NewRoads Chevrolet Cadillac Buick GMC

A great experience! They found exactly what I was looking for and made it work for me. Ray is absolutely outstanding and I would recommend him to anyone looking for a used car. for and made it work for me. Ray is absolutely outstanding and I would recommend him to anyone looking for a used car. More

WOW I had a great purchasing experience at New Roads with the direction of Alex "The Cadilac Man" Schaffernicht. I was just looking at possibly buying an off lease or used car and Alex laid out all the opti the direction of Alex "The Cadilac Man" Schaffernicht. I was just looking at possibly buying an off lease or used car and Alex laid out all the options for me. Never any pressure to buy new. We spoke about various options to get me in a car. I left that day with a smile and an new friend at New Roads. I came back and test drove a Cruze, diesel non the less. I am apart of the GM family of previous cars and have always enjoyed my ride. We have a Sierra and a Cruze in the family now so no better time to add to it. I am now a proud new owner of the Chev Cruze and LOVE IT!!! Thank you Alex, you are exceptional at what you do as well as being techy too!!! I now have a new family at New Roads and look forward to a great relationship. More

What a joke. Both these guys have no clue whats going on, there so disrespectful and are after every penny. Horrible service. Dont waist your time. Im shocked both these guys even have a job with the lack of there so disrespectful and are after every penny. Horrible service. Dont waist your time. Im shocked both these guys even have a job with the lack of common sence that was shown day to day. Id rather buy a car from a scrap yard, id get better service and more respect. More

When I started out on this little adventure I knew what I wanted or I believed I did. I had settled for ordering a 2014 Sierra 2500 HD gas truck (I wasn’t a fan of diesel engines) to haul a 33+ft 5th wheel wanted or I believed I did. I had settled for ordering a 2014 Sierra 2500 HD gas truck (I wasn’t a fan of diesel engines) to haul a 33+ft 5th wheel trailer. So, with my son in tow, we visited New Roads and were introduced to Steve. Over the next few hours I learned a lot more than I thought I knew about trucks and even more about diesel trucks. Steve was very thorough in presenting to me all my options and explaining them in a manner that I could understand. I was introduced to various staff and heard their experiences, hauling with gas and diesel trucks. We test drove a 2015 Silverado 2500 HD truck so that I could experience a diesel truck. Needless to say I left that first day with more to think about and research. On my next visit to New Roads, Steve had arranged another diesel truck for me to test drive. I was then presented with an offer for that vehicle, financially very comparable to what I was looking for in the original vehicle I wanted but with a few more options. Normally this is when the high pressure sales tactics start showing up but I didn’t feel overwhelmed by that pressure. I was treated with courtesy and respect. I still wasn’t a fan of diesel engines and the offer was good but I needed to really think about it before making a decision. So a compromise was made and the truck was held for a week while I evaluated my options and did further research at an upcoming RV show that I was attending. In the end I took the offer. MaryAnn and Marilyn were wonderful to work with in completing the financing and explained everything clearly. Steve took the time and explained everything I needed to know about my vehicle before I left the lot. Overall this little adventure was a very positive experience for me and I will most definitely be recommending Steve to family and friends in the future. ...Diana More

Tony Ladas was very friendly and was the reason I decided to go back to NewRoads to pursue buying my Truck. After spending more time at the dealership I met more people and everyone is very friendly. David a to go back to NewRoads to pursue buying my Truck. After spending more time at the dealership I met more people and everyone is very friendly. David and Jeff were personable and fantastic as well as the financial team of Kerry and Marilyn. Thanks again NewRoads for my slick New Ride! More

Steve was took great care of us. We knew what we wanted and he made sure that we got just that. No pressure, just friendly and honest. We will be buying from Steve again in the future. Thanks so much Steve and he made sure that we got just that. No pressure, just friendly and honest. We will be buying from Steve again in the future. Thanks so much Steve. More

My husband and I finally decided to trade in our F150 for something more fuel efficient for my long commute. NewRoads Chevrolet was our first stop and our first time meeting Tony Ladas. Tony took the time to something more fuel efficient for my long commute. NewRoads Chevrolet was our first stop and our first time meeting Tony Ladas. Tony took the time to show us the vehicles we were interested in and provided us with a ton of information. We continued our shopping at a few other dealerships, comparing cars and attempting to ensure we made the best decision, but we found we were never treated as honestly as Tony had been with us. In the meantime, Tony was always there to answer any questions that popped up during our hunt. Finally, we went back to Tony and purchased our brand new car from him! The process was quick and painless. We did not have to “fight” for the deal, Tony did that for us! I felt at ease every time I was at NewRoads, and would recommend the dealership and Tony in particular to everyone. The finance portion of the visit was handled by Mary-Anne Hart, who was also fabulous. She took the time to explain every facet of the deal to us and I appreciated the time she took. I never once felt pressured to purchase any “add-ons” that I didn’t really want, and left the dealership a week later in the perfect car for me! This was an overall great experience and I am so happy to have had Tony and Mary-Anne to guide me through it! More

Not too long ago my mother purchased a Malibu from Steve at New Roads. Listening to the rave reviews of her experience, I had to go to New Roads to buy my new Cruze. I met with Steve and he was very helpful at New Roads. Listening to the rave reviews of her experience, I had to go to New Roads to buy my new Cruze. I met with Steve and he was very helpful with the process. I bought a Cruze and I am very happy with it. Thanks Steve for your knowledge, and professionalism. I'll be telling my friends to visit New Roads. More

We purchased a 2013 Chevrolet Orlando last week through Ray Belanger at New Roads. This is our second purchase through Ray as we had a very positive experience with him when we bought our 2011 GMC pickup. Ray Belanger at New Roads. This is our second purchase through Ray as we had a very positive experience with him when we bought our 2011 GMC pickup. Once again, Ray spent a lot of time with us; test driving a number of vehicles and providing info so that we could make an informed decision. We wanted a 4 cyl vehicle due to my wife's commute, yet wanted something roomy enough for grandkids and our dogs. Good fuel economy was a must. The Orlando appears to fit the bill; we're still on our first tank of fuel after a lot of driving. Marilyn Pearn guided us through the financing and explained the various plans and options. She made it very simple and straight forward. We highly recommend Ray, Marilyn and New Roads Newmarket. More

Glad to see customer service is finally back at this dealer and with Alex. We have bought new cars before but never have we ever been treated like we matter and they wanted our business. Alex was the dealer and with Alex. We have bought new cars before but never have we ever been treated like we matter and they wanted our business. Alex was the most respectful and kindness sales person we have come across in a very long time, he listened to what we want and when we finally got the vehicle has done more than expected by us to make sure everything was to our liking. He has gone beyond our expectation for customer service. I would highly recommend Alex. From a very satisfied customer. K & R Pinarello More