently paged at 11:19 because it was ready. I was either I dropped my vehicle off at 10:30 for an appointment to have my snow tires put on. I was apparently paged at 11:19 because it was ready. I was either in the washroom or outside looking at new cars because I missed the page. Sat until 1:05 and then decided to ask. Paged only once. I had been pacing back and forth in front of the service desk. NOTHING SAID. NO ONE ASKED ME IFI NEEDED HELP AND NEVER PAGED AGAIN. I don't like to bother people when they are busy so I didn't ask. If there is a next time with this place I will ask every 30 minutes. More
Michael earned our business Michael earned and kept our business even with hurdles encountered while searching for our vehicle. Michael has perfected step one in having my family Michael earned and kept our business even with hurdles encountered while searching for our vehicle. Michael has perfected step one in having my family as life time customers. More
Best Car Buying Experience Ever! Would like to let everyone know, if you are looking for a used vehicle Newroads Chrysler in Newmarket is the place to go. Our salesperson, Mike Grego Would like to let everyone know, if you are looking for a used vehicle Newroads Chrysler in Newmarket is the place to go. Our salesperson, Mike Gregor, has gone above and beyond the call of duty. Everything he said he would do, he has done and more. Mike showed total professionalism during the entire process. He always got back to us whenever we phoned, even before actually purchasing the vehicle. Mike was upfront with the repaired required for safety and even did more than what was required. Even after 2 weeks after we had the vehicle home and we found another repair that needed attention. There was no arguement or passing the buck. . It was taken care of immediately and without hesitation. We are so impressed with this vehicle buying experience that we are tell all of our friends and relatives if they need a vehicle visit Mike Gregor at Newraoads Chrysler. Thanks again Mike. John and Hiloni More
Fantastic experience with fantastic people After shopping around for a used vehicle, my husband and I had come into contact with a few shady characters in the biz. Thankfully, after discovering After shopping around for a used vehicle, my husband and I had come into contact with a few shady characters in the biz. Thankfully, after discovering New Roads, we came to realize that the used car experience didn't have to be such a frustrating one. My family was put in touch with two awesome employees, Andrei and Rick, who helped us get exactly what we wanted in a vehicle, and in customer service. These gentlemen were very communicative, positive, and immensely helpful during a stressful time for our family. We greatly appreciate all the help and support that the staff at New Roads provided us, and LOVE that they got us exactly what we were looking for! Thank you! More
Happy Customer Thank you Dale. You are a true professional. And a big thanks to Debbie for pulling it all together in a very timely manner. Sincerely, Happy Cust Thank you Dale. You are a true professional. And a big thanks to Debbie for pulling it all together in a very timely manner. Sincerely, Happy Customer More
Made a 1pm appt 2 pm my car is still outside Recently I made a 1 pm apointment to have a noise problem checked in my Chrysler. Your company called yesterday to confirm I would be bringing the car Recently I made a 1 pm apointment to have a noise problem checked in my Chrysler. Your company called yesterday to confirm I would be bringing the car in at 1 pm today. I arrived before 1 pm and checked in. I waited until 1:45 pm and then asked at the desk if they were going to see me. The service lady said my car was next to go. At 2 pm I asked why it still was not in since it was next, her answer was "I said it was next not that it was going in right away". She offered me a ride home but I had explained to her I would like to be in the car when they test drive it . I then asked her why I made a 1 pm but had to wait over an hour she said the appt was to see her at 1 pm not for the car to be inspected. I cancelled the appointment. More