NewRoads Chevrolet Cadillac Buick GMC
Newmarket, ON
Filter Reviews by Keyword
By Type
700 Reviews of NewRoads Chevrolet Cadillac Buick GMC
Great experience buying a used car I had been to many dealerships looking for a used car in my budget. The staff at New Roads were so helpful and made this a very pleasant experience. I had been to many dealerships looking for a used car in my budget. The staff at New Roads were so helpful and made this a very pleasant experience. Though I was purchasing a used vehicle they made me feel like I drove off the lot with a brand new car and to me it was. It was detailed perfectly to my expectations. Thank you Tracy More
Excellent Sales service Stephen and Sean were wonderful to deal with. Both were very knowledgeable about the vehicle. Very helpful. Superb customer service. I will be back f Stephen and Sean were wonderful to deal with. Both were very knowledgeable about the vehicle. Very helpful. Superb customer service. I will be back for service. More
Excellent service. A pleasure to do business with. All staff, including our Sales Agent and the Sales Manager accommodated our every need. Very knowledgeable about their products and were able to answe All staff, including our Sales Agent and the Sales Manager accommodated our every need. Very knowledgeable about their products and were able to answer all of our questions. Great follow-ups until our vehicle arrived. Their fantastic attitude and friendly approach to treating us as their clients, the staff at NewRoads GMC converted the stressful process of buying a vehicle to a very pleasant experience. More
Jennifer Newmove Late Yesterday Jennifer assisted us in my 18 year old daughter'spurchase of a new car. Jennifer was very enthusiastic, patient and kind. Made my daugh Late Yesterday Jennifer assisted us in my 18 year old daughter'spurchase of a new car. Jennifer was very enthusiastic, patient and kind. Made my daughter feel comfortable as if they were friends Jennifer called my daughter last night after hours to excitedly tell her she had been approved and put a personalized sold sign in the car Would highly recommend Jennifer to EVERYONE Thank you for making the whole experience special Jennifer from Sam Jan and Rob More
A pleasure to deal with! Daniel was a pleasure to deal with, he was patient, clear, and his non pressure attitude helped us in our used Cruze purchase. He was kind enough to s Daniel was a pleasure to deal with, he was patient, clear, and his non pressure attitude helped us in our used Cruze purchase. He was kind enough to show me the features of my vehicle on delivery and made sure I knew everything before I drove off ! I know NewRoads is a place I can buy and service my vehicles. More
Car purchase We had a positive experience overall. We were not rushed or pressurred and came away with the vehicle we wanted and a deal we were happy with. Danie We had a positive experience overall. We were not rushed or pressurred and came away with the vehicle we wanted and a deal we were happy with. Daniel and Alex were helpful and easy to deal with. More
Great experience purchasing vehicle Jim is amazing! He really took great care of us when purchasing our new vehicle! He took his time to explain every little detail to us and make sure t Jim is amazing! He really took great care of us when purchasing our new vehicle! He took his time to explain every little detail to us and make sure that everything was running properly! I have been buying vehicles there for years and have never had any issues! What keeps me coming back is their world class customer service and integrity! More
Service Departmemt I recently had my car in for a pretty major repair and was introduced to Jason in Service. He immediately made me feel at ease and provided me with al I recently had my car in for a pretty major repair and was introduced to Jason in Service. He immediately made me feel at ease and provided me with all of the information needed to alleviate any stress. It was determined pretty quickly that a special part was needed and that it might take a few days for the repair. Jason immediately contacted Enterprise, and after assessing my families needs, assisted in obtaining the right short term vehicle. A ride was offered to pick up the rental and the transition went smoothly. The part took a few days to ship but I was updated regularly on the status. Once arrived the repair happened right away. Due to the longevity of the process I received a follow up call from Nunzio (Service Manager). I was surprised that he took the time to reassure me that they were making this a priority and that I would continually be updated. I received the good news that everything was completed and that the cost was not as high as originally anticipated. I am grateful that I serviced my car at this particular location. The service employees that I dealt with were honest and efficient and would highly recommend to anyone. They turned an otherwise stressful situation into great experience. More
used car with a few surprises I purchased a used car from this dealership. Within two days of owning it I had a couple of issues with it. They got me in to the shop right away and I purchased a used car from this dealership. Within two days of owning it I had a couple of issues with it. They got me in to the shop right away and had everything looked after within a few hours. Love the car. Good experience More
Fantastic service! I recently purchased a 2015 Buick Encore from this dealership, and the experience was so welcoming and joyful. We were taken care of by Ray- who was a I recently purchased a 2015 Buick Encore from this dealership, and the experience was so welcoming and joyful. We were taken care of by Ray- who was absolutely fantastic and easy to talk to. I felt as if I could trust everything he sold to me, he made the experience great and was truly a pleasure to work with More