NewRoads Chevrolet Cadillac Buick GMC

The New Roads experience was a positive one for us. Beginning with the first telephone call when the phone was answered promptly and cheerfully right up to the delivery of my new Cruze diesel. Alex wa Beginning with the first telephone call when the phone was answered promptly and cheerfully right up to the delivery of my new Cruze diesel. Alex was a great help in getting me into a car in the timeframe I needed and in helping me to decide which Cruze was right for me. He was always welcoming and professional and is very knowledgeable about the cars he is selling - and about cars in general. Marilyn and Mary-Anne also did a great job in walking us through the financial side of the experience so that we understood what we were signing up for. I really appreciated the effort of the team to get me into my new Cruze right at the time my previous lease ended. Thank you very much Alex and everyone at New Roads. More

The New Roads experience was a positive one for us. Beginning with the first telephone call when the phone was answered promptly and cheerfully right up to the delivery of my new Cruze Diesel Turbo. A Beginning with the first telephone call when the phone was answered promptly and cheerfully right up to the delivery of my new Cruze Diesel Turbo. Alex was a great help in getting me into a car in the timeframe I needed and in helping me to decide which Cruze was right for me. He was always welcoming and professional and is very knowledgeable about the cars he is selling - and about cars in general. Marilyn and Mary-Anne also did a great job in walking us through the financial side of the experience so that we understood what we were signing up for. I really appreciated the effort of the team to get me into my new Cruze right at the time my previous lease ended. Thank you very much Alex and everyone at New Roads. More

I would like to send my review of the excellent service at Newroads. It is great when a service center takes all the worry of getting you're car back on the road in a timely manner. Although I did not get at Newroads. It is great when a service center takes all the worry of getting you're car back on the road in a timely manner. Although I did not get the name of the person I talked to in the beginning in the service area Jason Williams is accountable for the end results.Jason got my car fixed and ready and explained the problem to me. In a world of poor service Newroads stands in a class above all. It was also great to get in a clean car a really nice touch. Keep up the great work I'll see you next time around Thanks again More

Alex was a great help in my new car buying process, he was attentive and always courteous.the entire New roads team did an overall great job and i appreciate their diligence to get me what i wanted, even was attentive and always courteous.the entire New roads team did an overall great job and i appreciate their diligence to get me what i wanted, even if it didn't make sense. His Cadillac Kid personal service is as good as advertised. i would highly recommend anyone in the market for a new vehicle to visit Alex and the New Roads team they made the process easy, convenient, and enjoyable. More

It all started when I brought my Buick Allure in for service at New Roads, and was impressed by their friendly and prompt service! I brought my car back several times after that. The last time we broug service at New Roads, and was impressed by their friendly and prompt service! I brought my car back several times after that. The last time we brought our car in for service just before the new year, unfortunately it needed too much in repairs, being a nine year old vehicle, so decided then that we should start to look at a new vehicle. We were introduced to Jeff Card. Mike and I were very specific to Jeff about what we wanted, an SUV, 6 cyl, new or not older than 2 years....and cheap! We took a Denali and a GMC Sierra out for a test drive, but were still undecided. Jeff was very patient, friendly and helpful to us, and we left leaving it in his capable hands to see if he could come up with something! I called Jeff back on the 30th of December, and he had spent the day seeing what he could come up with, gave me a few options and that was the end of the conversation. Saturday, Jan 4th, 2014 Mike and I went back to New Roads determined to find something in a vehicle. We were then introduced to David, another manager of new car sales, and after 2 tests drives with a new 2014 GMC Terrain and an Equinox David convinced us that the 2014 Terrain 4 cyl 2.6 engine was the way to go! We bought the one in the showroom at the time! No haggling over price, just good business interaction between David, myself and my husband, Mike. We were then introduced to Mary-Anne, the financial person, who proceeded swiftly and efficiently with the paperwork to make the deal complete! Our Terrain would be available for pick up on Monday! Monday evening we went in to pick up our vehicle and were introduced to Alex who then went over the vehicle with us, showed me how to use all the high tech stuff in it, (haha) , and he set up my phone through Blue Tooth! Alex is a very friendly, efficient young man who knew all the savvy techy stuff! Thanks Alex Deal done.....on our way! Thank you to everyone at New Roads for the excellent and professional customer experience! More

This was a very pleasant purchase experience. Tony is a straightforward sales person. Knowledgable about the car I wanted, pricing and comparisons to the two other types of cars I was considering. Tony was straightforward sales person. Knowledgable about the car I wanted, pricing and comparisons to the two other types of cars I was considering. Tony was polite, respectful, funny ... a nice person who did not try to over sell me although I may have decided to do that myself! More

After much debating, it was finally time to part with my old car and make my first-time NEW vehicle purchase. I had my heart set on a 2014 Cruze and Stef Zangari delivered. Between Stef and Kerry Johnson, old car and make my first-time NEW vehicle purchase. I had my heart set on a 2014 Cruze and Stef Zangari delivered. Between Stef and Kerry Johnson, I never imagined my experience would go so smoothly, efficiently, and quickly. One minute I was sitting in Stef's office talking about what I wanted and the next moment I'm coming in to pick up EXACTLY what I asked for. Thank you everyone Stef, Kerry, and everyone at NewRoads for making this purcahse as easy and exciting as I could possibly wish for...your work ethic and efforts go unmatched! Kind Regards, Ricky More

I would like to thank all the good people at Newroads Chevrolet GMC Buick Cadillac and the sales agent Mr Raymond Belenger for the excellent service with my experience in dealing with the purchase of my Chevrolet GMC Buick Cadillac and the sales agent Mr Raymond Belenger for the excellent service with my experience in dealing with the purchase of my new (pre-owned) vehicle. It was truly a trustworthy and pleasurable experience and would definetly return again. I would rate my experience a 5/5. Sincerelly yours: Mr William Divers More

I got a brand new cadillac ats from Alex. It is awesome how he delivers your car to you and dose all the paperwork right in your own home. He gives you his cell phone number for if you ever have any probl how he delivers your car to you and dose all the paperwork right in your own home. He gives you his cell phone number for if you ever have any problems. He even will come and pick up your car get the oil changed and bring it back to you. Thanks Alex it's an awesome car. More

In September 2013 I started my hunt for a new vehicle and seriously looking at the Ford Edge. However, I happen to hear about the Chevrolet Impala (black LTZ) demonstrator that was on the showroom floor at N seriously looking at the Ford Edge. However, I happen to hear about the Chevrolet Impala (black LTZ) demonstrator that was on the showroom floor at New Roads and called New Roads to find out what the selling price was and this is where I met Alex Schaffernicht and a new relationship was born and an immediate appointment was made with Alex. n meeting Alex I knew right away that he was the person to deal with for a new car as I wasn't ready to purchase the demonstrator but nevertheless serious about purchasing a new Impala LTZ. Alex was very professional, courteous and knowledgeable about the Impala and the other GM models. I found him to be very honest and straight forward and dealing with me a person who can be pretty negative and obstinate. He maintained his composure and displayed his great sense of humour. Finally, we decided to purchase the car and I can't tell you how much I appreciated the manner in which Alex delivered the car to me. He literally walked me though all the features explaining everything in detail and with a great smile and since taking delivery Alex has kept in touch making us feel like we weren't just another sale. He is without a doubt a credit to your organization and I would not hesitate in recommending Alex or New Roads to my friends, relatives and associates. On another note, I would also like to extend my great appreciation to Marilyn Pearn who handled the financial side of the purchase in a super professional way and made me feel very comfortable while explaining the process and other options such as extended warranty, undercoating etc. She is one of the best financial persons I have had the opportunity to deal with and credit to your company. Sorry for being long winded, but both Alex and Marilyn are the best and deserve recognition. More