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Nanaimo Mitsubishi

Nanaimo, BC

4.6
197 Reviews

2348 Kenworth Road

Nanaimo, BC

V9T 3Y3

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197 Reviews of Nanaimo Mitsubishi

March 16, 2023

Efficient, knowledgeable staff; no-pressure approach; products are good enough to almost sell themselves; we were given a thorough introduction to our new vehicle and ample opportunity to make a consider More

by Doctor Evil
Recommend Dealer
Yes
Employees Worked With
Kayla Burley, Richard Popplestone, Justin Schofield, Andrew Armstrong
Mar 16, 2023 -

Nanaimo Mitsubishi responded

Thank you so much Doctor Evil for this great 5-star review. We really appreciate your business and helping to share the word about your positive experience with the whole team here at Nanaimo Mitsubishi! Enjoy the new ride!

Mar 17, 2023 -

Doctor Evil responded

AND it didn't cost us ONE M-E-E-LLION dollars!

March 11, 2023

Great service Andrew always is professional and explains everything well Very courteous with me and I will always come back as a customer More

by Mamiller2017
Recommend Dealer
Yes
Employees Worked With
Andrew Armstrong
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for taking the time to share your positive experience with Andrew and the dealership. We're glad to hear that Andrew provided great service and was professional and courteous while explaining everything to you. We appreciate your loyalty as a customer and look forward to serving you again in the future.

Mar 31, 2023 -

Mamiller2017 responded

Have a great day team Mitsubishi Thank you Michelle

February 27, 2023

Bought dozens of cars over the last 50+ years. This dealership, sales people, service department and all other staff are the best I’ve ever dealt with! More

by mrbear
Recommend Dealer
Yes
Employees Worked With
Dan Brule, Cole Sleeman, Devin Chapotelle
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for your fantastic review of the dealership and staff! We're thrilled to hear that your experience with us was the best you've ever had in over 50 years of buying cars. It's wonderful to know that our salespeople, service department, and other staff were able to provide you with the excellent service and care that you deserve. We appreciate your business and look forward to serving you again in the future.

February 24, 2023

Dealership was bright and inviting. Sales people were friendly and when it came to the sale, very accommodating. They listened and understood my wants. It was a good experience and I More

by Deanna
Recommend Dealer
Yes
Employees Worked With
Scotty Aldred, Kayla Burley, Dan Brule
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for sharing your positive experience with our dealership. We're glad to hear that you found our dealership bright and inviting, and that our salespeople were friendly and accommodating in meeting your needs. It's great to know that we were able to listen and understand your wants, and that you had a good experience with us overall. We appreciate your recommendation to friends and family, and we look forward to serving you again in the future.

February 16, 2023

Beautifully appointed dealership with a vast array of Mitsubishi models for customers to view and also discuss the many features with staff. More

by Mary Anne
Recommend Dealer
Yes
Employees Worked With
Matthew Fraser, Kayla Burley, Devin Chapotelle
Feb 16, 2023 -

Mary Anne responded

We wish to extend our thanks to all staff at Nanaimo Mitsubishi, and especially to Devin Chapotelle, our sales representative. As owners of a hybrid vehicle for the previous 14 years we were very much interested in the Outlander PHEV. It was imperative that the vehicle comfortably accommodate my 6 1/2 foot husband, and it met this requirement. Devin reviewed all the features available on the SEL model that we chose and kept us well informed until its timely arrival. I also wish to thank all staff from the team, and that also includes the excellent detailer who ensured our Mitsubishi Outlander was a poster vehicle for the Nanaimo dealership.

Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for sharing your experience with Nanaimo Mitsubishi, and for your kind words about our dealership and the excellent service provided by Devin Chapotelle and the rest of our staff. We're pleased to hear that you found our dealership beautifully appointed, and that we were able to provide you with a vast array of Mitsubishi models to view and discuss with our staff. We're delighted that the Outlander PHEV met your requirements, and that Devin kept you well informed throughout the process. We appreciate your recognition of our detailer, and we're glad that your Mitsubishi Outlander was a poster vehicle for our dealership. Thank you for choosing Nanaimo Mitsubishi, and we look forward to serving you again in the future.

January 31, 2023

I have had friendly service and very respectful people help me out here at this dealership More

by Blaine.sonnenberg
Recommend Dealer
Yes
Employees Worked With
Elijah
Mar 31, 2023 -

Nanaimo Mitsubishi responded

Thank you for taking the time to share your experience with us, Blaine. We're glad to hear that you received friendly and respectful service from our staff during your visit to our dealership. Our team is dedicated to providing exceptional customer service, and we're pleased to hear that we met your expectations. We appreciate your business, and we look forward to serving you again in the future.

January 29, 2023

People are very nice , specially salesperson Richard , thank you Richard and kayla to make it possible for me . More

by Anil bisht
Recommend Dealer
Yes
Employees Worked With
Kayla Burley, Richard Popplestone
January 27, 2023

Understanding and patient, from my experience they don’t mind you asking questions about anything and everything until their ears fall off. More

by DawsonVaillancourt
Recommend Dealer
Yes
Employees Worked With
Scotty Aldred, Kayla Burley
January 27, 2023

Great customer service, Ty was very helpful & friendly. Easy purchase and I love my new car! More

by Lindsey
Recommend Dealer
Yes
Employees Worked With
Ty, Liam
January 26, 2023

Bought a car here, first time there. Positive experience. Building clean and tidy. What more can I say? More

by Cb
Recommend Dealer
Yes
Employees Worked With
Scotty Aldred
Jan 26, 2023 -

Nanaimo Mitsubishi responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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