NewRoads Chevrolet Cadillac Buick GMC
Newmarket, ON
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701 Reviews of NewRoads Chevrolet Cadillac Buick GMC
A-maz-ing Service My wife and I made an appointment with Tony Ladas to look into a trade in of our 2008 Malibu. Our appointment was for Saturday March 22 2014. We k My wife and I made an appointment with Tony Ladas to look into a trade in of our 2008 Malibu. Our appointment was for Saturday March 22 2014. We knew that we wanted a 2014 Chevy Cruze. We both had a great experience talking to and dealing with Tony Ladas (New Car Sales Consultant) and Marilyn Pearn (Finance Manager). They are both lots of fun to talk to and shared in our excitement of this new car purchase with us. Tony listened real well to all of the preferences that we stated we wanted and he worked real hard to find a vehicle that had all of the perks that we wanted. Marilyn also worked hard to get our application for financing put through quickly so that we had an answer back that the financing was all approved as we were driving back home from the dealership, the very same day as our appointment with Tony! We also did not have to wait long for the new car to be ready for pick up. The car was ready for us on Friday March 28 2014, just under one week later. All in all, we would definitely return to this dealership again! More
Cadillac ATS I recently bought a new 2014 Cadillac ATS from Alex "The Cadillac Kid" at New Roads Chevrolet. I had a great experience with Alex and the dealership. I recently bought a new 2014 Cadillac ATS from Alex "The Cadillac Kid" at New Roads Chevrolet. I had a great experience with Alex and the dealership. Alex was able to find a car that suited my lifestyle and even track down the last remaining colour in Ontario. Alex went above and beyond any sale person I have ever dealt with, at any dealership. I am very pleased with my purchase of this new Cadillac and will go back and get another when my lease is up. Thanks Alex More
We have known and dealt with Stef for over 20 years now. He is very knowledgeable and is committed to finding the right vehicle for you. We saw a lot of Stef in 2013 with the purchases of 4 vehicles. Overal He is very knowledgeable and is committed to finding the right vehicle for you. We saw a lot of Stef in 2013 with the purchases of 4 vehicles. Overall the staff at Newroads is friendly and professional. They make the experience of buying a new vehicle less stressful.We recommend Stef to anyone who is considering buying a vehicle. More
I recently bought a 2014 gmc sierra denali and i feel new roads went above and beyond the call of duty to help me with the purchase and all the extra lil details i needed to be educated on .. I highly recomm roads went above and beyond the call of duty to help me with the purchase and all the extra lil details i needed to be educated on .. I highly recommend .. Choosing new roads newmarket when looking to buy your next vehicle .. Special thanks to alex schaffernicht for all of his extra help and hard work More
From the moment Tony introduced himself, my husband and I felt very comfortable. Tony was very knowledgeable, helpful and friendly...we even felt comfortable sharing family stories with each other. Within s felt very comfortable. Tony was very knowledgeable, helpful and friendly...we even felt comfortable sharing family stories with each other. Within several minutes we were shown the features, questions answered of the 2014 Chevy Z71 truck I was falling in love with again. Moments later I was put in the 'command' seat for a test drive of my new truck. The day I was to pickup my truck I received a call saying the delivery time was unfortunately, to be delayed....after calling Tony he sensed my disappointment and willingly pulled some strings. Yahoo! I was able to pickup my truck on time without too much delay. Although I have owned and been a true Chevy pickup gal since 1992 (this being my fifth) the bells and whistles on my 2014 are quite different....Tony went over the ins and outs, answered any questions I had and reassured me if I had any additional questions I could call or drop by at any time for assistance by him or the service department. I was given a tour of the dealership and introduced to associates whom I feel very comfortable will serve my needs in the future. The final 'Carpe Diem' was receiving my keys surrounded by several dealer associates, mechanics, service employees for a hand shake and picture taking.... I was shown along with feeling that I was very Special that day. Thank you Tony and the New Roads Dealership. More
Over all experience with these four people working together made for an easy time purchasing my new truck, they were polite, professional, and knowledgable and have my appreciation. Rob Court together made for an easy time purchasing my new truck, they were polite, professional, and knowledgable and have my appreciation. Rob Court More
Michael and David were great to deal with, they gave us time to make appropriate decisions and didn't use any ever so hated sales pressure tactics. In the end we walked away with a great truck and feel con time to make appropriate decisions and didn't use any ever so hated sales pressure tactics. In the end we walked away with a great truck and feel confident that we got a good deal. I would recommend this dealer and the employees we dealt with to others i know. More
Ray Belanger went above and beyond what sales and service means to a customer with his exemplary customer service techniques and his kind informative social sales abilities. I have worked in sales for over 4 means to a customer with his exemplary customer service techniques and his kind informative social sales abilities. I have worked in sales for over 4 years and i am becoming a young entrepreneur at the age of 20 starting my own small business as a subcontractor. Finding the right truck before the upcoming season had been very tough before I came to new roads. This was following the referral of Ray through another young gentleman who purchased a GMC sierra just weeks back. Some people or most people may believe sales is sales and people are there just for your business and the truth is, thats the truth. However over the few years I learned in my retail experience that customer service can change the way people go about there day or how they look at there business or job adventures; whether its a small commuting vehicle, family vehicle or a business truck. Ray was kind, generous and patient and he came in on his own hours and spent hours upon hours to prepare me for my first vehicle and truck. He took the small stresses away from my day for somebody who is just starting his own small business investment and as well lightened the mood of my father(business investor) who also was concerned and under those nervous gitters. He provided me with a very nice gift on my departure and took time out of his friday evening to show me around the truck and to prepare me for the road. He never tried to push the situation and always asked questions so he could get the best understanding of what id be using the truck for and put the customer first which is what I've learned is needed in retail and business services. I highly recommend the car sales services of Ray Belanger to anybody across Ontario in need of a truck or vehicle. New roads was a phenomenal experience from sales to service desk and beyond. More
A great experience! They found exactly what I was looking for and made it work for me. Ray is absolutely outstanding and I would recommend him to anyone looking for a used car. for and made it work for me. Ray is absolutely outstanding and I would recommend him to anyone looking for a used car. More
WOW I had a great purchasing experience at New Roads with the direction of Alex "The Cadilac Man" Schaffernicht. I was just looking at possibly buying an off lease or used car and Alex laid out all the opti the direction of Alex "The Cadilac Man" Schaffernicht. I was just looking at possibly buying an off lease or used car and Alex laid out all the options for me. Never any pressure to buy new. We spoke about various options to get me in a car. I left that day with a smile and an new friend at New Roads. I came back and test drove a Cruze, diesel non the less. I am apart of the GM family of previous cars and have always enjoyed my ride. We have a Sierra and a Cruze in the family now so no better time to add to it. I am now a proud new owner of the Chev Cruze and LOVE IT!!! Thank you Alex, you are exceptional at what you do as well as being techy too!!! I now have a new family at New Roads and look forward to a great relationship. More