NewRoads Chevrolet Cadillac Buick GMC

Service Departmemt I recently had my car in for a pretty major repair and was introduced to Jason in Service. He immediately made me feel at ease and provided me with al I recently had my car in for a pretty major repair and was introduced to Jason in Service. He immediately made me feel at ease and provided me with all of the information needed to alleviate any stress. It was determined pretty quickly that a special part was needed and that it might take a few days for the repair. Jason immediately contacted Enterprise, and after assessing my families needs, assisted in obtaining the right short term vehicle. A ride was offered to pick up the rental and the transition went smoothly. The part took a few days to ship but I was updated regularly on the status. Once arrived the repair happened right away. Due to the longevity of the process I received a follow up call from Nunzio (Service Manager). I was surprised that he took the time to reassure me that they were making this a priority and that I would continually be updated. I received the good news that everything was completed and that the cost was not as high as originally anticipated. I am grateful that I serviced my car at this particular location. The service employees that I dealt with were honest and efficient and would highly recommend to anyone. They turned an otherwise stressful situation into great experience. More

used car with a few surprises I purchased a used car from this dealership. Within two days of owning it I had a couple of issues with it. They got me in to the shop right away and I purchased a used car from this dealership. Within two days of owning it I had a couple of issues with it. They got me in to the shop right away and had everything looked after within a few hours. Love the car. Good experience More

Fantastic service! I recently purchased a 2015 Buick Encore from this dealership, and the experience was so welcoming and joyful. We were taken care of by Ray- who was a I recently purchased a 2015 Buick Encore from this dealership, and the experience was so welcoming and joyful. We were taken care of by Ray- who was absolutely fantastic and easy to talk to. I felt as if I could trust everything he sold to me, he made the experience great and was truly a pleasure to work with More

the epitome of quality service Ray was a great salesperson. He has an excellent demeanor about him. I had visited lots of different dealerships prior to coming to NewRoads and was g Ray was a great salesperson. He has an excellent demeanor about him. I had visited lots of different dealerships prior to coming to NewRoads and was greeted by many pushy and arrogant salespeople. All of these individuals really turned me off of purchasing from their dealership. Ray was very kind, explained everything in depth. And the car was so decently priced that we didn't feel it necessary to negotiate the price. I am not sure if the dealership necessarily partakes in negotiations. Joani was also very pleasant in the finance department. We have been driving the car for a month and we love it. There were a few scratches on the rear of the car prior to purchasing. We pointed them out believing that it may get us a lower price on the car. The manager came and said that the car was priced in the manner that it was because of the scratches and that was why it was a deal. However, during signing of the contracts, the manager came and told us that their individual who they have come in to buff out scratches had fixed the scratches on our rear for free! Overall amazing experience. I would recommend this dealership to anyone looking for some honest and just nice acting salespeople. More

Very Satisfied Great dealership to work with.Good pricing on new vehicles.Did all the hard work getting the vehicle ready to be picked up.Anna was very pleasant on t Great dealership to work with.Good pricing on new vehicles.Did all the hard work getting the vehicle ready to be picked up.Anna was very pleasant on the financial side getting things organized. More

Honest and helpful. I found this dealership a refreshing difference from others. They were honest, didn't try to sell you a lot of extras when you bought a car. They se I found this dealership a refreshing difference from others. They were honest, didn't try to sell you a lot of extras when you bought a car. They seemed to go out of their way to be of assistance. They also gave me a better price than a nearby competitor. More

Found my perfect car! My experience with finding a new car was made very easy with the help of Daniel. Very friendly and accommodated for all my car needs. My experience with finding a new car was made very easy with the help of Daniel. Very friendly and accommodated for all my car needs. More

Very accomadaiting I sold my previous car and had no other means of transportation,the dealership went out of there way to accommodate me while I was at work getting fin I sold my previous car and had no other means of transportation,the dealership went out of there way to accommodate me while I was at work getting financing,papers drawn up,everything you need to get in order so I could walk in the next morning and leave with my new Chevrolet trax,my sales person Steve was terrific in showing how to operate all the special features.....and going through the trax top to bottom with me...All I can say I had a great experience dealing with NewRoads More