NewRoads Chevrolet Cadillac Buick GMC

We recently purchased a vehicle from NewRoads and only have goods things to say about our experience. Our salesman, Jason Stewart was very patient with us as we were undecided if this was the right vehic have goods things to say about our experience. Our salesman, Jason Stewart was very patient with us as we were undecided if this was the right vehicle for us ( it took almost 1 month to decide). Thank you for being very professional and very helpful. More

Quite simply the best car sales experience we have ever had in over 25 years. Neither my husband nor I are comfortable with slick, high pressure, in your face sales tactics so purchasing a new vehicle is had in over 25 years. Neither my husband nor I are comfortable with slick, high pressure, in your face sales tactics so purchasing a new vehicle is not one of our favorite activities (apologies for the stereotype). From the time we walked on to the lot, we knew that the New Roads experience was different. We were permitted to browse privately at a variety of makes/models of cars. Once through the doors Jason let us know that he was there for us when we were ready for him. He was very responsive to our needs even when it was clear that we had a bit more comparing to do; and when we were ready to make the deal, he was there to make it happen in the best way possible for us. It has been our past experience that it is typically us who will have to jump through any hoops/work the hardest to wrap up all the trailing pieces of the auto deal (multiple calls to follow up on deal status, resolution of any conditions of sales, receipt of temporary insurance slips and/or purchase of plates) but not so with New Roads. Everything was handled quickly, accurately and professionally...and on our behalf! Even the transitions between sales, financing and contract signing was handled smoothly and pleasantly and it was clear that the entire team had but one focus, the experience we were having at their dealership. Yes, selling cars is 'what' they do, but ensuring that their customer's needs are fully met and that we feel highly satisfied throughout the entire interaction is 'how' they do it. New Roads....You had us from 'hello'. More

Great service and even after I bought vehicle Robert continued to help me with any questions I had. Would recommend family and friends to buy a vehicle off of Robert. continued to help me with any questions I had. Would recommend family and friends to buy a vehicle off of Robert. More

Clyde was an absolute pleasure to work with! He is knowledgeable, friendly and obviously cares a lot about his customers. It is so refreshing to meet someone who truly takes pride in their work and g knowledgeable, friendly and obviously cares a lot about his customers. It is so refreshing to meet someone who truly takes pride in their work and goes the extra mile for their customer. We will defiantly be coming back to deal with him in the future and we will be giving out his name to all of our family and friends. Thank you Clyde! Sincerely, The Lewis Family More

Had a great new car experience, would highly recommend the dealership. Steve was very knowledgeable, and no pressure sales sold us. We know where we will be looking for our next car. the dealership. Steve was very knowledgeable, and no pressure sales sold us. We know where we will be looking for our next car. More

Great experience, my car was doing weird things called the dealership they took the car in found the problem, repaired it at no charge & also got a rental car for a no cost to me That is what I call custo the dealership they took the car in found the problem, repaired it at no charge & also got a rental car for a no cost to me That is what I call customer service Thanks agin for the great service Penny More

I called on a Monday to order a part for my car. They said it would be in by Wednesday as I had no car until that part came in. I called Wednesday when I did not hear back and was told Fri or Saturday. W said it would be in by Wednesday as I had no car until that part came in. I called Wednesday when I did not hear back and was told Fri or Saturday. When I did not hear by Saturday, I called and was put through to parts only to find out they were closed. I had gone a week without my car at this point. I than called Monday morning and was put on hold for 15 minutes, hung up as I was at work and called back only to be put back on hold again for ten minutes. I decided this was enough and realized there was a Chevy dealership in Aurora. I called them and they had the part in stock. Wish I had known that a week ago. I called New Roads back and finally got someone who said they did have the part. Why no phone call?? Not happy at all. My business will be going elsewhere, including my routine oil change/service appointments. More

Steve was great to work with. He was very informative about all of the options available to me. Made purchasing a new vehicle less stressful, I would definitely recommend Steve & New Roads GM to anyone. about all of the options available to me. Made purchasing a new vehicle less stressful, I would definitely recommend Steve & New Roads GM to anyone. More

Purchased a 2012 Yukon xl in nov. Clyde was a pleasure to deal with. A genuine sales professional. I highly recommend Clyde and new roads for purchasing a vehicle. to deal with. A genuine sales professional. I highly recommend Clyde and new roads for purchasing a vehicle. More

Robert was very helpful with helping me purchase my first new vehicle. Robert explained all of my options very thoroughly so that I could purchase exactly what I needed for myself and my son. I would recomme new vehicle. Robert explained all of my options very thoroughly so that I could purchase exactly what I needed for myself and my son. I would recommend dealing with Robert any day! -Jennifer Vigliotta More