NewRoads Chevrolet Cadillac Buick GMC

We would like to thank Clyde for his warm welcome to New Roads, and for assisting us with the purchase of our new Cruze. Through out the years we had always bought used vehicles but this was our first time Roads, and for assisting us with the purchase of our new Cruze. Through out the years we had always bought used vehicles but this was our first time purchasing a brand new car and Clyde made that decision so much easier. He made the us feel as though we were all that mattered and was extremely patient, enthusiastic, and very knowledgable. We love our new Cruze, it is an amazing car, manufactured in the USA, and well appointed. We will be sure to tell our friends and family what a wonderful car we have and refer Clyde to anyone, who is looking for a new vehicle. Thanks again, to the New Roads Team. More

• went in for an oil change, waited approx 2 hours, RIDICULOUS amount of time to wait • received a survey from GM and completed it • received an email from employee in record time GREAT • employee e RIDICULOUS amount of time to wait • received a survey from GM and completed it • received an email from employee in record time GREAT • employee emailed and gave us a free oil change • down the road when it came time for the oil change, Jason said he had no knowledge of it • spoke to his manager and the manager said he would look into it but never called back • GM got in touch with us and sent us a free oil change at any GM dealership • still upset with New Roads • super nice for a car sale but obviously they don't understand what CUSTOMER SERVICE IS ALL ABOUT after the sale • we ripped off the license plate cover that they installed without our consent = NO FREE advertising for them • our sense is that they just roll the cars in and out • it's all about the MONEY=GREED More

Steve got back to me very quickly with a reply to all my questions. When pickin gup the car, He helped me through all of the lease steps needed. Especially worthwhile was Steve's help in taking time to ex questions. When pickin gup the car, He helped me through all of the lease steps needed. Especially worthwhile was Steve's help in taking time to explain and actual do the On Star set-up steps. Thanks a lot Steve. More

We purchased our 2013 Silverado 1500 Crew Cab Thunder Edition from New Roads Chevrolet in mid March of 2013. We test drove a Toyota Tundra&Tacoma, Nissan Titan, Ford F150 and then the Chevrolet Silverad Edition from New Roads Chevrolet in mid March of 2013. We test drove a Toyota Tundra&Tacoma, Nissan Titan, Ford F150 and then the Chevrolet Silverado. Out of all our dealership visits with all manufacturers listed, New Roads Chevrolet was the only one where we felt like we were being asked if we would like to make a purchase. Not once did we feel like we were being pressured to make the purchase as we did from the other dealers. Our sale person Stacy Farsad was excellent and answered all our questions about the vehicle, allowed us to take the vehicle for an extended test drive (twice) and was very accommodating with our schedules. We never felt like we were being baited or forced into the truck. Also New Roads was the only dealer with more than a few vehicles to choose from that were not set packages which was quite nice and was also mentioned during our browsing stage. This was nice to know as the other dealers were trying to force us into one or two selections. We would highly recommend New Roads Chevrolet for making you feel like a friend and not a dollar sign. Our sales rep Stacy was excellent in understanding our desires with regards to the truck features and the financing we wanted. The manager we dealt with, David Smirle, was excellent and met our questions and concerns with professionalism and respect. We have always bought our vehicles from dealerships and this was the best dealership experience we have ever had. Definitely two thumbs up and worthy of a 5 star rating. Sincerely, Scott & Linda Russell More

I recently purchased a new 2013 Chevrolet Cruze LTZ in February 2013 from Clyde Goens . Speaking to and working with Clyde on the purchae of the car was an absolute pleasure. Clyde was very professional February 2013 from Clyde Goens . Speaking to and working with Clyde on the purchae of the car was an absolute pleasure. Clyde was very professional, easy to work with, understanding, accommodating, patient, and very informative. He provided my husband and I with so much information on the Cruze, as well as a few other models, and kindly allowed us to return to the dealership several times to test drive the different models and versions at our convenience. Clyde always has a smile, is always positive and helpful, and he always has good suggestions. Clyde excels in customer service and customer satisfaction. We are so happy with the new Cruze and we will be sure to return to Clyde for our future vehicle purchases. Thank you Clyde and thank you NewRoads Chevrolet. More

It was an absolute pleasure working with Clyde when It was an absolute pleasure working with Clyde when purchasing my new truck. I left New Roads knowing I got a great deal, well informed on the new It was an absolute pleasure working with Clyde when purchasing my new truck. I left New Roads knowing I got a great deal, well informed on the new purchase I had made and extremely happy with the vehicle. Clyde worked very hard to secure the deal and deserves all the praise he receives. More

We recently purchased a vehicle from NewRoads and only have goods things to say about our experience. Our salesman, Jason Stewart was very patient with us as we were undecided if this was the right vehic have goods things to say about our experience. Our salesman, Jason Stewart was very patient with us as we were undecided if this was the right vehicle for us ( it took almost 1 month to decide). Thank you for being very professional and very helpful. More

Quite simply the best car sales experience we have ever had in over 25 years. Neither my husband nor I are comfortable with slick, high pressure, in your face sales tactics so purchasing a new vehicle is had in over 25 years. Neither my husband nor I are comfortable with slick, high pressure, in your face sales tactics so purchasing a new vehicle is not one of our favorite activities (apologies for the stereotype). From the time we walked on to the lot, we knew that the New Roads experience was different. We were permitted to browse privately at a variety of makes/models of cars. Once through the doors Jason let us know that he was there for us when we were ready for him. He was very responsive to our needs even when it was clear that we had a bit more comparing to do; and when we were ready to make the deal, he was there to make it happen in the best way possible for us. It has been our past experience that it is typically us who will have to jump through any hoops/work the hardest to wrap up all the trailing pieces of the auto deal (multiple calls to follow up on deal status, resolution of any conditions of sales, receipt of temporary insurance slips and/or purchase of plates) but not so with New Roads. Everything was handled quickly, accurately and professionally...and on our behalf! Even the transitions between sales, financing and contract signing was handled smoothly and pleasantly and it was clear that the entire team had but one focus, the experience we were having at their dealership. Yes, selling cars is 'what' they do, but ensuring that their customer's needs are fully met and that we feel highly satisfied throughout the entire interaction is 'how' they do it. New Roads....You had us from 'hello'. More

Great service and even after I bought vehicle Robert continued to help me with any questions I had. Would recommend family and friends to buy a vehicle off of Robert. continued to help me with any questions I had. Would recommend family and friends to buy a vehicle off of Robert. More

Had a great new car experience, would highly recommend the dealership. Steve was very knowledgeable, and no pressure sales sold us. We know where we will be looking for our next car. the dealership. Steve was very knowledgeable, and no pressure sales sold us. We know where we will be looking for our next car. More